TS Koay
PIKOM Global Business Services Deputy Chair (Shared Services) at GBS Malaysia- Claim this Profile
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Bio
Eleanor Wynn
I worked "closely" with TS--between US and Malaysia--as co-leads on a beta trial of social networking software. TS skillfully managed the coordination of the project among stakeholder groups inside Intel and with Microsoft Greenhouse. TS is organized, adaptive, absorbs new concepts quickly and puts them into action. He is dedicated to his company and supremely thoughtful to his coworkers.
Eleanor Wynn
I worked "closely" with TS--between US and Malaysia--as co-leads on a beta trial of social networking software. TS skillfully managed the coordination of the project among stakeholder groups inside Intel and with Microsoft Greenhouse. TS is organized, adaptive, absorbs new concepts quickly and puts them into action. He is dedicated to his company and supremely thoughtful to his coworkers.
Eleanor Wynn
I worked "closely" with TS--between US and Malaysia--as co-leads on a beta trial of social networking software. TS skillfully managed the coordination of the project among stakeholder groups inside Intel and with Microsoft Greenhouse. TS is organized, adaptive, absorbs new concepts quickly and puts them into action. He is dedicated to his company and supremely thoughtful to his coworkers.
Eleanor Wynn
I worked "closely" with TS--between US and Malaysia--as co-leads on a beta trial of social networking software. TS skillfully managed the coordination of the project among stakeholder groups inside Intel and with Microsoft Greenhouse. TS is organized, adaptive, absorbs new concepts quickly and puts them into action. He is dedicated to his company and supremely thoughtful to his coworkers.
Experience
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GBS Malaysia
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Malaysia
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Business Consulting and Services
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1 - 100 Employee
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PIKOM Global Business Services Deputy Chair (Shared Services)
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2022 - Present
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Dell Technologies
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Biotechnology Research
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1 - 100 Employee
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Senior Director, Dell Digital / General Manager, Dell Technologies Cyberjaya
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Nov 2019 - Present
(1) Leading Global Infrastructure Operation Center , providing 24x7 operations support services to all Dell Data Centers & Cloud Infrastructure globally. Driving automation across the board to improve system uptime and reliability. Currently in the transformation journey to implement AI Ops, moving the organization into highly automated and AI driven Next Gen Operation Center.(2)General Manager of Dell Cyberjaya Site, overseeing site operations and transformation. Under his leadership, Dell Digital Malaysia has been awarded the PIKOM (National Tech Association of Malaysia) Global Business Services Best Digital Services Provider of the year 2019 and 7 awards in 2021 (Best Digital Services Provider, Operation Excellence, IT Best Practices, CSR Excellence, WFH Practices and Overall Achievement Corporate Award) and finally the PIKOM Unicorn GBS Excellence Award. Show less
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Senior Director, Global Cloud Infrastructure/ General Manager , Dell Cyberjaya
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Nov 2019 - Oct 2020
(1)Led the Global Infrastructure Cloud Service Delivery, responsible for infrastructure engineering and solutions, life cycle management and Dell Digital Cloud adoption to support Application Modernization within Dell.(2)GM of Dell Cyberjaya site, overseeing site operations and transformation. Spear headed the growth of software engineering and Dell Digital Lab setup in Cyberjaya.
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IT Director, Global Cloud Infrastructure/ General Manager , Dell Cyberjaya
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Feb 2014 - Oct 2019
(1)Led the Global Infrastructure Cloud Service Delivery, responsible for infrastructure engineering and solutions, life cycle management and Dell Digital Cloud adoption to support Application Modernization within Dell.(2)GM of Dell Cyberjaya site, overseeing site operations and transformation. Spear headed the growth of software engineering and Dell Digital Lab setup in Cyberjaya.
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Hewlett-Packard
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United States
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Information Technology & Services
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300 - 400 Employee
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Senior Manager, Account Service Delivery
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Feb 2013 - Jan 2014
Leading infrastructure outsourcing service delivery for an oil & gas account globally across desktop/laptop client services to data center services (messaging, server, storage/backup, software services).
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Senior Manager, Storage/Backup & Software Services
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Mar 2011 - Feb 2013
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ITO Delivery Manager
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Nov 2008 - Mar 2011
Leading Data Center Services - Backup & Storage Delivery (Level 3), supporting 9 Global Customer Accounts, 50 Level 3 engineers.
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DELL
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IT Services and IT Consulting
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1 - 100 Employee
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IT Manager
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Sep 2006 - Nov 2008
Leading global manufacturing application support teams, supporting factories in Asia Pacific, Europe, and Americas. The application support service is 24x7, from both Penang and Cyberjaya support centers. Leading global manufacturing application support teams, supporting factories in Asia Pacific, Europe, and Americas. The application support service is 24x7, from both Penang and Cyberjaya support centers.
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IT Manager/ Project Manager
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Jun 2002 - Aug 2006
Leading teams for new solution path finding, application development and support of Enterprise Knowledge Management and Collaboration applications for Intel Corporation worldwide. Leading teams for new solution path finding, application development and support of Enterprise Knowledge Management and Collaboration applications for Intel Corporation worldwide.
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Education
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2021 - 2021
AMCHAM Malaysia
Gov Affairs Training for Executives Program (GATE) -
2020 - 2021
The University of Texas at Austin - Red McCombs School of Business
Post Graduate Program in Artificial Intelligence for Leaders -
2011 - 2014
The University of Manchester
Master of Business Administration (MBA) -
1999 - 2002
Universiti Putra Malaysia
B. Science -
CLHS
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