Truong Vu

Fire Alarm Service Technician at PyroComm Systems, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Credentials

  • Slient Knight
    Bay Alarm Company
    Feb, 2023
    - Nov, 2024
  • Fire Lite
    Bay Alarm Company
    Jan, 2023
    - Nov, 2024
  • Linear E3 Access
    Linear Technology
    Aug, 2022
    - Nov, 2024
  • Axis Comunication
    Axis Communications
    Mar, 2022
    - Nov, 2024
  • Cloud Based Access Control
    ProdataKey
    Feb, 2022
    - Nov, 2024
  • Cloud Managed Video Surveillance
    OpenEyes Technologies, Inc.
    Feb, 2022
    - Nov, 2024
  • UL Standards
    UL
    Dec, 2021
    - Nov, 2024
  • AES_intelinet
    Bay Alarm Company
    Nov, 2021
    - Nov, 2024
  • DMP Fire
    Digital Monitoring Products
    Nov, 2021
    - Nov, 2024
  • Basic Network
    Bay Alarm Company
    Dec, 2020
    - Nov, 2024
  • Camera System
    Digital Watchdog®
    Oct, 2020
    - Nov, 2024
  • Videofied
    Honeywell
    Aug, 2020
    - Nov, 2024
  • DMP XR150/550 Access
    Bay Alarm Company
    May, 2020
    - Nov, 2024
  • Master Cell / Net Communicator Residental/ Commercial/ Fire
    Bay Alarm Company
    Feb, 2020
    - Nov, 2024
  • Basic Fire
    Bay Alarm Company
    Dec, 2019
    - Nov, 2024
  • Bay Alarm Basic Access
    Bay Alarm Company
    Nov, 2019
    - Nov, 2024
  • DMP 20/30/50/100/150/200/500/550
    Digital Monitoring Products
    Oct, 2019
    - Nov, 2024
  • Honeywell Residental Vista 20/50/100/128BP
    Honeywell
    Sep, 2019
    - Nov, 2024
  • ACE
    Bureu of Security and Investigation Services
    May, 2019
    - Nov, 2024
  • Hazardous and Universal Waste Training
    Bay Alarm Company
    May, 2019
    - Nov, 2024
  • Lift Certificate
    Bay Alarm Company
    May, 2019
    - Nov, 2024

Experience

  • PyroComm Systems, Inc.
    • United States
    • Construction
    • 1 - 100 Employee
    • Fire Alarm Service Technician
      • Oct 2023 - Present

      Provided technical support and troubleshooting of complex service issues to customers. • Maintained detailed records of customer interactions, service requests, and repairs. • Performed preventative maintenance on customer equipment according to established procedures. • Diagnosed, repaired, and tested malfunctioning components in a timely manner. • Resolved escalated customer complaints regarding services rendered by junior technicians. • Built strong relationships with customers by delivering exceptional quality workmanship. • Followed established safety rules, OSHA guidelines and company safety policies and procedures. Show less

  • Bay Alarm Company
    • United States
    • Security and Investigations
    • 500 - 600 Employee
    • Senior Technician III
      • Jul 2022 - Oct 2023

      Repair and troubleshoot in advanced Burg , Fire , Access, CCTV and LVM . Concern everything work in order and Code of NFPA 72 and Fire Safety Laws.

    • Service Technician
      • May 2019 - Oct 2023

      Burglar Alarm , Home Security, Access , CCTV and Fire Alarm . Troubleshoot problem and maintenance all device functions . Giving best Service to Customers and make a right decision to solve problems.

  • Tesla
    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Service Technician
      • Dec 2012 - Apr 2019

      From Paint Center to EOL for S/X . Quality Control at EOL Final Inspection. Teardown drive units and rebuild power train drive unit. On the production line Model 3 for Chassis , cable charger, drive module . From Paint Center to EOL for S/X . Quality Control at EOL Final Inspection. Teardown drive units and rebuild power train drive unit. On the production line Model 3 for Chassis , cable charger, drive module .

Education

  • San Jose City College
    Computer and Information Sciences and Support Services
    2023 -
  • Foothill College
    Associate of Science - AS, Radiologic Technology/Science - Radiographer
    2013 - 2015

Community

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