Tsireledzo Sikhau

Programme coordinator at National Mentorship Movement
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Location
City of Johannesburg, Gauteng, South Africa, ZA

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Experience

    • South Africa
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Programme coordinator
      • Oct 2021 - Present

      Manage project documents, ensuring that all necessary information is properly organized and accessible to team members. • Facilitate some morning meetings, ensuring that all participants are informed and engaged. • Manage mentorship partnerships, building positive relationships with mentors and mentees and ensuring that all parties are satisfied with the program. • Provide administrative support to the team, answering phone calls, responding to emails, and handling communication with clients and partners. • Support planning and coordination of a program and its activities, ensuring that all tasks are assigned and completed on schedule. • Ensure implementation of best practices, monitoring progress and making adjustments as needed to ensure optimal results. • Manage communications with mentors and mentees, building positive relations within the team and with external parties. • Schedule and organize meetings/events, maintaining the agenda and ensuring that all logistics are properly arranged. • Ensure technology is used correctly for all operations, troubleshooting any issues, and providing support to team members as needed. • Create and provide weekly reports, summarizing program progress and identifying any areas for improvement. • Maintain records and databases, ensuring that all information is accurate and up to date. • Facilitate programs, ensuring that all participants are engaged and satisfied with the program. • Assist on projects, tracking and monitoring progress and helping to prepare reports as needed. • Create spreadsheets on excel, ensuring that all data is accurately recorded and analysed. • Set up meetings for clients, ensuring that all logistics are properly arranged and communicated to all participants. Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Office Administrator
      • Nov 2020 - Mar 2021

      Provided exceptional customer service and support to a diverse range of clients, ensuring their needs were met and inquiries were resolved promptly and efficiently. • Assisted in the management of daily office operations, including maintaining records and invoices, handling correspondence, and transcribing telephonic messages. • Managed and maintained office equipment and supplies, ensuring that all necessary materials were readily available and well-stocked. • Performed a variety of clerical tasks, including organizing sale records, making invoices through Sage, and overseeing the email that brings in product orders. • Greeted visitors and welcomed them to the office, managing the reception area and creating a professional atmosphere. • Handled enquiries and complaints with tact and diplomacy, resolving any issues quickly and effectively. Show less

    • Sales and Administrative Manager
      • Nov 2019 - Oct 2020

      Coordinated events and assisted with planning and execution, ensuring that all details were handled seamlessly and professionally. • Managed inventory and ordered office supplies as needed, ensuring that all necessary materials were readily available. • Assisted in the management of daily office operations, including maintaining records and databases, handling correspondence, and scheduling appointments. • Managed sales and coordinated distribution, ensuring that products were delivered in a timely and efficient manner. • Acted as a receiving clerk, verifying incoming shipments and ensuring that all materials were properly documented and stored. • Performed a variety of clerical tasks, including managing client records, filing, records classification, and communications. • Managed budgets and registration records, ensuring that all financial transactions were accurately recorded and accounted for. Show less

Education

  • Damelin
    Diploma, Public Administration
    2017 - 2020

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