Experience

Uncharted Africa Safari Co
• Travel Arrangements
• 1 - 100 Employee
• Front of House Manager

  • Jul 2023 - Present


Desert & Delta Safaris

• Botswana
• Hospitality
• 1 - 100 Employee

• Meet & Greet Personnel

  • Oct 2019 - Mar 2023

  • Meet and greet international guests upon their arrival at the airport from their respective countries together with ex camp guests. • Issuing tickets to international and local guests going to camps • Interact with guests and provide a welcoming atmosphere. • Attend to guests' queries, needs and other special requests • Listen to complaints put forward by guests, resolve stressful situations and provide solutions to problems • Promote the facilities and services offered by Desert & Delta Safaris • Cooperate and coordinate with the porters at the terminal and other departments to provide an efficient service • Accompany guests to check in within the airport terminal to arrive at the desired place. • Provide general information and directions to guests. • Advise and assist guests on leisure activities that takes place at our safari camps • Be especially attentive to repeat guests and other VIP guests. • Helping guests at the airport with their luggage and to trace their lost luggage and send it to the Safari Camps. • Getting feedback from ex camp guests on their Safari experience and help them check in to their destined flights back to their countries. Operating the switchboard and directing visitors to the rightful offices. • Passing schedule and flight times to camps Show less

• Workshop Clerk

  • Jul 2018 - Oct 2019

  Capturing Invoices • Passenger permits/roadworthy renewals • Park permits renewals • Booking vehicle inspections • Putting expenses on graphs • Preparing the roaster • Capturing job cards for all the work done in the workshop • Follow up on orders in the workshop • Stock take on spares • Keeping records on vehicles to alert the camps on their next service • Keeping track on generator hours by graph • Workshop orders • Arranging flights and accommodation for workshop staff Show less



Bargen T/A Vintage Travel & Tours

• Accounts Assistants

  • Feb 2015 - Jun 2018

  ● Maintain debtor’s files and supporting documents ● filing, scanning and photocopying of office documents ● Maintain accurate records of all transactions and correspondence regarding debtors and leisure accounts ● Check banking corresponds to receipts totals ● Match the sequence of entries in the cashbook with the sequence of receipts and payments ● Bank or securely store all money daily ● Check daily HMPR , each consultant must identify his/her ticket ● Invoice all voided tickets (cancelled tickets with no values, this to keep the sequence ● Keeping the agency sales transmittal form up-to-date and file invoicing using Quick ● Travel Invoice module and entering receipts on the computer using Quick Travel Main Module Show less