Troy Aman
Purchasing Agent at Magnatag Visible Systems- Claim this Profile
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Bio
Christopher Hans
Troy was always a pleasure to work with and an asset to me in daily support of sales and customer relations. Troy's attention to detail and ability to communicate always gave me great piece of mind when he was engaged directly with any of my customers. I highly recommend Troy as he will be a valuable member of any sales or customer oriented organization.
Jim Stefano
I had the pleasure of being Troy's supervisor at WNYCS/ Synergy prior to his joining ServerWare. Troy is an outstanding worker, who is dedicated to customer service and quality support. During his years at WNYCS he demonstrated that he was a quick learner in our rapidly changing IT industry. He was always willing to "go the extra mile" for our customers and to support his teammates.
Christopher Hans
Troy was always a pleasure to work with and an asset to me in daily support of sales and customer relations. Troy's attention to detail and ability to communicate always gave me great piece of mind when he was engaged directly with any of my customers. I highly recommend Troy as he will be a valuable member of any sales or customer oriented organization.
Jim Stefano
I had the pleasure of being Troy's supervisor at WNYCS/ Synergy prior to his joining ServerWare. Troy is an outstanding worker, who is dedicated to customer service and quality support. During his years at WNYCS he demonstrated that he was a quick learner in our rapidly changing IT industry. He was always willing to "go the extra mile" for our customers and to support his teammates.
Christopher Hans
Troy was always a pleasure to work with and an asset to me in daily support of sales and customer relations. Troy's attention to detail and ability to communicate always gave me great piece of mind when he was engaged directly with any of my customers. I highly recommend Troy as he will be a valuable member of any sales or customer oriented organization.
Jim Stefano
I had the pleasure of being Troy's supervisor at WNYCS/ Synergy prior to his joining ServerWare. Troy is an outstanding worker, who is dedicated to customer service and quality support. During his years at WNYCS he demonstrated that he was a quick learner in our rapidly changing IT industry. He was always willing to "go the extra mile" for our customers and to support his teammates.
Christopher Hans
Troy was always a pleasure to work with and an asset to me in daily support of sales and customer relations. Troy's attention to detail and ability to communicate always gave me great piece of mind when he was engaged directly with any of my customers. I highly recommend Troy as he will be a valuable member of any sales or customer oriented organization.
Jim Stefano
I had the pleasure of being Troy's supervisor at WNYCS/ Synergy prior to his joining ServerWare. Troy is an outstanding worker, who is dedicated to customer service and quality support. During his years at WNYCS he demonstrated that he was a quick learner in our rapidly changing IT industry. He was always willing to "go the extra mile" for our customers and to support his teammates.
Experience
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Magnatag Visible Systems
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United States
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Business Supplies & Equipment
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1 - 100 Employee
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Purchasing Agent
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Aug 2022 - Present
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Business Owner
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May 2011 - Present
• Responsible for all aspects operating a commercial cleaning service. • Startup involved development of initial concept, business plan, web presence, legal, tax, banking and finance, merchant services, compliance and insurances. • Maintain highest standards of staff efficiency, quality and customer service. • Schedule staff, track hours, maintain personnel files, report weekly payroll. • Developed web based surveys to monitor customer satisfaction. • Implementation of web based solutions for mileage tracking, reporting of hours, supply inventory. • Utilize internet based lead services as marketing assets (Home advisor, Thumbtack, Facebook, LinkedIn) • Market via networking, referrals, professional relationships. • Call on prospects, pursue new opportunities and maintain customer relationships. • Recruit, screen, onboard and train staff. • Ensure compliance with Department of Labor, OSHA and all other regulations. • Prepare sales tax, income tax, workers comp and liability insurance audits. Show less
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Alro Steel Corporation
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United States
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Manufacturing
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700 & Above Employee
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Purchasing Agent
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May 2022 - Oct 2022
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Klein Steel Service Inc.
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United States
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Mining
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1 - 100 Employee
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Buyer
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Jan 2018 - May 2022
• Coordinate the procurement of and maintain material for all assigned stock and non-stock items for resale. • Materials include various grades of carbon steel plate, sheet, mechanical and structural tubing and pipe. • Ensure speed of reply to internal customers. Avoid stock outages. Keep inventory at optimum level to support company-wide inventory turn goals. Coordinate all activities related to procurement of select stock and non-stock items beginning with intent to purchase through the timely delivery of material which meets quality standards and assuring best cost of material, freight and processing thereof. • Assist Sales with costing of jobs with a quick response time to all quotes, orders, pricing, trends and technical questions to help achieve best possible profit margin. • Obtain material certifications through vendors required by internal customers to completely satisfy external customers. • Maintain procurement database of vendors for material, freight contacts making special notes of capabilities. • Follow market trends and communicates regularly with vendors to make educated purchasing decisions. • Address receiving issues as it relates to incorrect shipments, quality defects etc. and resolve. • Monitor truckload and less than load rates. Schedule all inbound freight deliveries. Coordinate direct customer shipments. . • Maintain strong relationship and open communication with the inside sales team. • Projects as designated by VP Procurement. Example, working with in house software developer to create reports to improve efficiency. • Communicate with Finance, Operations and Quality teams on regular business in include but not limited to vendor payment terms, invoice discrepancies, material quality and accuracy. • Good organizational skills, good negotiating skills, good math skills, good phone skills. Detail-oriented. Full remote office capabilities. • Excel/Word Knowledge. Utilize industry software as well as supplier’s Internet portals. Show less
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ServerWare Corporation
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Rochester, New York Area
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Operations Manager
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May 2002 - Oct 2011
Strong background in operations at steadily increasing levels of responsibility and bottom-line impact. •Purchasing, for a $20 million company, supporting business-to-business technology fulfillment; includes vendor and distributor negotiations; technical, logistical and cost analysis of sales contracts. • Business-to-business sales support: vendor pricing; competitive market analysis. • Knowledgeable and astute attention to detail in monitoring the bidding-sales-contract-procurement-customer fulfillment cycle. • Experience with Education and State contracts (Office of General Services). • Business-to-business sales; administration of service/maintenance contracts. • Key account management: needs analysis, procurement of product and services, fulfillment, management of third-party providers. • Project management: ensure customer fulfillment in compliance with all contract performance variables. • Team leadership: hire, train, supervise and develop sales and administrative specialists. Show less
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Synergy IT Solutions
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United States
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Information Technology & Services
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100 - 200 Employee
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Sales Associate,Purchasing
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1989 - 2000
Inside Sales/Purchasing/Fulfillment, Identified solutions including PCs, storage, networking, telecom and software for wide range of customers, emphasis on major accounts. •Interfaced with IT buyers, managers and administrators. •Functioned as dedicated manager for key accounts. Project-managed third-party integration service; maintained their inventory levels and contacted as fulfillment was needed. Education and State contracts. Purchasing Sourced and negotiated optimal equipment solutions based on sales contracts and vendor capabilities. •Functioned in sales support role, providing sales team with equipment pricing and capabilities. Conducted competitive market analysis. •Facilitated company’s evolution into direct shipping, saving time and money. •Proposed decentralization of purchasing to regional offices, allowing better access to purchasing by sales and customers; proved to be a sustainable and successful concept. Show less
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