Troy Dehm
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Topline Score
Bio
Eunice MacDonald-Rice
Troy was a go getter from the start. He exceeded in customer service (internal and external), team playing and consistently went above and beyond the call of duty.
Eunice MacDonald-Rice
Troy was a go getter from the start. He exceeded in customer service (internal and external), team playing and consistently went above and beyond the call of duty.
Eunice MacDonald-Rice
Troy was a go getter from the start. He exceeded in customer service (internal and external), team playing and consistently went above and beyond the call of duty.
Eunice MacDonald-Rice
Troy was a go getter from the start. He exceeded in customer service (internal and external), team playing and consistently went above and beyond the call of duty.
Experience
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AvantLink
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United States
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Advertising Services
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1 - 100 Employee
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May 2022 - Present
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May 2021 - May 2022
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May 2019 - May 2021
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Vail Resorts Retail
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Stowe, VT
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Assistant Store Manager
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Dec 2016 - May 2019
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DC Construction & Ski and Snowboard Express
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Burlington, Vermont Area
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Carpenter and Ski Technician
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Aug 2016 - Nov 2016
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Smugglers' Notch Resort
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Travel Arrangements
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100 - 200 Employee
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Disc Golf Guide & Mountain Bike Technician
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May 2016 - Aug 2016
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Jans Mountain Recreation Experts
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Retail
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1 - 100 Employee
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Repair Technician
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Nov 2015 - Apr 2016
Provide excellent customer service and knowledge for customers with ski and snowboard damage. Tuning an average of 50 skis and snowboards during evening shifts on Wintersteiger tuning equipment. Trained on Wintersteiger Basejet, Discovery, Sigma B and Trimjet machines. Provide excellent customer service and knowledge for customers with ski and snowboard damage. Tuning an average of 50 skis and snowboards during evening shifts on Wintersteiger tuning equipment. Trained on Wintersteiger Basejet, Discovery, Sigma B and Trimjet machines.
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Blue Sky Utah
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United States
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Recreational Facilities
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1 - 100 Employee
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Adventures Manager
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May 2013 - Nov 2015
● Established and initiated the lodging concierge and sales marketing program. ● Built relationships with destination management companies, luxury hotels, property management companies and guide services. ● Promoted brand awareness within Summit and Salt Lake Counties in Utah. ● Furnished exceptional guest experiences for all adventure clients starting with the original inquiry until the completion of their trip. ● Transformed and implemented our reservation procedures to better service our clients. Show less
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Ski Butlers
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Park City, UT
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Team Leader
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Oct 2012 - Apr 2013
● Organized succinct work flow and initiated efficient practices for 11 employees. ● Managed customer service inquires and scheduled services to resolve any issues for current clients. ● Administered inventory management for all related ski equipment throughout the winter season. ● Managed accounts receivables. ● Organized succinct work flow and initiated efficient practices for 11 employees. ● Managed customer service inquires and scheduled services to resolve any issues for current clients. ● Administered inventory management for all related ski equipment throughout the winter season. ● Managed accounts receivables.
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Victory Ranch Club
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Kamas, UT
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Golf Services
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Jul 2011 - Oct 2012
● Greeted and serviced guests and members for their golfing needs. ● Established efficient cleaning and service related practices to best cater to our owners and their guests. ● Reported directly to the General Manager of Golf Operations on a daily basis. ● Greeted and serviced guests and members for their golfing needs. ● Established efficient cleaning and service related practices to best cater to our owners and their guests. ● Reported directly to the General Manager of Golf Operations on a daily basis.
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Luxury Rentals in Park City
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Park City, Utah
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Guest Service Coordinator
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Oct 2011 - May 2012
● Managed and prepared luxury properties in the Park City area. ● Normal duties include creating reservations for dining, travel and expeditions, recommend activities and local places to go and greeted each client on location for an illustration of the property. ● Working closely with the CEO and CFO to ensure fluidity during the reservation process and duration of our client's stay. ● Managed and prepared luxury properties in the Park City area. ● Normal duties include creating reservations for dining, travel and expeditions, recommend activities and local places to go and greeted each client on location for an illustration of the property. ● Working closely with the CEO and CFO to ensure fluidity during the reservation process and duration of our client's stay.
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Killington/Pico Ski Resort Partners, LLC
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Recreational Facilities
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100 - 200 Employee
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Cash Room Auditor
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Nov 2010 - Apr 2011
Responsible for auditing and reconciling cash and credit card sales during the business day from nearly 100 sales points around the resort. Travelling to 4 off-site locations to gather and secure funds. Deposited the cash into the companies vault for review by the Finance Manager. Responsible for auditing and reconciling cash and credit card sales during the business day from nearly 100 sales points around the resort. Travelling to 4 off-site locations to gather and secure funds. Deposited the cash into the companies vault for review by the Finance Manager.
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Education
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Green Mountain College
Bachelor of Science (B.S.), Resort and Hospitality Management -
State University of New York College at Brockport
Finance -
Honeoye Falls Lima High School