Troy Coleman, MBA, AU
Quality and Compliance Manager at Cake Insure- Claim this Profile
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Bio
Credentials
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Licensed Property and Casualty Broker
-Dec, 2017- Nov, 2024
Experience
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Cake Insure
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United States
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Insurance
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1 - 100 Employee
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Quality and Compliance Manager
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2017 - Jan 2019
* Identify and mitigate potential market conduct and/or regulatory issues * Project Management (Plan, Execute and Implement) various company-wide projects * Training new and existing staff members on fundamentals of workers’ comp and underwriting * Identify system enhancements for quoting and policy management systems * Testing new software system fixes and/or enhancements prior to go-live implementation * Validate data integration between Pinnacol’s Policy Management… Show more * Identify and mitigate potential market conduct and/or regulatory issues * Project Management (Plan, Execute and Implement) various company-wide projects * Training new and existing staff members on fundamentals of workers’ comp and underwriting * Identify system enhancements for quoting and policy management systems * Testing new software system fixes and/or enhancements prior to go-live implementation * Validate data integration between Pinnacol’s Policy Management Systems * Key Member of Pricing Committee Show less * Identify and mitigate potential market conduct and/or regulatory issues * Project Management (Plan, Execute and Implement) various company-wide projects * Training new and existing staff members on fundamentals of workers’ comp and underwriting * Identify system enhancements for quoting and policy management systems * Testing new software system fixes and/or enhancements prior to go-live implementation * Validate data integration between Pinnacol’s Policy Management… Show more * Identify and mitigate potential market conduct and/or regulatory issues * Project Management (Plan, Execute and Implement) various company-wide projects * Training new and existing staff members on fundamentals of workers’ comp and underwriting * Identify system enhancements for quoting and policy management systems * Testing new software system fixes and/or enhancements prior to go-live implementation * Validate data integration between Pinnacol’s Policy Management Systems * Key Member of Pricing Committee Show less
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Pinnacol Assurance
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United States
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Insurance
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500 - 600 Employee
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Sr. Quality Analyst
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Aug 2006 - 2017
* Create and execute test cases, user stories, and test scripts to validate software effectiveness * Validate software applications are properly working based upon specific business criteria * Identify and analyze root causes of defects * Perform risk analysis for projects/task and determine appropriate methodologies for testing * Manage all phases of projects from planning to implementation * Strong analytical and problem solving, meticulous attention to details *… Show more * Create and execute test cases, user stories, and test scripts to validate software effectiveness * Validate software applications are properly working based upon specific business criteria * Identify and analyze root causes of defects * Perform risk analysis for projects/task and determine appropriate methodologies for testing * Manage all phases of projects from planning to implementation * Strong analytical and problem solving, meticulous attention to details * Mentor and provide guidance/leadership to other QA members * Part-time Business Analyst duties * Project Management * Key Member of Pricing Committee Show less * Create and execute test cases, user stories, and test scripts to validate software effectiveness * Validate software applications are properly working based upon specific business criteria * Identify and analyze root causes of defects * Perform risk analysis for projects/task and determine appropriate methodologies for testing * Manage all phases of projects from planning to implementation * Strong analytical and problem solving, meticulous attention to details *… Show more * Create and execute test cases, user stories, and test scripts to validate software effectiveness * Validate software applications are properly working based upon specific business criteria * Identify and analyze root causes of defects * Perform risk analysis for projects/task and determine appropriate methodologies for testing * Manage all phases of projects from planning to implementation * Strong analytical and problem solving, meticulous attention to details * Mentor and provide guidance/leadership to other QA members * Part-time Business Analyst duties * Project Management * Key Member of Pricing Committee Show less
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Pinnacol Assurance
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United States
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Insurance
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500 - 600 Employee
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Underwriting Specialist
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Jul 2001 - 2006
* Conduct training for new and existing underwriters * Provide guidance to underwriter and other staff members relating to policy issues * Perform quality control reviews on staff underwriters * Provide guidance, coaching, and mentoring to staff on issuing impacting premium * Develop policies and procedures for underwriting staff * Member of Pricing Committee, Market Conduct Committee, Classification and Rating Committee * Conduct training for new and existing underwriters * Provide guidance to underwriter and other staff members relating to policy issues * Perform quality control reviews on staff underwriters * Provide guidance, coaching, and mentoring to staff on issuing impacting premium * Develop policies and procedures for underwriting staff * Member of Pricing Committee, Market Conduct Committee, Classification and Rating Committee
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Pinnacol Assurance
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United States
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Insurance
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500 - 600 Employee
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Senior Underwriter
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Jun 1998 - May 2001
* Pricing on new and renewal business for Safety Groups/Association business * Identifying and assigning classification of risk based upon exposure * Conduct on-site inspections to assess exposure and determine applicable classifications * Train and mentor new and existing underwriters on business standards and processes * Calculate retrospective rating plans, loss control dividend plans * Pricing on new and renewal business for Safety Groups/Association business * Identifying and assigning classification of risk based upon exposure * Conduct on-site inspections to assess exposure and determine applicable classifications * Train and mentor new and existing underwriters on business standards and processes * Calculate retrospective rating plans, loss control dividend plans
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Education
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Regis University
Master of Business Administration (MBA), General