Financial Business Information Manager

• Apr 2016 - Present

Systems Development Manager

• Nov 2015 - Mar 2016

∙ Data Warehouse and ETL process design and implementation∙ Business solution development on the financial system∙ Deployment of solutions to test and production systems∙ Involved in the solution life cycle from inception to implementation∙ Self-Reporting BI i.e. automated reporting, design and development ofexecutive dashboards.∙ Use of SQL for data analysis, extraction and ad-hoc reporting.∙ Facilitate joint application development meetings∙ Implementation of the change and release management policies.∙ Allocation and coordination of tasks to subordinates.∙ Business process automation∙ Processes documentation

Systems Analyst

• Mar 2012 - Nov 2015

- Responsible for eliciting requirements from users and policies.- Facilitate joint application development meetings with end-users- Documentation of business requirements, system designs (user interface, data models and activity diagrams) and technical requirements.- Development of applications using VB.net.- Data cleansing and data conversion- Execute unit and integration testing- Ensuring the quality of solution deployment- Exposure to application deployment from Development environment to Test environment to Sandbox and to the Production environment.- Bug fixing, system enhancement and strictly adhering to ITIL change management methodology when changing or configuring the system.- Developing of Management reports and dashboards using MS Reporting Services.- Involved in mini projects for new system requirements such as automation of business process and end-user customization.- Extensive use of MS Excel and SQL scripting for data analysis, extraction and ad-hoc reporting.- Day to day ERP system administration, daily system health checks and scheduling of batch jobs.- Support end-users queries regarding the accounts payable, billing, accounts receivables modules and GL postings transactions.- Preparing, balancing and reconciling month end finance and business reports.- Documentation of system procedures, providing end-user training.

Business Analyst

• May 2010 - Mar 2012

∙ Elicitation of requirements from users and policies and business process documentation using the UML discipline.∙ Conducting system testing and user acceptance testing, ensuring the quality of solution deployment.∙ Use of SQL for data analysis, extraction and ad-hoc reporting.∙ Daily systems administration, systems job scheduling, health checks, GL transaction posting errors.∙ Month end financial balancing and reconciling of financial data.∙ End user support on the financial management system.∙ Documentation of system procedures.

Application Support Analyst/ Product Specialist

• Mar 2008 - Apr 2010

- Participation in complete life cycle of support issues from call logging, initial investigation, recreation, providing solutions to software developers, testing and liaison with the clients/users regarding delivery of fixes- Providing support for the business’s Loans and Financial systems- Understanding business processes and requirements- Investigation and analysis of data integrity- Running SQL queries to extract and analyze data- Recreation of issues on the test system- Follow strict change control processes i.e. request change, analyze the risk and impact of the change on the business- System testing: test case creation and execution thereof - Program and data fixes deployment- Record known errors and document the process