Trudy Tollefson

Branch Offc Admin/Listings & Closings Compliance/Advisor Concierge/HR Systems Onboarding/Exec Assist at Coastal Properties Group & Christie's International Real Estate
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Contact Information
us****@****om
(386) 825-5501

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Credentials

  • Anoka County Childcare License
    Anoka County
    Jan, 2015
    - Nov, 2024
  • American Red Cross First Aid
    American Red Cross
  • CPR & AED American Heart Saver
    American Heart Association | American Stroke Association
  • SUID & SIDS Certificate
    Anoka County

Experience

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Branch Offc Admin/Listings & Closings Compliance/Advisor Concierge/HR Systems Onboarding/Exec Assist
      • Mar 2016 - Present

      Luxury Real Estate Luxury Real Estate

    • Early Childhood Education Professional/Owner Family Child Care
      • 1992 - Sep 2015

      -Licensed for 23 years under all regulations consistent with the ever-changing legislation, policies and procedures of the State of Minnesota and Federal Government. -Provided a safe and developmentally appropriate childcare program for pre-K children. -Planned and implemented curriculum and activities to meet physical, emotional, intellectual & social development of children in individual preparation for Kindergarten. -Established routines and provided guidance in each child's development while building self-esteem with positive discipline and appropriate boundaries. -Ensured each child's safety and well being through continuous supervision and guidance. -Maintained personal self motivation, physical fitness, and calm under pressure. -Provided nutritious meals in accordance with Federal Food Program regulations. -Maintained all program management and administrative duties for the business including, but not limited to: bookkeeping, invoicing, monitoring, maintaining and purchasing of supplies, record keeping, advertising, marketing and public relations, maintaining a daily website and a social media group page for client convenience and interaction, continuous problem solving in all areas of the business. -Maintained all janitorial duties ensuring the safety, cleanliness, maintenance and repair in and around the business property. -Maintained current certifications and training hours to meet or exceed local, State and Federal requirements.

  • MBA Software & Consulting Inc.
    • 5409 Nicollet Avenue S., Minneapolis, MN 55419
    • Administrative Assistant
      • 1990 - 1993

      -Administrative assistant for two separate companies within the same complex simultaneously. -Directly assisted CEO's and upper management for both companies. -Operated 20 line switchboard. -Receptionist for both companies. -Administrative support to both companies' 30+ employees, customer relations, employee relations, word processing, typing, filing, light bookkeeping, photocopying, collating, data entry, some customer software support. -Assisted computer programmers in various duties including, but not limited to problem solving, product review and analysis, data input and proof reading of company's software user's manuals. -Assigned to special projects, marketing and advertisement layout, graphic design (start to finish).

  • Trumbles Family Restaurant
    • Albert Lea, Minnesota
    • Server
      • 1990 - 1990

      Customer service, food prep, safe food handling practices, fast pace multi-tasking, and POS experience. Customer service, food prep, safe food handling practices, fast pace multi-tasking, and POS experience.

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Clerical Associate
      • 1988 - 1990

      -Various clerical temp and hospitality work, mostly for private parties including personal/private assistant to Sylvia Hassenfeld, matriarch of Hasbro Toy Company, during the engagement/wedding festivities of her son Alan Hassenfeld, former CEO (who hired me). Duties included, greeting and directing guests and service personnel, coordinating and developing guest lists for parties, assisted with event planning & setup, etc. and managing all incoming phone calls and correspondence while providing a wide variety of support professionally and personally to Mrs. Hassenfeld. -Other temp work to private clients included data information automation of contact data bases, forms, lists, etc. to a number of different newly developed (raw) software programs during the transition age to computerized home offices requiring self motivation, problem solving through self-directed learning, and self-testing trials resulting in effective solutions.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Clerical Associate
      • 1988 - 1989

      -Performed a wide variety of office duties which include word processing, typing, customer relations, phone, receptionist, light bookkeeping, photocopying, letter writing, file management, data entry, ten-key and other general clerical duties applied in many different office environments including a law firm, as well as a farm equipment manufacturing plant, an appraisal service, a printing corporation along with other similar temporary assignments. -Performed a wide variety of office duties which include word processing, typing, customer relations, phone, receptionist, light bookkeeping, photocopying, letter writing, file management, data entry, ten-key and other general clerical duties applied in many different office environments including a law firm, as well as a farm equipment manufacturing plant, an appraisal service, a printing corporation along with other similar temporary assignments.

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Typesetter/Proofreader
      • Jun 1987 - Jan 1988

      -Typesetter/Proofreader for Carlson Craft, Inc., the nation’s leading provider of wedding and graduation invitations and stationery products. I also took on extra work when available in their other departments assembling product catalogs and assembly line work. Learned to stay on task in a large, noisy warehouse/factory environment and was able to be a part of many phases of product development from start to finish. -Typesetter/Proofreader for Carlson Craft, Inc., the nation’s leading provider of wedding and graduation invitations and stationery products. I also took on extra work when available in their other departments assembling product catalogs and assembly line work. Learned to stay on task in a large, noisy warehouse/factory environment and was able to be a part of many phases of product development from start to finish.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Assistant to County Financial Aid Worker
      • 1987 - 1988

      -Internship/Work-Study to which I provided various clerical services including, but not limited to: extensive paper work, client research and record keeping, filing, some letter writing, maintaining client privacy & confidentiality in highly sensitive situations. -Internship/Work-Study to which I provided various clerical services including, but not limited to: extensive paper work, client research and record keeping, filing, some letter writing, maintaining client privacy & confidentiality in highly sensitive situations.

  • Smooky's Pizza
    • Luverne, Minnesota
    • Food Prep/Delivery/Server
      • 1984 - 1986

      Customer service, food prep, safe food handling practices, fast pace multi-tasking, delivery and POS experience. Customer service, food prep, safe food handling practices, fast pace multi-tasking, delivery and POS experience.

  • JJ's Tatsy Drive In
    • Luverne, Minnesota
    • Carhop/Server
      • 1983 - 1984

      Customer service, car hop, food prep, safe food handling practices, fast pace multi-tasking, and POS experience. Customer service, car hop, food prep, safe food handling practices, fast pace multi-tasking, and POS experience.

Education

  • South Central College
    Associate's Degree, Business Operations Support and Assistant Services
    1987 - 1989
  • Luverne Junior-Senior High School
    High School, Administrative Assistant and Secretarial Science, General
  • Professional Image Modeling School & Agency
    Certificate of Course Completion, Runway modeling, print modeling, mannequin, bridal, makeup-hair, acting and etiquette.
    1985 - 1986

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