Tshepo Kgapane
Product Lead at WaFunda- Claim this Profile
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English Native or bilingual proficiency
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Zulu Native or bilingual proficiency
Topline Score
Bio
Credentials
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The fundamentals of Digital Marketing
GoogleAug, 2020- Sep, 2024
Experience
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WaFunda
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South Africa
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Education Administration Programs
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Product Lead
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Aug 2023 - Present
Product lead for Blackbullion South Africa. A youth-centric, digital learning platform that delivers engaging and accessible content across a wide range of personal finance topics. The interactive and gamified platform has been designed to help young people to develop essential money skills, build financial confidence, and prepare for the world of work. My role includes the following tasks: - Oversee product design, implementation, and iterations.- Implement efficient processes and standards.- Manage contracts and relations with customers, vendors, partners, and other stakeholders.- Oversee customer services and student/youth engagements.- Mentor and motivate team members to achieve productivity and engagement.- Report on product performance and suggest improvements/innovations.- Spot gaps in the market and suggest innovative solutions.- Evaluate risk and lead quality assurance efforts.- Ensure compliance with local and international laws (e.g. data protection).- Coordinate customer service operations and find ways to ensure customer retention.- Oversight and management of business development processes and activities.- Supporting public relations and marketing activities that lead to sales and awareness of the product. Show less
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Partnerships Manager
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Dec 2020 - Aug 2023
A varied role in a compact team with a focus on tech-enabled innovation in student support services and funding. Our focus at WaFunda is to deliver accessible, engaging products that help youth and tertiary students to thrive and navigate their education journey that will lead to employment. - Launching of a digital financial education platform from pilot phase, go-to-market and scaling- Product innovation and development of the Blackbullion South Africa product offering - Partnership development- Driving business growth and developing a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income. Show less
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Youth Money Circle
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South Africa
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Education Administration Programs
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Founder and Podcast Host
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Feb 2016 - Present
Over the past seven years, I have been a key member of the Youth Money Circle team, operating in the financial education space. Our organization's primary objective is to help young people build a positive relationship with their finances, through the creation of free events and podcasts that simplify finance and remove any associated jargon, complication, and dullness. Our core target audience comprises young and aspirational professionals, graduates, entrepreneurs, influencers, and students aged between 18-35. Key responsibilities and skills acquired: - The marketing, coordination and execution of financial literacy events. - Budgeting and negotiating with suppliers. - Project management and planning. - Networking and the professional drafting of proposals for sponsorship. - Presentation and communications. - Problem solving. Show less
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Paymentology
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United Kingdom
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Financial Services
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200 - 300 Employee
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Account Manager
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Jul 2018 - Dec 2018
Tasked with establishing and maintaining strong client relationships through regular close account management with a total of 27 clients. Ultimately ensuring the seamless running of each client’s card processing and gift card program. These 27 clients include ABSA Rewards, Cape Union Mart Group, Rebosis property group, Killarney Mall, and The Boardwalk Casino and hotel. I established a KPI retention rate of 100% of my portfolio of clients. Key responsibilities: - The management and technical upkeep of each client’s card processing and gift card programme. - The articulation and formulation of complex business solutions for each client. - The upsell of Tutuka’s software products and favourable negotiations with suppliers on pricing and system requirements. - Client liaison on project roll outs, deliverables, revenue, conflict resolution and compliance. - Providing accurate reporting, forecasting and planning. Show less
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YFm
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United States
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Wellness and Fitness Services
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Radio Broadcaster
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Mar 2015 - Mar 2018
The meticulous preparation and professional execution of a live commercial radio show program to an audience of 150 000 – 200 000 listeners. Key responsibilities included: - Engaging and entertaining radio listeners on a variety of social topics, whilst playing music. - Executing client competitions and playing radio advertisements on time and per script. - Conducting research and contacting experts in relation to producing dynamic and original radio content. The meticulous preparation and professional execution of a live commercial radio show program to an audience of 150 000 – 200 000 listeners. Key responsibilities included: - Engaging and entertaining radio listeners on a variety of social topics, whilst playing music. - Executing client competitions and playing radio advertisements on time and per script. - Conducting research and contacting experts in relation to producing dynamic and original radio content.
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VOICE OF WITS
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Entertainment
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1 - 100 Employee
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Radio Presenter
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Apr 2011 - Feb 2015
The preparation and professional execution of multiple live campus radio shows and production of radio imaging. The preparation and professional execution of multiple live campus radio shows and production of radio imaging.
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Education
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University of the Witwatersrand
BCOM LAW, Business Management, Law and Marketing -
University of Johannesburg
Small Business Enterprise Programme, Entrepreneurship/Entrepreneurial Studies -
Regent Business School
Post Graduate Diploma in Management, Business Administration and Management, General -
University of the Witwatersrand
Certificate of competence in the Introduction to Property Investment and practice, Property investment -
Sacred heart College
High School Diploma, Various