Tsakane Tladi
Helpdesk and Team Leader at NSK IT SOLUTIONS- Claim this Profile
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Bio
ramothibe reuben mochela
He really knows his staff very well he is computer guru
Koos Roos
Throughout my time working with Mr Tladi i have noted the following characteristics he has excellent analytical skills that can be applied to solve problems or develop new ideas , He has great attention to Detail in his field of work this is critical as the slightest mistake can affect how a program runs . He always pays great attention to detail to ensure everything works correctly and efficiently. He is commitment to Learning, as technology is constantly changing, he keeps abreast of the latest developments in information technology and ensures that he contributes to his own CPD i therefor believe that he will be successful.
ramothibe reuben mochela
He really knows his staff very well he is computer guru
Koos Roos
Throughout my time working with Mr Tladi i have noted the following characteristics he has excellent analytical skills that can be applied to solve problems or develop new ideas , He has great attention to Detail in his field of work this is critical as the slightest mistake can affect how a program runs . He always pays great attention to detail to ensure everything works correctly and efficiently. He is commitment to Learning, as technology is constantly changing, he keeps abreast of the latest developments in information technology and ensures that he contributes to his own CPD i therefor believe that he will be successful.
ramothibe reuben mochela
He really knows his staff very well he is computer guru
Koos Roos
Throughout my time working with Mr Tladi i have noted the following characteristics he has excellent analytical skills that can be applied to solve problems or develop new ideas , He has great attention to Detail in his field of work this is critical as the slightest mistake can affect how a program runs . He always pays great attention to detail to ensure everything works correctly and efficiently. He is commitment to Learning, as technology is constantly changing, he keeps abreast of the latest developments in information technology and ensures that he contributes to his own CPD i therefor believe that he will be successful.
ramothibe reuben mochela
He really knows his staff very well he is computer guru
Koos Roos
Throughout my time working with Mr Tladi i have noted the following characteristics he has excellent analytical skills that can be applied to solve problems or develop new ideas , He has great attention to Detail in his field of work this is critical as the slightest mistake can affect how a program runs . He always pays great attention to detail to ensure everything works correctly and efficiently. He is commitment to Learning, as technology is constantly changing, he keeps abreast of the latest developments in information technology and ensures that he contributes to his own CPD i therefor believe that he will be successful.
Experience
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NSK IT SOLUTIONS
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South Africa
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1 - 100 Employee
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Helpdesk and Team Leader
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Apr 2019 - Present
Value Delivery: Provide first- and second-level technical support for day-to-day issues, both remotely and in-person for 3000+ users; Analyse, troubleshoot, and resolve network, hardware and software system issues, including CRM, server, firewall, SFTP, VOIP, PABX and VPN-related issues; Create, delete, enable and disable Active Directory user accounts and mailbox in Microsoft Windows Exchange Server; Coordinate hardware/software installations, upgrades and configurations for new PC's, laptops, software, peripheral equipment and mobile devices; Support the repair and recovery of hardware and software failures while coordinating and communicating with the appropriate engineering teams; Monitor and optimise system performance and reliability, while ensuring installations are in accordance with appropriate operating procedures and determining revisions or updates to installations as needed; Actively contribute to IT strategic planning by raising concerns about IT infrastructure limitations and capacities, whilst providing improvements and recommendations; Develop and sustain productive stakeholder relationships by driving data-driven recommendations that maximise the delivery of IT infrastructure, while effectively communicating decisions, changes and enhancements, so that issues are resolved and solutions are implemented. Show less
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Eduscimat
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1 - 100 Employee
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IT Technician
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Oct 2014 - Oct 2018
My duties includes but not limited to: • Installation and set-up of networks, servers or workstations, Routers, TCP/IP, DNS, FTP, Windows 7/8/10, Office365 and Microsoft Windows Server 2012R2 and Active directory• Traveling to clients installing and configuring computer/server hardwares and softwares in laboratories.• Troubleshooting and solving computer hardware, software and server problems.• Setting up and supporting staff computer hardware, software, Emails, and internet security.•Troubleshooting and Solving network problems.• Offering technical support on-site or via phone or via email.• Setting up computer security measures.• Setting up and configuring WAN/LAN networks. Show less
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System development intern
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Jul 2013 - Sep 2014
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Education
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2010 - 2012
Vaal University of Technology
National Diploma in IT, Information Technology
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