Experience

V2 Cloud

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Infrastructure Specialist

  • Aug 2022 - Present

• Tehnical Support

  • Jul 2021 - Present

  -Responsible for diagnosing & resolving hardware, software and end user problems.-Deploying new hardware, software & evaluating new software & security risks.-Providing support for LAN administration.-Working within a TCP/IP network environment, including VPN,DHCP, DNS and Ethernet.-Maintaining a wide range of computer hardware and software programs.-Involved in the rollout of software updates and patches.-Acting as the first point of contact for all IT and technical queries.-Configuring and managing backup and restore procedures. Show less



Self Employed

• Real Estate
• 1 - 100 Employee

• IT Technician

  • Sep 2006 - Sep 2020

  A competent IT Support professional with a track record of providing specialist technical and helpdesk support. Experience in helping clients resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company. A competent IT Support professional with a track record of providing specialist technical and helpdesk support. Experience in helping clients resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company.