Experience

METHODIST SPECIALTY AND TRANSPLANT HOSPITAL

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Executive Assistant

  • Nov 2021 - Present



METROPOLITAN METHODIST HOSPITAL

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2019 - Nov 2021



Thomas Jefferson University Hospitals

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Case Manager Assistant

  • Apr 2015 - Oct 2019

  • Collaborate with Case Managers to obtain all necessary information to send complete referral to Home health and Rehab facilities • Discharge Planning Support • Obtain Authorizations for rehab, home care, transportation and DME in collaboration with case managers and social workers when needed. • Coordinate and arrange transportation , DME , and community services as directed by CM • Notify CM about bed availability at Skilled Nursing and Rehab Facilities • Collaborate with Case Managers to obtain all necessary information to send complete referral to Home health and Rehab facilities • Discharge Planning Support • Obtain Authorizations for rehab, home care, transportation and DME in collaboration with case managers and social workers when needed. • Coordinate and arrange transportation , DME , and community services as directed by CM • Notify CM about bed availability at Skilled Nursing and Rehab Facilities



Aetna, a CVS Health Company

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Data Entry Clerk

  • Jun 2006 - Jan 2014

  • Provided a variety of support for Individual Market Underwriting Department • Logged incoming application information accurately and quickly • Proofread and corrected information on applications • Trained staff in data entry process • Coordinated and directed mail distribution process • Revised departmental filing system, maintained records • Provided a variety of support for Individual Market Underwriting Department • Logged incoming application information accurately and quickly • Proofread and corrected information on applications • Trained staff in data entry process • Coordinated and directed mail distribution process • Revised departmental filing system, maintained records



Clinical One / Aetna Inc

• King Of Prussia , PA

• Data Entry Specialist/ Customer Service

  • Apr 2006 - Jun 2006

  • Coordinated collection of audit information from providers’ offices for data collection project • Provided pertinent information in a timely manner for audits • Collected and compiled information according to department policies • Coordinated collection of audit information from providers’ offices for data collection project • Provided pertinent information in a timely manner for audits • Collected and compiled information according to department policies



Monarch Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Data Entry Clerk/Adminstrative Assistant

  • Sep 2005 - Jan 2006

  • Ensured accurate data entry of charitable contributions • Generated, compiled, and managed daily reports of donations • Created and merged donor correspondence • Greeted visitors, answered and directed calls to proper destination • Maintenance of filing system • Ensured accurate data entry of charitable contributions • Generated, compiled, and managed daily reports of donations • Created and merged donor correspondence • Greeted visitors, answered and directed calls to proper destination • Maintenance of filing system



Aetna, a CVS Health Company

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Record Processor

  • Mar 1999 - May 2005

  • Provided client records for data collection to support Triage Unit • Developed and organized filing systems; Searched for missing or existing information • Conducted TRX training of contracted employees for Triage Unit • Provided client records for data collection to support Triage Unit • Developed and organized filing systems; Searched for missing or existing information • Conducted TRX training of contracted employees for Triage Unit



Placers Staffing/ Franklin Mint

• Philadelphia, PA

• Customer Service Representative

  • Nov 1998 - Jan 1999

  • Received inbound call from customers; Identified and resolved issues to ensure customer’s satisfaction • Maintained and updated record of customer information • Received inbound call from customers; Identified and resolved issues to ensure customer’s satisfaction • Maintained and updated record of customer information



Sky Alland Marketing

• Blue Bell, PA

• Telephone Interviewer

  • Dec 1997 - Nov 1998

  • Conducted timely and effective telephone interviews for clients’ calls for PECO Energy, Inc. • Maintained records of customer information by organizing log books of all calls • Conducted timely and effective telephone interviews for clients’ calls for PECO Energy, Inc. • Maintained records of customer information by organizing log books of all calls