Troy Trafela
College Council Member at Mercedes College- Claim this Profile
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Bio
Kathy Kingston
Troy provided IT services to WCHRI for several years and was always reliable, personable and professional. His work was to a high standard and Troy communicated in a very down to earth manner with a variety of staff. During this time Troy replaced the server and I was able to rely on him completely to recommend what we needed and to instal the system without any problems. As well as his comprehensive knowlege of IT another of Troy's key strenghts is his customer service. I have no hesitation in highly recommending Troy and it was a pleasure to work with him.
Peter Hancock Hancock
I have done business with Troy, sometime back, he is as transperant as Glass, as honest as the day is long, if all my clients were as honest as Troy I would be the happiest Man alive, it goes well beyond obvious that he knows what he's doing, anyone considering doing business with Troy.DON'T PROCRASTINATE, pick up the phone and DO IT ! It will be one of the best decisions you've ever made
Kathy Kingston
Troy provided IT services to WCHRI for several years and was always reliable, personable and professional. His work was to a high standard and Troy communicated in a very down to earth manner with a variety of staff. During this time Troy replaced the server and I was able to rely on him completely to recommend what we needed and to instal the system without any problems. As well as his comprehensive knowlege of IT another of Troy's key strenghts is his customer service. I have no hesitation in highly recommending Troy and it was a pleasure to work with him.
Peter Hancock Hancock
I have done business with Troy, sometime back, he is as transperant as Glass, as honest as the day is long, if all my clients were as honest as Troy I would be the happiest Man alive, it goes well beyond obvious that he knows what he's doing, anyone considering doing business with Troy.DON'T PROCRASTINATE, pick up the phone and DO IT ! It will be one of the best decisions you've ever made
Kathy Kingston
Troy provided IT services to WCHRI for several years and was always reliable, personable and professional. His work was to a high standard and Troy communicated in a very down to earth manner with a variety of staff. During this time Troy replaced the server and I was able to rely on him completely to recommend what we needed and to instal the system without any problems. As well as his comprehensive knowlege of IT another of Troy's key strenghts is his customer service. I have no hesitation in highly recommending Troy and it was a pleasure to work with him.
Peter Hancock Hancock
I have done business with Troy, sometime back, he is as transperant as Glass, as honest as the day is long, if all my clients were as honest as Troy I would be the happiest Man alive, it goes well beyond obvious that he knows what he's doing, anyone considering doing business with Troy.DON'T PROCRASTINATE, pick up the phone and DO IT ! It will be one of the best decisions you've ever made
Kathy Kingston
Troy provided IT services to WCHRI for several years and was always reliable, personable and professional. His work was to a high standard and Troy communicated in a very down to earth manner with a variety of staff. During this time Troy replaced the server and I was able to rely on him completely to recommend what we needed and to instal the system without any problems. As well as his comprehensive knowlege of IT another of Troy's key strenghts is his customer service. I have no hesitation in highly recommending Troy and it was a pleasure to work with him.
Peter Hancock Hancock
I have done business with Troy, sometime back, he is as transperant as Glass, as honest as the day is long, if all my clients were as honest as Troy I would be the happiest Man alive, it goes well beyond obvious that he knows what he's doing, anyone considering doing business with Troy.DON'T PROCRASTINATE, pick up the phone and DO IT ! It will be one of the best decisions you've ever made
Credentials
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ITIL Foundation Level
ITSM HubDec, 2020- Oct, 2024 -
Leading with Emotional Intelligence
LinkedInOct, 2018- Oct, 2024 -
Business Communications
edXMar, 2018- Oct, 2024
Experience
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Mercedes College
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Australia
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Primary and Secondary Education
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1 - 100 Employee
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College Council Member
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Feb 2023 - Present
The College Council is responsible for strategic management at Mercedes College, with the Archbishop of Adelaide the ultimate authority. The operational management of Mercedes College resides with our Principal. The council is a 3 Year seat, with the opportunity for re-election or re-appointment. The College Council is responsible for strategic management at Mercedes College, with the Archbishop of Adelaide the ultimate authority. The operational management of Mercedes College resides with our Principal. The council is a 3 Year seat, with the opportunity for re-election or re-appointment.
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Peregrine Corporation
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Australia
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Retail
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400 - 500 Employee
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Head of IT Service Delivery
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Sep 2022 - Present
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Aspire Software
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Canada
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Software Development
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100 - 200 Employee
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Director Of Operations APAC
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Sep 2021 - Sep 2022
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DXC Technology
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Service Delivery Manager
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Jun 2019 - Sep 2021
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SA Power Networks
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Australia
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Utilities
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700 & Above Employee
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Customer Response Lead
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Aug 2017 - May 2019
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Adelaide Oval
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Australia
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Events Services
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200 - 300 Employee
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Technical Services Manager
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Dec 2015 - Aug 2017
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Hood Sweeney
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Australia
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Professional Services
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1 - 100 Employee
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Operations Manager | Technical Services
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Jul 2014 - Dec 2015
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Operations Team Lead
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Sep 2013 - Jul 2014
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Tech Support Specialist
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Oct 2011 - Sep 2013
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Detmold Packaging
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Packaging and Containers Manufacturing
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100 - 200 Employee
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SD Analyst
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Feb 2008 - Feb 2011
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Education
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2019 - 2021
University of South Australia
Master of Business Administration - MBA, Business Administration and Management, General -
2013 - 2014
Swinburne University of Technology
Certificate IV in Front-line Management, Management -
2016 - 2016
Deakin University
Certificate, Cyber Security for Small and Medium Enterprises -
2014 - 2014
DDLS Adealide
PRINCE2 Foundation, Project Management -
2015 - 2015
WatchGuard Technologies
Advanced Wireless, WatchGuard Unified Threat Management -
2005 - 2007
Adelaide TAFE
Diploma, Network Administration/Networking
Community
