Troy Hoppes

Senior Director of compliance and payment integrity at Empower Healthcare Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Sheldon, Missouri, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Director of compliance and payment integrity
      • Sep 2022 - Present

    • Program Integrity Director/Fraud Investigation Manager
      • Mar 2022 - Sep 2022

      Arkansas, United States

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Business Operations Manager
      • Dec 2012 - Present

      Overland Park, Kansas

    • Sr. Client Solutions Manager
      • Sep 2016 - Apr 2022

      Overland Park, Kansas • I drive the creation of client-facing solutions that will exceed clients business objectives by partnering and collaborating with product specialists across the company.

    • ADJUNCT PROFESSOR
      • Jan 2009 - Present

      UNIVERSITY OF PHOENIX @ AXIA Teach on average 15-20 students in Human Service Administration, consecutive 9 week courses.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • DIRECTOR (PRTF)
      • 2007 - 2010

      Directed a 30 bed coed Psychiatric Residential Treatment Facility. Increased community programming and community service. Conducted multiple high level presentations (PowerPoint) Trained staff in Leadership, Ethics, Child Abuse Awareness and youth dynamics.; 2007 STATE OF FLORIDA Designed, trained, and implemented "evidence based" programming on a contract basis for the Department of Juvenile Justice. Conducted multiple high level presentations (PowerPoint) Trained over 100… Show more Directed a 30 bed coed Psychiatric Residential Treatment Facility. Increased community programming and community service. Conducted multiple high level presentations (PowerPoint) Trained staff in Leadership, Ethics, Child Abuse Awareness and youth dynamics.; 2007 STATE OF FLORIDA Designed, trained, and implemented "evidence based" programming on a contract basis for the Department of Juvenile Justice. Conducted multiple high level presentations (PowerPoint) Trained over 100 staff in Thinking for a Change (Cognitive Behavior Therapy), What Works Overview, Resource Allocation, Staffing Requirements and overall Program Development. Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • SUPERINTENDENT / ASSISTANT SUPERINTENDENT
      • 2003 - 2006

      Directed a 143 bed high risk, all male residential facility. Managed 173 staff and over a $9MM budget. Directed Human Resources, Financial Services, Programs, Mental Health, Health Services, Facility Services and Security. Assisted in the recovery from three, separate catastrophic Class 3 and above hurricanes. Conducted and participated in several ACA, DJJ and EYA audits. Conducted multiple high level presentations (PowerPoint) to regional directors, vice presidents, the CEO and Board of… Show more Directed a 143 bed high risk, all male residential facility. Managed 173 staff and over a $9MM budget. Directed Human Resources, Financial Services, Programs, Mental Health, Health Services, Facility Services and Security. Assisted in the recovery from three, separate catastrophic Class 3 and above hurricanes. Conducted and participated in several ACA, DJJ and EYA audits. Conducted multiple high level presentations (PowerPoint) to regional directors, vice presidents, the CEO and Board of Directors for a Multimillion-Dollar Company. Result: Skillfully communicated to upper level management training, budget, staff turnover, etc. this was adapted and used for their marketing campaign. Show less

    • PROGRAM MANAGER
      • Jan 2000 - Jan 2003

      Researched, compiled, wrote and supervised all programmatic aspects of a 100 bed, coed, first time, non-violent felony offender program. The program consisted of Cognitive Behavior, Substance Abuse, GED/ABE, physical fitness, spirituality, job skills and off campus work crew. Wrote and Implemented an "Evidence Based" program for the Nebraska Department of Corrections consisting of Cognitive Behavior Therapy, Substance Abuse, Job Skills, Physical Fitness, GED/ABE and Spirituality… Show more Researched, compiled, wrote and supervised all programmatic aspects of a 100 bed, coed, first time, non-violent felony offender program. The program consisted of Cognitive Behavior, Substance Abuse, GED/ABE, physical fitness, spirituality, job skills and off campus work crew. Wrote and Implemented an "Evidence Based" program for the Nebraska Department of Corrections consisting of Cognitive Behavior Therapy, Substance Abuse, Job Skills, Physical Fitness, GED/ABE and Spirituality. Result: Maintained over an 80% success rate while under my direction. Recruited, hired and trained over 100 staff for the Nebraska Department of Corrections Work Ethic Camp. Result: Many of which were promoted under my direction and have since been promoted to key Show less

    • PROGRAM SUPERVISOR
      • Jan 1996 - Jan 2000

      Managed three separate 30-bed, residential, all male, moderate to high-risk programs consisting of adjudicated youth, pre-adolescent youth and youth convicted of a sex offence. I trained over 100 staff in crisis intervention and de-escalation techniques. Co-Wrote and Implemented two separate programs for Youth Services International that were adapted to focus on the needs of 10-14 year old males and were implemented as achievement reward systems involving physical activities such as team… Show more Managed three separate 30-bed, residential, all male, moderate to high-risk programs consisting of adjudicated youth, pre-adolescent youth and youth convicted of a sex offence. I trained over 100 staff in crisis intervention and de-escalation techniques. Co-Wrote and Implemented two separate programs for Youth Services International that were adapted to focus on the needs of 10-14 year old males and were implemented as achievement reward systems involving physical activities such as team building and athletics. Result: Significantly diminished youth incidents while providing quality treatment. Show less

    • POLICE OFFICER
      • Jan 1992 - Jan 1996

      Enforced all state and local laws while providing safety and security expertise. Investigated all crimes, vehicle accidents, civil offences and domestic violence offences. Performed all administrative duties subsequent to arrest processing and investigations. Received two Meritorious Service Awards for Valor.

    • United States
    • Armed Forces
    • 200 - 300 Employee
    • SERGEANT / SQUAD LEADER
      • Jan 1988 - Jan 1992

      I successfully served as a U.S. Army Sergeant/Squad Leader in various leadership positions, including "Operation Just Cause (Panama)", by mentoring subordinates and providing quality training and guidance. Successfully led a squad of infantry soldiers in a combat environment (Operation Just Cause, Panama). Result: Helped coordinate logistics equipment and manpower while helping liberate the people of Panama. All members returned home safely.

Education

  • AIU
    Master of Education, Leadership of Educational Organizations
    2005 - 2007
  • Bellevue University
    Bachelor of Science, Management
    1994 - 1996
  • Adams Central High School
    Diploma
    1982 - 1988

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