Experience

CL Web Developers

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• UX Designer

  • Sep 2022 - Present

  • Formulating & documenting CL’s UX strategy with standards & procedures for future projects• Building information architecture, user personas, low-fi wireframes, prototypes & presentations to create 4+ interaction designs per month using Figma• Testing and adapting designs through user research and feedback from developers, clients, and potential users

• Junior UX Designer

  • Jun 2022 - Oct 2022



Cyber Unit

• Canada
• Computer and Network Security

• Business Development

  • May 2021 - Dec 2021

  • Examined existing customer onboarding policies and streamlined subscription management platform for 120 clients/accounts alongside company’s CEO • Communicated directly with 20+ new & existing clients per week via email and phone calls to identify changing needs & concerns and provide information on Cyber Unit’s services • Identified noteworthy cybersecurity content for new website and existing social media pages and created daily Instagram & LinkedIn posts with regular deadlines • Developed an 8-month sales strategy and secured 5-10 partnership leads per month, presenting our partnership program in meetings and leading to 25+ signed referral partners



Rhythm Fitness Inc.

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Marketing Coordinator

  • Aug 2020 - Apr 2021

  • Increased audience growth by 70% in 4 months by redesigning marketing strategy for social media pages, emails and website using Canva, Adobe Photoshop, Lightroom & Illiustrator • Coordinated 12+ marketing campaigns to attract new clients and announcing weekly promotions • Analyzed clients’ weekly interactions with social media pages and promotional emails using MailChimp and MS Office • Increased audience growth by 70% in 4 months by redesigning marketing strategy for social media pages, emails and website using Canva, Adobe Photoshop, Lightroom & Illiustrator • Coordinated 12+ marketing campaigns to attract new clients and announcing weekly promotions • Analyzed clients’ weekly interactions with social media pages and promotional emails using MailChimp and MS Office



SEPHORA

• France
• Retail
• 700 & Above Employee

• Beauty Advisor

  • Aug 2019 - Apr 2021

  • Maximizing client satisfaction by addressing unique makeup concerns for 20+ clients per hour • Surpassing hourly sales averages by accounting for 12 purchases per hour with a store goal of 5 for each Beauty Advisor during a recent brand launch • Communicating with a team of 20+ Beauty Advisors and supervisors to deliver the highest service to 60+ clients per hour • Maximizing client satisfaction by addressing unique makeup concerns for 20+ clients per hour • Surpassing hourly sales averages by accounting for 12 purchases per hour with a store goal of 5 for each Beauty Advisor during a recent brand launch • Communicating with a team of 20+ Beauty Advisors and supervisors to deliver the highest service to 60+ clients per hour