Experience

Plottr

• United States
• Software Development
• 1 - 100 Employee

• Scrum Master

  • Jul 2022 - Present

  As a Project Manager at Plottr, I am proud to be a part of the team behind the world's leading visual writing and drafting software. With my expertise in project management, I lead cross-functional teams as we work to develop innovative and world-class software that sets the standard for our industry. Our focus is on pushing the boundaries of what is possible and delivering cutting-edge solutions that meet the evolving needs of writers everywhere. I am passionate about using my skills to help drive success and drive the company forward, and I am thrilled to be part of a team that is dedicated to making a real impact in the world of technology. Show less

• Lead Support Engineer

  • Feb 2022 - Present

  As the Lead Support Engineer at Plottr, I specialize in providing exceptional customer experiences. In addition to my role as Project Manager, I bring a unique perspective to our company as a key player in ensuring that our customers are satisfied with their experience using our world-class visual writing and drafting software. My technical expertise, combined with my passion for delivering outstanding customer service, allows me to excel in this role. I work closely with our development teams to ensure that our software is intuitive, efficient, and tailored to meet the needs of our customers. At Plottr, I am proud to be part of a team that is dedicated to delivering innovative solutions and providing the highest level of customer support. Show less



Black Crane Studios

• Co-Founder

  • Aug 2021 - Present

  We are eagerly anticipating the moment when we can share the results of our hard work with the world. Although we are still in the preparation phase and not quite ready to showcase anything, we are approaching it! We are confident that when the time comes, we will have something truly remarkable to share, and we can't wait for everyone to see what we have been working on. Until then, we remain dedicated and focused on bringing our vision to life and making it a reality. We are eagerly anticipating the moment when we can share the results of our hard work with the world. Although we are still in the preparation phase and not quite ready to showcase anything, we are approaching it! We are confident that when the time comes, we will have something truly remarkable to share, and we can't wait for everyone to see what we have been working on. Until then, we remain dedicated and focused on bringing our vision to life and making it a reality.



The Blue Mages

• Musician

  • Mar 2022 - Present

  New tunes coming soon! New tunes coming soon!



Seniors and People with Disabilities

• Oregon, United States

• Customer Support Engineer

  • Feb 2021 - Jan 2022

  I had the opportunity to serve the residents of the state of Oregon as a Customer Support Engineer. During my time there, I was responsible for providing technical support and contributing to the smooth operation of various technology systems. This experience gave me a deep understanding of the importance of reliable and accessible technology in supporting government operations and serving the public. I bring this same commitment to delivering excellent customer support to my role at Plottr, where I am proud to be part of a team that is dedicated to innovation and delivering exceptional customer experiences. Show less



Sony Electronics

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Senior Technical Support Engineer

  • May 2018 - Feb 2021

  Prior to working with the state of Oregon as a Customer Support Engineer and, I honed my skills as a Senior Technical Support Engineer at Sony Electronics. During my time there, I developed a deep understanding of the technical support landscape and honed my ability to provide top-notch customer service. My experience at Sony has equipped me with the technical expertise and customer-focused mindset that I bring to my role at Plottr, where I continue to deliver outstanding support and drive positive customer experiences. Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Technical Support Specialist

  • Oct 2016 - May 2018

  I got my start in the technical support field as a Technical Support Specialist at Apple. At Apple, I honed my technical skills and gained valuable experience in providing top-notch customer service. I learned the importance of clear and effective communication, as well as the importance of understanding the customer's needs and delivering solutions that meet their expectations. These early experiences laid the foundation for my passion for delivering outstanding customer experiences and for my commitment to innovation in the field of technology. Today, I bring that same passion and expertise to my role at Plottr, where I continue to drive positive outcomes for our customers and help shape the future of the technology industry. Show less