Troy McGonagill
9-1-1 Department at Middle Rio Grande Development Council- Claim this Profile
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Bio
Experience
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Middle Rio Grande Development Council
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United States
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Government Administration
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1 - 100 Employee
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9-1-1 Department
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Jul 2013 - Present
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Owner
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Dec 2007 - Apr 2012
Mr. Appliance is North America's leading home and commercial appliance repair franchise system. Established in 1996, our franchises provide full-service home appliance repair and light commercial appliance repair services. We have more than 150 locations throughout the United States and Canada and are consistently ranked among the top home service franchises by Entrepreneur magazine and other industry experts. Mr. Appliance is a subsidiary of The Dwyer Group, Inc., a worldwide franchise holding corporation supporting more than 1,100 franchisees in the United States and 24 foreign countries. Taking appliance repair and service seriously, Mr. Appliance® provides a superior level of support and care to our customers. We take on both commercial and residential appliance concerns, delivering top-notch results in a quick and efficient manner.
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General Manager
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May 2001 - Nov 2007
Direct Maytag Home Appliance Center was merged with Fletcher's in 2001 to become Fletcher's Home Appliance Center. Duties: Management of business operations. Direct Maytag Home Appliance Center was merged with Fletcher's in 2001 to become Fletcher's Home Appliance Center. Duties: Management of business operations.
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Direct Maytag Home Appliance Center
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United States
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Retail
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Manager
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Jan 1994 - May 2001
Ownership of Fletcher's Service Center opened a Maytag brand specialty store and I was promoted to manager of the new location. My duties included: inventory management, advertising, retail sales, retail display, budget management, introduced computerized processes. Ownership of Fletcher's Service Center opened a Maytag brand specialty store and I was promoted to manager of the new location. My duties included: inventory management, advertising, retail sales, retail display, budget management, introduced computerized processes.
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General Employee - Assistant Manager
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Sep 1987 - Jan 1994
Fletcher's: a small business located in Del Rio, TX that specialized in major home appliance sales and repair service. My duties during this time frame included janitorial duties, preparing new products for delivery, delivery and installation assistance, receiving/unloading product shipments, washing/interior maintenance of service vehicles, assisting service technicians, received appliance repair training and EPA refrigeration certification, trained in retailed sales and associated admin, attended product training seminars, prepared warranty repair form submission, responsible for parts inventory orders, oversight of daily schedule for service techs and installation team, 1993 promoted to assistant manager.
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Education
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Sul Ross State University
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Southwest Texas Junior College