Front Of House Manager

• Dec 2019 - Present

Server Trainer

• Feb 2019 - Nov 2019

Provided an outstanding guest experience with detail-oriented fine dining service.Executed orders with precision and ensured proper presentation of the cuisine. Maintained high standards and cleanliness in the restaurant..

Front Of House Manager

• Aug 2015 - Jan 2019

Ensured an excellent guest experience through staff training and on-the-floor supervision. Produced the schedule for the front of house staff, handled hiring, conducted staff evaluations and promotions.Managed quality control and food validation when expediting orders. Coordinated with regional departments on accounting and sales goals.

Assistant PPC Manager

• Dec 2015 - Mar 2016

Assisted in the setup, maintenance and optimization of PPC accounts ranging in size and covering Search, Display and Video campaigns. Managed reporting and communications with clientele.

Assistant Debate Coach

• Aug 2011 - Aug 2015

Organized and supervised after-school practices, debate tournament trips, and fundraiser initiatives. Focused on teaching Policy debate, Lincoln Douglas, and Public Forum debate events.

Licensed Health Insurance Representative

• Oct 2014 - Apr 2015

Compared and enrolled clients in health insurance plans on various state and federal insurance marketplaces. Completed enrollment in Medicaid and determined tax credit eligibility under the Affordable Care Act provisions for clientele. Provided technical support and managed payment/billing concerns.

Workforce Management Analyst

• Jul 2013 - Mar 2014

Developed Excel spreadsheets to manage employee information and call flow data. Analyzed the data in several web-based applications to generate forecasting information for scheduling and training. Built spreadsheets for the Accounting and HR departments, and worked with those departments to transfer the data to Quickbooks and the ADP payroll system.