Tshepo Stone

Customer Relationship Management Business Consultant at Artisan Training Institute
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Experience

    • South Africa
    • Civil Engineering
    • 1 - 100 Employee
    • Customer Relationship Management Business Consultant
      • Mar 2022 - Present

      B2B Sales and Marketing • Direct Engagement with Customers and Potential Customers • External Potential Customer Visits to Drive Sales • Industry Research to Identify Potential Customers in Various Sectors • Develop a growth strategy focused both on financial gain customer satisfaction • Conduct research to identify new markets and customer needs. • Promote the company’s product/services addressing clients’ objectives • Pursuing leads and moving them through the sales cycle • Developing quotes and proposals for prospective clients Career Guidance • Respond to Social Media Leads and Enquiries • Conduct Assessments • Provide Advice on Study Loans, Entry Level Requirements, TVET and ATI Learning Pathways Learner Placements • Identify New Workplaces for Learner Placements • Interview Preparation for Learners • Insure Invoicing of Customers is done by Finance • Relationship Management with Stakeholders Show less

  • Sedibeng Training Centre
    • Sedibeng District Municipality, Gauteng, South Africa
    • Training And Development Coordinator
      • Oct 2019 - Feb 2022

      • Human Resource Management • Skills Development in Vocational Education and Training • Implementation and Managing of Training Programs • Monitoring and Evaluation of Training • SETA, Client, Facilitator and Learner liaison • Quality Assurance • Sales and Marketing of Occupational Programs (Apprenticeships, Learnerships and Skills Programs) • Human Resource Management • Skills Development in Vocational Education and Training • Implementation and Managing of Training Programs • Monitoring and Evaluation of Training • SETA, Client, Facilitator and Learner liaison • Quality Assurance • Sales and Marketing of Occupational Programs (Apprenticeships, Learnerships and Skills Programs)

    • 1 - 100 Employee
    • Training Administrator
      • Jan 2017 - Oct 2019

      • Administration of Apprenticeships, Learnerships and Skills Programs • Create and Implement Training Programs • Quoting clients on training courses • Submit Reports on Training Activities and Results • Monitoring the process of capturing all relevant training administrative data • Submission of all training invoices to finance for payment • Providing feedback to training manager • Administration of Apprenticeships, Learnerships and Skills Programs • Create and Implement Training Programs • Quoting clients on training courses • Submit Reports on Training Activities and Results • Monitoring the process of capturing all relevant training administrative data • Submission of all training invoices to finance for payment • Providing feedback to training manager

Education

  • North-West University / Noordwes-Universiteit
    Bachelor's degree, Industrial and Organizational Psychology
    2018 - 2021
  • MSC Business College
    Human Resources Management and Services
    2015 - 2019
  • University of South Africa/Universiteit van Suid-Afrika
    Short Learning Programme, Training and Development
    2017 - 2017

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