Trung Văn Đỗ

Senior Sales Executive at Hong Leong Bank Vietnam
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City Metropolitan Area, VN

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Experience

    • Vietnam
    • Banking
    • 100 - 200 Employee
    • Senior Sales Executive
      • Jan 2023 - Present
    • Vietnam
    • Financial Services
    • 1 - 100 Employee
    • Relationship Manager
      • Sep 2021 - Present

      -Approaching and consulting clients on opportunity investments as Bonds, investing products, Real Estates,....based on the current data collected in my experience progress. • Engage with clients in the discovery process to identify and analyze client needs using financial planning principles and strategies • Teams with the appropriate specialists to provide an integrated delivery of a broad range of wealth products and services including • Take care of existing clients for getting referral on new potential clients. • Analyze and evaluate the benefits and trends of the relevant financial market to serve the job. • Actively exploiting more client databases collected from sources outside to increase the number of new clients. • Extending the relationship in banking and financial market. • Continuously update clients with new features, new benefits of products and services that clients are using, policies and regulations that affect client assets and market changing or trends. • Being a mentor for whole team members and backing Team Manager up for training new staffs... Certificate & Awards: ✓ The Best Perfomance for beginning 8 months of 2022 ✓ The Best Seller of Regional in May, 2022 ✓ The Best Seller of Regional in july, 2022 ✓ The Best Seller of Regional in August, 2022 ✓ The Top of Typical Employee in 2021 Show less

    • Singapore
    • Banking
    • 700 & Above Employee
    • Call Center Representative
      • Apr 2019 - Sep 2021

      • Handle contacts with UOB customers (both Individual and Business Banking customers) in a polite and friendly way, instilling customer confidence and resolving customer’s issues • Contact potential or existing customers to inform them about a product or service using scripts • Offer value added products and services based on customer needs analysis and ensure customer understanding of those products • Provide excellent customer service to basic customer contacts by keeping up to date on training and internal communications • Generate customer loyalty through strong knowledge of key products and services • Ask questions to understand customer requirements and close sales • Enter and update customer information in the database • Go the “extra mile” to meet sales quota and facilitate future sales • Meeting sales quotas Show less

    • Consultant Representative
      • Aug 2017 - Mar 2019

      • Greets and interacts with customers. • Consults with customers to understand their needs and preferences related to merchandise. • Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs. • Answers customers questions about merchandise. • Assists customers with purchase decisions. • Cross-sell products • Stay up-to-date with new products/services ✓ Excellent customer service staff award 2018. Putting customer satisfaction at first when customer come to the store to look for some products so that customer really appreciate and give compliments when they are contacted by Service survey center. Supporting customer on technology and coordinate with store manager to handle complaints from customers. Meet target for the number of customer compliments and the weekly revenue. Show less

    • Vietnam
    • Newspaper Publishing
    • 1 - 100 Employee
    • External Collaborator
      • Jan 2017 - May 2017

      Looking for trending stories and building it by video Looking for trending stories and building it by video

Education

  • The College of Broadcasting II
    College, Broadcast Journalism
    2014 - 2017

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