TSI-CHOUA LY

Sales Associate at Dubail
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Contact Information
us****@****om
(386) 825-5501
Location
France, FR
Languages
  • Anglais Professional working proficiency
  • Français Native or bilingual proficiency
  • Allemand Elementary proficiency
  • Hmong Native or bilingual proficiency

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Experience

    • France
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Sales Associate
      • Aug 2019 - Present

    • Sales Associate Cartier Watches
      • Oct 2013 - Aug 2019

      Sales Achievement: • Consistently achieve and/or exceed the monthly sales target, as directed by management • Analysis of sales and clients wishes then participate in the strategic reassortment of products • Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client • Adapt approach according to the client needs and motivations • Negotiate and handle objections with ease • Assist and support after sales clients in accordance with Maison values. Act as a referent and provide recommendations that will provide an exceptional client experience… • Remain current on industry news and competitor Client Relationship Management • Cultivate new and existing client relationships through exceptional service and other specific CRM initiatives, partnering with Management to develop a plan for their clients and prospects • Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available • Appropriately resolve client issues/concerns and escalate as needed to Management • Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking Daily Boutique Operations • Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues • Assist in the merchandising and daily maintenance of displays and back-stock • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit • Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.) Show less

    • France
    • Retail Luxury Goods and Jewelry
    • 500 - 600 Employee
    • Stylist Assistant
      • Sep 2011 - May 2013

      Menswear creative studio assistant: • Research art, trends, materials, colour, prototyping and experimentation • Sketching and technical drawings both by hand and with Illustrator & Photoshop for the commercial collections and Artisanal collections • Following up of prototype development and coordination with the Italian factory • Preparation of meeting and inspiration boards • Management of the studio diary in connection with the head designer and in line with the requirements of the collections Menswear showroom: • Head of showroom, organise schedule press and commercial défilé • Booking models for fittings and awarding of looks • Garment explanations for the commercial department and buyers • Ensure the proper maintenance of the showroom and the reception of buyers Show less

  • Saint Paul Middle School
    • French Guiana area
    • Elementary Art Teacher
      • Mar 2010 - Jul 2010

      • Teaching of different techniques (drawing, painting, sculpture, photography, computer graphics, cinema, etc.) and different concepts (framing, viewpoint, likeness, color, etc.) • Initiating to the history of art and architecture • In charge of all students of all levels • Teaching of different techniques (drawing, painting, sculpture, photography, computer graphics, cinema, etc.) and different concepts (framing, viewpoint, likeness, color, etc.) • Initiating to the history of art and architecture • In charge of all students of all levels

  • Delphine Murat
    • Région de Paris, France
    • Studio Assistant
      • Nov 2009 - Jan 2010

      • Prospecting and trading supplier for product development. Realization of control plan and follow-up. • Creation and monitoring of the website, photo editing and realization of the look-books, management of press and shopping, management of the showroom • Management of distance selling and eshop. Stock Watch. • Prospecting and trading supplier for product development. Realization of control plan and follow-up. • Creation and monitoring of the website, photo editing and realization of the look-books, management of press and shopping, management of the showroom • Management of distance selling and eshop. Stock Watch.

    • France
    • Architecture and Planning
    • 1 - 100 Employee
    • Interior Architecture Trainee
      • Mar 2009 - May 2009

      • Research for trends, materials, colours, materials, furniture • Spacial layout, perspectives coloring, photo editing, graphic design • Drawing plans, creating logos and icons • Research for trends, materials, colours, materials, furniture • Spacial layout, perspectives coloring, photo editing, graphic design • Drawing plans, creating logos and icons

Education

  • ISC Paris
    Master of Business Administration - MBA, Marketing & Management In Luxury Goods
    2014 - 2015
  • IUP Arts Appliqués, Image, Couleur, Design
    Master 2 (M2), Applied Arts major in Space Design
    2007 - 2009
  • Université Toulouse - Jean Jaurès
    Bachelor's degree, Fine Arts
    2004 - 2007

Community

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