Technology Specialist

• Mar 2022 - Present

Business Analyst

• Jul 2018 - Mar 2022

Custom Projects and Support Manager

• Jul 2018 - Mar 2022

Special Projects Manager RMS Subject Matter Expert for the Development Team Conducted requirements gathering with clients Extensive work with JIRA, Excel, Word, Adobe, and SharePoint Worked closely with the development team to implement configuration changes Designated Project lead including but not limited to: Development, Implementation and Quality Assurance of the following functionality for the State of Iowa NIBRS Standards for the Iowa TraCS Project Drug Recognition Expert Data Collection form and its subsequent data submission to NHTSA Bureau of Investigation and Identity Protection form Iowa Tobacco Complaint form Application of the PennDOT Crash Data Standards for the PA Local Law Enforcement TraCS Project. Extensive configuration updates for the state of New Mexico TraCS Project TraCS proof of concept configuration with the state of Texas Traffic Citation and Warning Update for the state of Vermont. Development and Implementation of the Commercial Motor Vehicle Inspection form and its subsequent submission to FMCSA available for use by all TraCS agenciesSupport Manager - TraCS Managed and collaborated with a team of four support specialists Handled support issues for 15 state agencies Handled support issues for over 400 local law enforcement agencies in the state of Pennsylvania

Custom Projects and Support Manager

• Jul 2018 - Mar 2022

Special Investigator

• Sep 2017 - Jun 2018

Lieutenant - Retired

• Jul 2014 - Aug 2017

Implementation Manager | RMS | TraCS Program ManagerProvided oversight for the statewide implementation of a Records Management System. Business lead for the procurement of a records management system. This procurement required an in depth business analysis of PSPs current business processes as well as the scrubbing of over 3000 functional requirements. The construction of a 50 page solicitation document. Scoring vendor responses and liaison with potential vendors. Construction of a review panel and scenarios for three day live demonstrations. A field of 11 potential vendors was narrowed to the final award. Served as the TraCS Program Manager and the business lead for the RMS. Additional duties as the bureau representative on the Mobile ID and Mobile Office refresh projects.Assisted in the development and management of Microsoft Portal and Share Point sites for project documentation management.Supervised an enlisted staff of 14.

Sergeant

• Apr 2008 - Jul 2014

TraCS Program Manager. Managed all aspects of the TraCS program including, business analysis, requirement gathering, form development, testing and implementation.Coordinated efforts with the FBI National Data Exchange (N-Dex) to submit all PSP Citation and Crash data.Coordinated efforts with AOPC and PennDOT to submit crash and citation data to their electronic records management systems electronically. These efforts resulted in PSP having a truly paperless submission system from roadside to the applicable consumer.Coordinated efforts with the Philadelphia Municipal Court for submission of electronic citation data.Spearheaded the formation of the Pennsylvania TraCS to Locals (TTL) program. This program implements e-citation and e-crash for local law enforcement by using federal funding for support and maintenance.Developed basic knowledge of Microsoft Project and Easy Project.Supervised two enlisted state police members.

Corporal

• Feb 2005 - Apr 2008

Served as a subject matter expert on the IIMS and TraCS projects. Focus on the Adobe Robohelp and Captivate applications. Used Robohelp for the generation of a help file for the TraCS application and Captivate to record video and audio demonstrations of common tasks within the application.Extensive use of Rational Clear Case for bug and enhancement tracking.Developed scripts for use by Level One help desk and managed level two help desk calls utilizing Remedy.

Corporal

• Aug 1997 - Feb 2005

Crime Unit Supervisor. Supervised all facets of criminal investigation for the Fern Ridge Station. Duties included:Correcting and approving all criminal investigation reports submitted by the patrol and crime units. Managing and assigning all criminal investigations conducted by the patrol and crime unitsMaintaining the evidence room, Preparing documentation and briefs for the problem specific policing initiative Tabulating and submitting the uniformed crime reporting statisticsFull time supervision of 4 man criminal investigation unit.Criminal investigation supervision of 20 man patrol unit.

Trooper

• Jul 1996 - Aug 1997

Worked as a member of the troop vice unit conducting investigations into drug sales, gambling and prostitution.

Trooper

• May 1993 - Jul 1996

Patrol Unit

Trooper

• Nov 1989 - May 1993

Patrol Unit

Sgt.

• 1986 - 1994

Motor Transport. Participated in all aspects of transporting supplies and troops where they were needed using various military vehicles. Trained and licensed to operate numerous vehicles in the Marine Corps Motor Pool including the refueler. Designated and trained as a 50 caliber and M60 gunner. Participated in Operation Desert Shield/Desert Storm. Attached to grunts of Third Battalion, Sixth Marine Regiment, 2nd Marine Division for ground offensive. Motor Transport. Participated in all aspects of transporting supplies and troops where they were needed using various military vehicles. Trained and licensed to operate numerous vehicles in the Marine Corps Motor Pool including the refueler. Designated and trained as a 50 caliber and M60 gunner. Participated in Operation Desert Shield/Desert Storm. Attached to grunts of Third Battalion, Sixth Marine Regiment, 2nd Marine Division for ground offensive.