Social Media Coordinator

• Sep 2023 - Present

PC Express Associate/ Front end Cashier

• Sep 2022 - Present

• Ability to multitask and work in a fast-paced environment. Provide great customer service by assisting with general questions, maintaining a positive environment. • Training PC express associates • Shop for multiple customers by accurately filling their orders with good quality products. • Scan products and process customer transactions accurately using debit, credit, cash and gift cards. • Contact customers personally to ensure order accuracy or to inquire about product substitutions. • Resourceful and courteous when resolving customer questions. • Support in the delivery of company-directed promotions and programs. Show less

Store Associate

• Apr 2022 - Sep 2022

• Demonstrate a high degree of customer service • Be able to use the Campus Living Centers computer software • Handling cash and other forms of payment • Produce assigned convenience store reports and tasks • Adhering to policies and procedures as required per the franchise agreement with M&M Food Market • Communicate pertinent information between staff • Demonstrate a high degree of customer service • Be able to use the Campus Living Centers computer software • Handling cash and other forms of payment • Produce assigned convenience store reports and tasks • Adhering to policies and procedures as required per the franchise agreement with M&M Food Market • Communicate pertinent information between staff

Office Associate

• Jan 2020 - Dec 2021

• Provided exceptional client services, including domestic and international air bookings, passports, visas, and forex assistance, overseas mediclaim coordination. • Ensured timely client billing and conducted client phone calls, effectively addressing inquiries and providing accurate and consistent information. • Interacted with clients at a high level, establishing rapport and trust, resulting in increased customer satisfaction and repeat business. • Managed bank-related tasks, maintaining financial records and ensuring compliance with financial regulations. • Fostered strong client relationships through proactive communication and personalized assistance, leading to enhanced customer loyalty and referrals. Show less