Tshepo Tshoane

Assistant Manager at Hirschs
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English Professional working proficiency
  • sePedi Professional working proficiency
  • Afrikaans Elementary proficiency
  • Zulu Native or bilingual proficiency
  • Spanish Elementary proficiency
  • French Elementary proficiency

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Experience

    • South Africa
    • Retail
    • 200 - 300 Employee
    • Assistant Manager
      • Apr 2022 - Present

      Manage staff compliment of 70Ensure store budget is hit every month Establish and maintain relationship with suppliersDevelop sales strategies to increase feet flow into the storeUse social media to increase sales and promote in store productsDelegate sales staff to to go out for business and generate sales, count stock, merchandise, Conduct in store training of new and existing productsDo product demonstrates to customers.Run stock reports, delivery reports, cash desk age analysis, Run service, spares, small & major repair reportsOrder stock and analyse current stock inventory Show less

    • Training Manager
      • Apr 2019 - Apr 2022

      Develop sales strategies to increase feet flow into the store.Use social media to promote in store products Motivate sales staff to increase sales and monitor their progress.Host staff meetings Report to Branch manager on service reports and store inventory listsCompile service related reports as well as warehouse Maintain supplier relationship with service agents and buyersHandle service inquiries Store breakages, financial reports, year on year sales reports and profit margins Show less

    • Retail Sales Specialist
      • May 2018 - Apr 2022

    • South Africa
    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales Representative
      • Jan 2017 - Nov 2017

      • To grow volume and facilitate thee order taking process • Implement, execute & monitor merchandising standards for direct and indirect customers within a designated geographical area • Assistance provided towards target achievement • Business development proposal within Sandton outlets ( Account opening ) • Daily execution standards optimised • New product/packaging introduction and description • Building and maintaining relationships with outlet owners • On-premises activation and develop promotional opportunities • Order tracking, promptly solving of matters that may arise Show less

    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Home Loan Sales
      • Mar 2016 - Dec 2016

      I have been appointed as a Sales Intern in the Bank's Retail Division. My role is based in the JHB North Home Loan Sales. Responsibilities: Knowledge of Home Loans, policies and procedures, general Home Loan Product knowledge, . Identify and obtain required knowledge/ tools from scheduled training programmes. Identify and obtain required knowledge, tools and systems equipping self to provide trusted financial advice and building trusting relationships. The ability to schedule and co-ordinate activities (self and/or others) and identify the appropriate resources to perform these activities within a specific time frame in order to achieve business objectives. Ensure that customer needs are explored and understood by conducting needs analysis, while engaging the client to ensure all clients' needs are met and recommendations made regarding further relevant Nedbank offerings to retain and grow clients. Identify and apply different sales techniques for each client, based on the client segment, demographics, etc. To ensure effective client management. Engage client to gather information in order to identify the product or services needed or preferred by client. Identify appropriate Nedbank products/ services available to meet client needs. Explain process, disclosures and requirements attached to the client's choice of products/ services to ensure client's choice is most suited and recommend alternatives, if required. Identify opportunities for cross selling of related products/ services and identify possible leads for referral to other areas, which need to be capture on leads system, to achieve sales targets. Check and follow up on status of applications (Credit/ Insurance, etc) to identify possible obstacles to investigate reasons for decline and motivate for re-assessment if relevant to facilitate the closing of the sale keep abreast of competitor and Nedbank sales campaigns Show less

  • Blu-print Media
    • Parktown North
    • Social Media Intern
      • Jul 2015 - Oct 2015

      I am the Social Media assistant for Blu-print Media and an administrator of Blaque Life Quarterly Magazine's social media posts. My responsibilities: Prepare and edit articles for Blaque online and then publish them. Manage community engagement on Facebook, Twitter and Instagram Advertise Blaque events and competitions on social media Cover Blaque Conversations and Gentlemen's club on social media, as it happens. Inform Blaque social media of guests on our show #BlaqueLife 11am Publish podcasts from Cliffcenteral.com of #BlaqueLife 11am. The main tool that I use for SEO is WordPress. Track and monitor posts engagements on Hootsuite & Buffer Prepare a monthly content plan Content creation Show less

    • South Africa
    • Higher Education
    • 700 & Above Employee
    • Academic Tutor
      • Feb 2015 - Oct 2015

      Students are often overwhelmed by information in lectures that they cannot readily access or apply. As a result, tutor programmes are commonly implemented when students do not respond positively to the traditionally depersonalised , transmission mode of teaching. This is where I come in and help the whole learning process, as I intervene in one-on-one sessions or as a whole group. My responsibilities: Weekly meetings with Marketing and Personal Selling lecturers in preparation for a tutorial. Preparation is required for tutorial sessions, this includes group,one-on-one tutoring and on-line tutoring. I am assigned to mark tests or assignments as requested by the lecturer Two yearly reports are required to the Unit for Tutor Development for assessments. There is always a possibility of handling a lecture Show less

    • South Africa
    • Retail
    • 700 & Above Employee
    • Sales assisstant
      • Aug 2014 - Mar 2015

      My job was to understand sales environment and customer requirements. I was required to know about the right gear and equipment there is for hiking, expeditions, camping, travel, and a little about skiing. I have to scan the sales environment for optimal efficiency via multi-sales. We are handed monthly ,individual sales targets which are collective to the store. My job was to understand sales environment and customer requirements. I was required to know about the right gear and equipment there is for hiking, expeditions, camping, travel, and a little about skiing. I have to scan the sales environment for optimal efficiency via multi-sales. We are handed monthly ,individual sales targets which are collective to the store.

    • Direct Sales Representative
      • Feb 2013 - Oct 2014

      A direct-selling project is comprised of two modules (Personal selling and Sales management) that spanned over two years, respectively. Basically, a sum of direct-selling companies would be partnered with an individual student for a set sales-target. That went over a period of Nine Months. For the first year, we had to compile a prospecting list and go over leads, make sales and follow up. This is where we were introduced to the art of commission, how to compile a situational anyalsis, how a sales force worked and personal selling. My target was R 7 500.00 and I made a sum of R 10 850. 98 which was calculated as 69. 11% The next year, we had to employ five people in order to reach a collective sales target. We scheduled regular meetings, I provided mentorship and guidance to my sales force. This formulated a sales plan for the year (2015) Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Deputy Campus Coordinator
      • Feb 2013 - Jun 2014

      Enactus is an international organization that connects student, academic and business leaders through entrepreneurial-based projects that empower people to transform opportunities into real, sustainable progress for themselves and their communities. As the Deputy campus Coordinator my responsibilities were: To maintain a good relationship between the members To add leadership and guidance Follow-up on the recruitment of students To communicate with the membership on regular basis regarding projects and solutions. Delegate to all members of the executive with their duties fairly. Plan strategically for all the officers for operations to run smoothly. To report to the campus coordinator Show less

Education

  • University of Johannesburg
    Bachelor of Commerce - BCom, Marketing Management
    2013 - 2015

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