Experience

Inlead | Forretningsløsninger for markedsføring, salg og service

• Salesforce System Consultant

  • Nov 2019 - Present

  Løsningsdesign og konfigurering for kunder, som Salesforce Certified Consultant. Løsningsdesign og konfigurering for kunder, som Salesforce Certified Consultant.



Lyse Dialog AS

• Project Worker

  • Jan 2019 - Nov 2019

  Implementation project for a new CRM- and billing system, new infrastructure system and new ticketing system. Super User pre go-live, testing processes and verifying usability. Classroom training instructor for 130 users. Super User post go-live and SPOC for reporting bugs and informing and retraining our user-mass in case of workarounds.

• Sales Consultant

  • Apr 2017 - Nov 2019

  Consultant in the Sales and Aftermarket department of Lyse Dialog, with most time spent on incoming and outgoing calls regarding Altibox products. Between 40-70 calls per day, along with replying online chat and written inquiries. Efficiency and speed highly valued, with KPI's for SLA and customer satisfaction. Siebel CRM system used for customer follow-up and activity logging.



Phonero AS

• Telecommunications
• 1 - 100 Employee

• Sales Representative

  • Apr 2016 - Mar 2017

  Part of the regional key account sales team. Cold and warm calls to prospects and potential customers. Frequent sales meetings with contract design, contract negotiations, and bid handling in the private sector. Implementation manager on location to handle end user questions on go-live. Part of the regional key account sales team. Cold and warm calls to prospects and potential customers. Frequent sales meetings with contract design, contract negotiations, and bid handling in the private sector. Implementation manager on location to handle end user questions on go-live.



Accelerate AS

• Norway
• Business Consulting and Services
• 1 - 100 Employee

• Sales and Marketing Consultant

  • Jan 2015 - Dec 2015

  Responsible for staying in touch with customers, initiating new business connections and setting up contracts. Main focus on cold calls, prospecting and sales meetings. Daily use of Salesforce CRM, in which I also took an administrative role in developing new procedures to import prospect data automatically from external sources, and streamlining the sales process in the CRM-system. Responsible for staying in touch with customers, initiating new business connections and setting up contracts. Main focus on cold calls, prospecting and sales meetings. Daily use of Salesforce CRM, in which I also took an administrative role in developing new procedures to import prospect data automatically from external sources, and streamlining the sales process in the CRM-system.



Telekiosken

• Telecommunications
• 1 - 100 Employee

• Manager

  • Jun 2009 - Dec 2014

  Manager for Telekiosken, with a lot of the same responsibilites as my last position. New responsibilities includes HR, holding staff meetings and teambuilding events, business development, logistics and purchasing, marketing and merhandise exhibition strategies. As a marketing advisor I also got experience with larger orders and national marketing campaigns. Manager for Telekiosken, with a lot of the same responsibilites as my last position. New responsibilities includes HR, holding staff meetings and teambuilding events, business development, logistics and purchasing, marketing and merhandise exhibition strategies. As a marketing advisor I also got experience with larger orders and national marketing campaigns.



Telebutikken

• Computers and Electronics Manufacturing

• Manager

  • Jan 2007 - May 2009

  Store manager in Telebutikken, with main responsibilities being staff coaching, sales and marketing, budget management and some purchasing. Store manager in Telebutikken, with main responsibilities being staff coaching, sales and marketing, budget management and some purchasing.