Truc Dang

Excutive Technical Support at Scicom MSC Bhd
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Contact Information
Location
Ho Chi Minh City, Vietnam, VN
Languages
  • Vietnamese Native or bilingual proficiency
  • English Professional working proficiency

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Experience

    • Excutive Technical Support
      • Sep 2020 - Present

    • Uzbekistan
    • Education
    • 1 - 100 Employee
    • Content Analyst
      • Apr 2019 - Jul 2020

      - Accountable for the success and quality of the process- Ensures that the process is followed correctly in Service Operations- Help improve the defined processes as we create more automation and gather information- Ability to learn to work with customer internal tools

    • Assistant Director
      • Nov 2018 - Feb 2019

      - Generated reports and updates on the daily, weekly and monthly basis.- Assisted the director in recruitment issues such as contacted recruitment companies, filtered candidates, contacted and interviewed candidates. And attended meetings with partners (especially foreign partners).- Contacted regularly sales agents to confirm information of ordered goods. - Updated sales information, contracts, customers and policy complaints on sales data.- Coordinated with the Accounting… - Generated reports and updates on the daily, weekly and monthly basis.- Assisted the director in recruitment issues such as contacted recruitment companies, filtered candidates, contacted and interviewed candidates. And attended meetings with partners (especially foreign partners).- Contacted regularly sales agents to confirm information of ordered goods. - Updated sales information, contracts, customers and policy complaints on sales data.- Coordinated with the Accounting Department in reconciling the payment of orders, compare the number of goods imported - exported - existed, compare debts and liabilities with customers buying cars.- Translated English documents in transactions with partners compiled contract quotes and stored all transaction records of the Sales Department. Show more Show less

    • Retail
    • 1 - 100 Employee
    • Sales Staff
      • May 2018 - Aug 2018

      - Ensured high levels of customer satisfaction through sales service- Checked the stocks of items- Helped customers identify and purchase products they desire, as well as ensure the target revenue.

    • Internship
      • Jan 2017 - Mar 2017

      - Provided general administrative support, including mailing, scanning, faxing, opening sorting and distributing incoming correspondence and performing data entry, combined with any other duties as assigned by superiors.- Proceeded customer orders, from attending to customers' enquiries on order status/details, maintaining and updating customer records, managing data, closely working with warehouse for inventory to co- ordinating outgoing delivery schedule.- Generated reports and… - Provided general administrative support, including mailing, scanning, faxing, opening sorting and distributing incoming correspondence and performing data entry, combined with any other duties as assigned by superiors.- Proceeded customer orders, from attending to customers' enquiries on order status/details, maintaining and updating customer records, managing data, closely working with warehouse for inventory to co- ordinating outgoing delivery schedule.- Generated reports and updates on the daily, weekly and monthly basis. Show more Show less

Education

  • University of Northampton
    -
  • Amity Global Institute Singapore
    -
  • University of Economics - The University of Danang
    -

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