TSI-CHOUA LY
Sales Associate at Dubail- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Anglais Professional working proficiency
-
Français Native or bilingual proficiency
-
Allemand Elementary proficiency
-
Hmong Native or bilingual proficiency
Topline Score
Bio
Experience
-
Dubail Paris
-
France
-
Retail Luxury Goods and Jewelry
-
1 - 100 Employee
-
Sales Associate
-
Aug 2019 - Present
-
-
-
GROUPE BON MARCHÉ : Le Bon Marché Rive Gauche et La Grande Epicerie de Paris.
-
Retail
-
700 & Above Employee
-
Sales Associate Cartier Watches
-
Oct 2013 - Aug 2019
Sales Achievement: • Consistently achieve and/or exceed the monthly sales target, as directed by management • Analysis of sales and clients wishes then participate in the strategic reassortment of products • Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client • Adapt approach according to the client needs and motivations • Negotiate and handle objections with ease • Assist and support after sales clients in accordance with Maison values. Act as a referent and provide recommendations that will provide an exceptional client experience… • Remain current on industry news and competitor Client Relationship Management • Cultivate new and existing client relationships through exceptional service and other specific CRM initiatives, partnering with Management to develop a plan for their clients and prospects • Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available • Appropriately resolve client issues/concerns and escalate as needed to Management • Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking Daily Boutique Operations • Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues • Assist in the merchandising and daily maintenance of displays and back-stock • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit • Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.) Show less
-
-
-
Maison Margiela
-
France
-
Retail Luxury Goods and Jewelry
-
500 - 600 Employee
-
Stylist Assistant
-
Sep 2011 - May 2013
Menswear creative studio assistant: • Research art, trends, materials, colour, prototyping and experimentation • Sketching and technical drawings both by hand and with Illustrator & Photoshop for the commercial collections and Artisanal collections • Following up of prototype development and coordination with the Italian factory • Preparation of meeting and inspiration boards • Management of the studio diary in connection with the head designer and in line with the requirements of the collections Menswear showroom: • Head of showroom, organise schedule press and commercial défilé • Booking models for fittings and awarding of looks • Garment explanations for the commercial department and buyers • Ensure the proper maintenance of the showroom and the reception of buyers Show less
-
-
-
Saint Paul Middle School
-
French Guiana area
-
Elementary Art Teacher
-
Mar 2010 - Jul 2010
• Teaching of different techniques (drawing, painting, sculpture, photography, computer graphics, cinema, etc.) and different concepts (framing, viewpoint, likeness, color, etc.) • Initiating to the history of art and architecture • In charge of all students of all levels • Teaching of different techniques (drawing, painting, sculpture, photography, computer graphics, cinema, etc.) and different concepts (framing, viewpoint, likeness, color, etc.) • Initiating to the history of art and architecture • In charge of all students of all levels
-
-
-
Delphine Murat
-
Région de Paris, France
-
Studio Assistant
-
Nov 2009 - Jan 2010
• Prospecting and trading supplier for product development. Realization of control plan and follow-up. • Creation and monitoring of the website, photo editing and realization of the look-books, management of press and shopping, management of the showroom • Management of distance selling and eshop. Stock Watch. • Prospecting and trading supplier for product development. Realization of control plan and follow-up. • Creation and monitoring of the website, photo editing and realization of the look-books, management of press and shopping, management of the showroom • Management of distance selling and eshop. Stock Watch.
-
-
-
Studio MHNA
-
France
-
Architecture and Planning
-
1 - 100 Employee
-
Interior Architecture Trainee
-
Mar 2009 - May 2009
• Research for trends, materials, colours, materials, furniture • Spacial layout, perspectives coloring, photo editing, graphic design • Drawing plans, creating logos and icons • Research for trends, materials, colours, materials, furniture • Spacial layout, perspectives coloring, photo editing, graphic design • Drawing plans, creating logos and icons
-
-
Education
-
ISC Paris
Master of Business Administration - MBA, Marketing & Management In Luxury Goods -
IUP Arts Appliqués, Image, Couleur, Design
Master 2 (M2), Applied Arts major in Space Design -
Université Toulouse - Jean Jaurès
Bachelor's degree, Fine Arts