Experience

Hospitality New Zealand

• New Zealand
• Hospitality
• 1 - 100 Employee

• Lead - Accommodation Association New Zealand

  • Jun 2022 - Present

  The Accommodation Association is a membership organisation that provides expert advice and guidance for accommodation operations in New Zealand. Our mission is to empower members of the industry with the tools, resources, partnerships and knowledge to maximize their success and add value to their businesses.We work tirelessly to promote the industry, partnering with government to help overcome challenges with legislation, regulation and competition. Ensuring the industry’s needs are represented by engaging the media, industry stakeholders, owners, employees and customers, watching consumer trends, protecting commercial interests and spearheading innovation for a sustainable future. Show less

• National Board Member

  • Sep 2020 - Present

  So proud to have been elected on to the national board of Hospitality New Zealand representing an industry I have only ever worked in and so passionate for, over 27 years.Hospitality New Zealand (Hospitality NZ) is a member-led, not-for-profit organisationrepresenting over 3,000 businesses, ranging across cafés, restaurants, bars, taverns, nightclubs,off-licences, and clubs. We have a 118-year history of advocating on behalf of the hospitalityand tourism sector. We recently launched Accommodation Association New Zealand as adivision of Hospitality NZ, representing close to 1000 commercial accommodation businesses,ranging from hotels, motels, holiday parks, backpackers, luxury lodges and apartments.Prior to COVID, the hospitality sector, which includes accommodation and food serviceoperations, consists of around 22,800 enterprises in just under 24,400 geographic locationsaround the country. Collectively these enterprises employ just under 173,000 people. Show less

• Chair - Auckland Sector Group

  • Aug 2016 - Present

  AccommodationNZ is the commercial accommodation sector's voice in New Zealand. As a unified body, AccommodationNZ is well placed to maximise the collective interests of accommodation providers through strong leadership and advocacy on behalf of our members at a regional and national level.AccommodationNZ is part of Hospitality New Zealand, a voluntary trade Association representing over 3,000 hospitality members nationwide of which 1,000 are commercial accommodation providers.Sector group leaders are in place to represent the accommodation providers in each region working with Regional and national managers. Show less



Katalyma Hotels & Hospitality (trading as Whangaparaoa Lodge) & Kerikeri Park Lodge

• Whangaparaoa, Little Manly, Auckland

• Managing Director

  • Jul 2013 - Present

  Katalyma Hotels & Hospitality directors Troy and Tomoko Clarry have amassed over 30 years of experience managing properties for global bands like Ritz-Carlton and Hyatt Hotels throughout Asia Pacific. The husband-and-wife team returned to New Zealand in 2013 to launch the Hotel Management and Consulting company with the goal and intent of bringing a creative, exciting and professional approach to operating small boutique properties in New Zealand while, also redefining true “Kiwi hospitality”. Katalyma Hotels & Hospitality owns and manages Whangaparaoa Lodge and Kerikeri Park Lodge, and consulted on the re-branding of The Vineyard Cottages – Kumeu and Phoenix Resort – Taupo. Whangaparaoa Lodge - A boutique 14 room studio and suite accommodation and conference venue located 45 minutes north from Auckland City and 60 minutes from Auckland International airport on the Hibiscus Coast in the Whangaparaoa Peninsula. Rated #1 Auckland accommodation 2016/2017 and consistently ranked in the top 5 hotels in Auckland by Tripadvisor. www.whangaparaoalodge.co.nz • Supreme Winner, Hospitality New Zealand Awards for Excellence, 2017 • Best Motel, Hospitality New Zealand Awards for Excellence, 2017 • Finalist Best Motel - Hospitality NZ Awards in 2022, 2023 • Luxury Travel Guide – Asia & Australasia Awards, Winner Luxury Suites Auckland, 2016 • TripAdvisor Traveler's Choice, 2016 Winner • Award of Excellence by Booking.com rated 9.3 out of 10.0, 2016 - 2023 • TripAdvisor Certificate of Excellence 5 years Award (2016 - 2021) • Selected by HotelMyth.com top 5 Star Hotels in Auckland • • Kerikeri Park Lodge - A boutique, tranquil haven in the heart of the winterless North. Colonial designed accommodation in a peaceful park setting - 3 hours north of Auckland in the beautiful Bay of Islands. www.kerikeriparklodge.com Show less



Tātaki Auckland Unlimited

• New Zealand
• Government Administration
• 200 - 300 Employee

• ATEED Destination Committee Member

  • Jul 2018 - Jul 2023

  The Destination Committee is a committee of the ATEED Board of Directors providing governance over the destination focussed work programme within ATEED including work 50% funded by the Accommodation Provider Targeted Rate. The purpose of the committee is to assist the Board in fulfilling its responsibilities related to significant destination focussed projects and programmes covering: - International destination marketing - Domestic destination marketing - Trade marketing - Destination management and development - Business event attraction and development - Major event attraction and leverage - Major event sponsorship - Visitor information provision - International student attraction and retention Show less



Motel Association of New Zealand

• Auckland

• President - Auckland Branch

  • Nov 2014 - Jul 2016

  The Motel Association is the national trade body for the New Zealand motel industry, which has approximately 850 member properties throughout the country. The Association is independent, with a Management Board of six annually elected members, they are all operating moteliers and are active mentors to the member moteliers in their regions. The Auckland Branch is an exciting, multi-cultural group of members all working together to enhance the well-being of the owners, operators, employees and guests. Show less



Bulgari Hotels & Resorts

• Italy
• Hospitality
• 700 & Above Employee

• General Manager

  • Jul 2010 - Jun 2013

  Luxury Brand Management Developed the Food and Beverage product to include on-line retail chocolates, events and weddings department, and high end entertaining venue Obtained 1 Michelin Star in 2012 and 2013 Tokyo Shonan Michelin Guide Luxury Brand Management Developed the Food and Beverage product to include on-line retail chocolates, events and weddings department, and high end entertaining venue Obtained 1 Michelin Star in 2012 and 2013 Tokyo Shonan Michelin Guide



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Executive Assistant Manager - Food & Beverage

  • Jul 2009 - May 2010

  Responsible for the F&B division in the Hotel; western all day and 1 Michelin Star Japanese including 4 restaurants, Lobby Lounge and Bar, Banquet and events and In Room Dining, Cafe and Deli Developed Residence dining concept in nearby high end Ritz Carlton Residences Reconcept of All day dining to 2 restaurants - French and Grill Responsible for the F&B division in the Hotel; western all day and 1 Michelin Star Japanese including 4 restaurants, Lobby Lounge and Bar, Banquet and events and In Room Dining, Cafe and Deli Developed Residence dining concept in nearby high end Ritz Carlton Residences Reconcept of All day dining to 2 restaurants - French and Grill



The Ritz-Carlton, Osaka

• Japan
• Hospitality
• 1 - 100 Employee

• EAM Food & Beverage

  • Apr 2007 - May 2009

  Responsible for the entire F&B operations at the Hotel; 5 restaurants, 2 bars, 2 Ballrooms and extensive wedding venue with 2 chapels Assistant to the GM Responsible for revenue generation of over USD 80million per year Obtained 2 Michelin stars; 1 Chinese and 1 French Responsible for the entire F&B operations at the Hotel; 5 restaurants, 2 bars, 2 Ballrooms and extensive wedding venue with 2 chapels Assistant to the GM Responsible for revenue generation of over USD 80million per year Obtained 2 Michelin stars; 1 Chinese and 1 French



The Ritz-Carlton, Bali

• Indonesia
• Hospitality
• 200 - 300 Employee

• EAM Food & Beverage

  • Feb 2005 - Apr 2007

  Assistant to the GM and responsible for Hotel in his absence F&B operation of USD70million per year; 4 restaurants, 2 bars, 2 poolside, Villa Dining and extensive banquet operations Reconcepts for the Lobby Lounge and Kisik Seafood Grill and beach restaurant Assistant to the GM and responsible for Hotel in his absence F&B operation of USD70million per year; 4 restaurants, 2 bars, 2 poolside, Villa Dining and extensive banquet operations Reconcepts for the Lobby Lounge and Kisik Seafood Grill and beach restaurant



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Director of Food & Beverage

  • Nov 2002 - Apr 2005

  Ballroom and Residences Renovation Included a Cafe reconcept and relaunch Later changed function room on the roof to a lounge bar concept Residences Dining project Ballroom and Residences Renovation Included a Cafe reconcept and relaunch Later changed function room on the roof to a lounge bar concept Residences Dining project



Grand Hyatt Fukuoka

• Assistant Food & Beverage Director

  • 1998 - 2001



Hyatt Regency Saipan

• Restaurant Manager - Giovanni's

  • 1996 - 1998



Hyatt Regency Osaka

• Osaka, Japan

• Corporate Trainee

  • 1994 - 1996

  Helped support the opening of the Hotel for 4 months as a Food & Beverage Coordinator then once the hotel opened was put through the Hyatt Corporate Trainee Program Helped support the opening of the Hotel for 4 months as a Food & Beverage Coordinator then once the hotel opened was put through the Hyatt Corporate Trainee Program