Troy Spence
Sales Manager - Multi-Channel at Rinnai New Zealand Limited- Claim this Profile
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English Native or bilingual proficiency
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Spanish Professional working proficiency
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Bio
Credentials
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Working with Your Personal Strengths and Weaknesses
LinkedInOct, 2021- Nov, 2024
Experience
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Rinnai New Zealand Limited
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New Zealand
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Manufacturing
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1 - 100 Employee
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Sales Manager - Multi-Channel
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Feb 2022 - Present
Lead a highly effective team in the execution of strategy and tactics across new and developing channels. Lead a highly effective team in the execution of strategy and tactics across new and developing channels.
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Kiwi Roofing Limited
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New Zealand
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Construction
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1 - 100 Employee
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General Manager
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Jan 2021 - Oct 2021
This short term contract role had core responsibilities in brand protection, resolution of significant issues, and operational improvements. A critical element for long term business success is a review of Health and Safety systems and processes. Operational improvements include redefining roles and redistributing responsibilities to remove workload from areas of bottleneck limiting the company's overall capacity. Newly implemented Health and Safety Systems build toward a culture of safety by increasing participation and engagement at all organisational levels. Attitudes towards keeping ourselves, our colleagues, and our contractors safe will evolve from 'following policy and process' to one of genuine shared responsibility. Show less
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James Hardie New Zealand Limited
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Wholesale Building Materials
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1 - 100 Employee
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Sales Manager - Northern Region
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Jul 2017 - Jan 2021
The James Hardie Northern Region accounts for revenue in excess of $75M. In this role, I supported and coached a highly skilled and experienced team of six across every stage of our specification driven channel to market. Our regional team developed and implemented sales strategies securing our specification in the areas of architects and designers, wholesale channel partners, residential volume builders, commercial construction, and SME's. As a regional team leader, a core responsibility was to establish and develop key relationships with high-level stakeholders across the region. Show less
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Sales Manager - Volume Builders
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May 2015 - Jun 2017
Responsible for the establishment and implementation of a strategic plan to create enduring partnerships with the growing Franchise Builder network. Leading my national team of five we formated and negotiated agreements structured to provide value to Head Offices, while also delivering strong regional support to franchises.
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Business Development Manager
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Nov 2014 - May 2015
This role was created to seek a deeper understanding of the James Hardie customer base, evaluate the product range, and analyse and question current business practices and processes. With a deeper understanding of our core business and our industry the sales team structure and sales methodology was adjusted, bringing increased value to sales conversations and stronger business partnerships.
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FRAMECAD
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New Zealand
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Construction
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100 - 200 Employee
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Marketing Manager - Building Products
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Jun 2014 - Nov 2014
This role capitalised on an in-depth knowledge of construction systems, and an astute understanding of the daily challenges and opportunities faced by FRAMECAD system users. The role was charged with the development, evaluation and introduction of practical and commercially beneficial construction systems which were introduced into the FRAMECAD global network.
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BDM - Construction Systems
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Feb 2010 - May 2014
The role was to establish Building Products Distribution Hub to support the regional and global network of Framecad System users. This required the establishment of administrative and operational procedures, the negotiation of supplier relationships, and the management of all aspects of a world class import/export facility.The established Distribution Hub serviced the Middle East, Europe & Africa - these regions were recognised as offering the highest potential from a comprehensive range of 'value added' building components. The role developed to include the management of key accounts in the region. This provided insight into opportunities for refining current product range and the introduction of additional product lines. These adjustments resulted in massive revenue growth and ultimately the expansion of the team from just two members to eight. Show less
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Fletcher Insulation
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Australia
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Wholesale Building Materials
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100 - 200 Employee
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Group Export Manager
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Dec 2007 - Nov 2009
Reporting directly to senior management this role was accountable for the business performance in all export markets. Responsibilities included sales and expense budgeting, market expansion strategies, staff development, and product development across the various manufacturing facilities within Australia and New Zealand. Key Achievements • Operating procedures and Trans-Tasman communications were improved to allow administrative staff requirements to be halved. • Distribution agreements consolidated and re-negotiated to include collaborative marketing efforts and reduced administrative demands. • Products redeveloped utilising new manufacturing technologies lowering costs, increasing product quality and increasing customer value perception. • International testing and compliance standards implemented securing a premium product position and insulating against price based negotiations. Show less
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Pink® Batts®- Comfortech Building Performance Solutions™ (Fletcher Building)
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New Zealand
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Building Materials
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1 - 100 Employee
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Business Development Manager - Exports
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Feb 2006 - Apr 2008
Regional responsibilities were expanded to include high revenue distribution networks within Australasia and the Pacific Region. The role required collaboration across regional manufacturing plants and local sales departments to gain synergies through standardisation and alignment of products, branding, and marketing.Key Achievements:• New channel strategy implemented to consolidate distributors - this allowed marketing and technical resources to focus on growing market share in highly profitable markets.• Brand promotion and specifier education strategies implemented jointly with distributors increasing revenue 400% over a 3-year period.• Effectively managed a ‘dual brand’ distribution strategy with the two largest distributors increasing penetration across the Pacific Region.• A coordinated, long term strategy lobbied the Fiji government into banning non-fire retardant building papers effectively eliminating low cost, low quality Asian manufactured alternatives. Show less
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Sales Manager - Americas
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Jul 2002 - Feb 2006
As a newly formed role it was necessary to first establish the Latin America Regional Office, then to support and coordinate regionally focused marketing efforts with existing distributors and expand the distribution network into new markets within the region.Key Achievements• Developed multilingual technical literature and case studies to improve distributor confidence and understanding.• Successful integration of a secondary brand into the market and 3 additional distributor partnerships. • Implementation of controls during the early stages of Argentina’s financial issues limiting debt exposure and effectively eliminating losses as a result of the Argentinean Economic Crisis. Show less
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Education
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1993 - 1997
Massey University
Bachelor of Business, International Business Management -
1993 - 1997
Massey University
Bachelor of Business, Tourism Management
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