Truc Dang
Excutive Technical Support at Scicom MSC Bhd- Claim this Profile
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Vietnamese Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
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Experience
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Excutive Technical Support
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Sep 2020 - Present
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Cognizant
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Uzbekistan
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Education
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1 - 100 Employee
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Content Analyst
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Apr 2019 - Jul 2020
- Accountable for the success and quality of the process- Ensures that the process is followed correctly in Service Operations- Help improve the defined processes as we create more automation and gather information- Ability to learn to work with customer internal tools
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Assistant Director
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Nov 2018 - Feb 2019
- Generated reports and updates on the daily, weekly and monthly basis.- Assisted the director in recruitment issues such as contacted recruitment companies, filtered candidates, contacted and interviewed candidates. And attended meetings with partners (especially foreign partners).- Contacted regularly sales agents to confirm information of ordered goods. - Updated sales information, contracts, customers and policy complaints on sales data.- Coordinated with the Accounting… - Generated reports and updates on the daily, weekly and monthly basis.- Assisted the director in recruitment issues such as contacted recruitment companies, filtered candidates, contacted and interviewed candidates. And attended meetings with partners (especially foreign partners).- Contacted regularly sales agents to confirm information of ordered goods. - Updated sales information, contracts, customers and policy complaints on sales data.- Coordinated with the Accounting Department in reconciling the payment of orders, compare the number of goods imported - exported - existed, compare debts and liabilities with customers buying cars.- Translated English documents in transactions with partners compiled contract quotes and stored all transaction records of the Sales Department. Show more Show less
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ISETAN MITSUKOSHI
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Retail
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1 - 100 Employee
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Sales Staff
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May 2018 - Aug 2018
- Ensured high levels of customer satisfaction through sales service- Checked the stocks of items- Helped customers identify and purchase products they desire, as well as ensure the target revenue.
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Internship
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Jan 2017 - Mar 2017
- Provided general administrative support, including mailing, scanning, faxing, opening sorting and distributing incoming correspondence and performing data entry, combined with any other duties as assigned by superiors.- Proceeded customer orders, from attending to customers' enquiries on order status/details, maintaining and updating customer records, managing data, closely working with warehouse for inventory to co- ordinating outgoing delivery schedule.- Generated reports and… - Provided general administrative support, including mailing, scanning, faxing, opening sorting and distributing incoming correspondence and performing data entry, combined with any other duties as assigned by superiors.- Proceeded customer orders, from attending to customers' enquiries on order status/details, maintaining and updating customer records, managing data, closely working with warehouse for inventory to co- ordinating outgoing delivery schedule.- Generated reports and updates on the daily, weekly and monthly basis. Show more Show less
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Education
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University of Northampton
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Amity Global Institute Singapore
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University of Economics - The University of Danang