Tshepo Stone
Customer Relationship Management Business Consultant at Artisan Training Institute- Claim this Profile
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Bio
Experience
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Artisan Training Institute
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South Africa
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Civil Engineering
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1 - 100 Employee
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Customer Relationship Management Business Consultant
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Mar 2022 - Present
B2B Sales and Marketing • Direct Engagement with Customers and Potential Customers • External Potential Customer Visits to Drive Sales • Industry Research to Identify Potential Customers in Various Sectors • Develop a growth strategy focused both on financial gain customer satisfaction • Conduct research to identify new markets and customer needs. • Promote the company’s product/services addressing clients’ objectives • Pursuing leads and moving them through the sales cycle • Developing quotes and proposals for prospective clients Career Guidance • Respond to Social Media Leads and Enquiries • Conduct Assessments • Provide Advice on Study Loans, Entry Level Requirements, TVET and ATI Learning Pathways Learner Placements • Identify New Workplaces for Learner Placements • Interview Preparation for Learners • Insure Invoicing of Customers is done by Finance • Relationship Management with Stakeholders Show less
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Sedibeng Training Centre
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Sedibeng District Municipality, Gauteng, South Africa
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Training And Development Coordinator
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Oct 2019 - Feb 2022
• Human Resource Management • Skills Development in Vocational Education and Training • Implementation and Managing of Training Programs • Monitoring and Evaluation of Training • SETA, Client, Facilitator and Learner liaison • Quality Assurance • Sales and Marketing of Occupational Programs (Apprenticeships, Learnerships and Skills Programs) • Human Resource Management • Skills Development in Vocational Education and Training • Implementation and Managing of Training Programs • Monitoring and Evaluation of Training • SETA, Client, Facilitator and Learner liaison • Quality Assurance • Sales and Marketing of Occupational Programs (Apprenticeships, Learnerships and Skills Programs)
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MCD Training Centre
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1 - 100 Employee
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Training Administrator
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Jan 2017 - Oct 2019
• Administration of Apprenticeships, Learnerships and Skills Programs • Create and Implement Training Programs • Quoting clients on training courses • Submit Reports on Training Activities and Results • Monitoring the process of capturing all relevant training administrative data • Submission of all training invoices to finance for payment • Providing feedback to training manager • Administration of Apprenticeships, Learnerships and Skills Programs • Create and Implement Training Programs • Quoting clients on training courses • Submit Reports on Training Activities and Results • Monitoring the process of capturing all relevant training administrative data • Submission of all training invoices to finance for payment • Providing feedback to training manager
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Education
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North-West University / Noordwes-Universiteit
Bachelor's degree, Industrial and Organizational Psychology -
MSC Business College
Human Resources Management and Services -
University of South Africa/Universiteit van Suid-Afrika
Short Learning Programme, Training and Development