Process Audit Manager

• Feb 2020 - Present

It is Kingland Policy that all activities that have been identified as an activity important to Kingland, designated as an Operational Control Principle (OCP), will be audited. As Process Audit Manager, I am responsible for coordinating such audit activity, managing the process auditors and their work according to Kingland's Process Performance Assurance Program Guide. I serve as the primary point of contact and liaison for appraisals. As Process Auditor Manager, I am ultimately… Show more It is Kingland Policy that all activities that have been identified as an activity important to Kingland, designated as an Operational Control Principle (OCP), will be audited. As Process Audit Manager, I am responsible for coordinating such audit activity, managing the process auditors and their work according to Kingland's Process Performance Assurance Program Guide. I serve as the primary point of contact and liaison for appraisals. As Process Auditor Manager, I am ultimately responsible for verifying that Kingland Policies, Standards, and Processes, as documented and published in the Kingland Way, are being followed according to Kingland's Process Performance Assurance Program Guide.

Vice President & Head of Architecture & Engineering, Pro Services

• Jan 2018 - Feb 2020

As the Head of Architecture & Engineering within Kingland's Professional Services Group, I have overall responsibility for architecting software solutions for our clients and overseeing the engineering staff on those engagements. I am also a member of Kingland's corporate engineering leadership group, contributing to the strategic direction for corporate software architecture and engineering processes and standards, including CMMI.

Managing Director of Solution Engineering

• May 2011 - Jan 2018

In addition to leading software engineering teams, serving in software architect and data architect roles, I played an integral part in the company’s engineering strategic direction, processes and development by establishing organizational standards and processes related to software engineering. I evaluated the results of engineering activities across and within business units to determine if organization objectives were being met. I collaborated with teams to prioritize where process quality… Show more In addition to leading software engineering teams, serving in software architect and data architect roles, I played an integral part in the company’s engineering strategic direction, processes and development by establishing organizational standards and processes related to software engineering. I evaluated the results of engineering activities across and within business units to determine if organization objectives were being met. I collaborated with teams to prioritize where process quality and engineering improvements were needed. I managed the corporate architecture framework and advise on technology choices as it related to software development and product management. I also established performance standards and measures for engineers across the company.

Software Architect, Principal

• Sep 2008 - May 2011

Responsible for software products having well-defined architecture. Defined design and implementation patterns and reviewed development estimates, technical design documents and quality of code delivery. Provided technical direction and oversight to a team of developers, operating in separate work streams. Directly responsible for the work stream Technical Leads, which included coaching, mentoring and reviewing performance of them as well as the individual developers. Served on the… Show more Responsible for software products having well-defined architecture. Defined design and implementation patterns and reviewed development estimates, technical design documents and quality of code delivery. Provided technical direction and oversight to a team of developers, operating in separate work streams. Directly responsible for the work stream Technical Leads, which included coaching, mentoring and reviewing performance of them as well as the individual developers. Served on the committee for company-wide improvements in the area of process management, working toward a CMMI Level 5 maturity rating.

Member Board of Directors

• Jan 2018 - Sep 2019

Scrum Master, Manager II (Tampa, FL)

• Jun 2007 - Sep 2008

On the Audit Transformation Program (a program to transform the PwC audit including the rewrite of the Firm's audit software system): • facilitated the Scrum Process • facilitated the project toward the organization (ensure development team protected from outside forces, that organization rules and policy were upheld with the project) • worked as a coach with the development team • coordinated Product owner / development team interaction I also served as functional… Show more On the Audit Transformation Program (a program to transform the PwC audit including the rewrite of the Firm's audit software system): • facilitated the Scrum Process • facilitated the project toward the organization (ensure development team protected from outside forces, that organization rules and policy were upheld with the project) • worked as a coach with the development team • coordinated Product owner / development team interaction I also served as functional manager and technical lead, taking care of personnel needs and performance reviews, as well as ensuring proper design and coding according to Firm standards.

Managing Technical Lead, Manager II (Tampa, FL)

• Jun 2006 - Jun 2007

Provided technical direction and oversight to the Next Generation Comperio project for the Assurance line of service within PricewaterhouseCoopers. Owned the design and implementation of the entire product, end-to-end. Directly responsible for the five work stream technical leads, which included coaching, mentoring and reviewing performance. Reviewed development estimates, technical design documents and quality of code delivery. Responsible for conformance to IT coding processes. Interfaced… Show more Provided technical direction and oversight to the Next Generation Comperio project for the Assurance line of service within PricewaterhouseCoopers. Owned the design and implementation of the entire product, end-to-end. Directly responsible for the five work stream technical leads, which included coaching, mentoring and reviewing performance. Reviewed development estimates, technical design documents and quality of code delivery. Responsible for conformance to IT coding processes. Interfaced with other groups within the IT organization to leverage appropriate technical services. Owned and made key technical decisions in collaboration with the Project Manager and Project Director. Worked closely with the work stream technical leads to ensure quality and timely completion of all technical deliverables. Ensured that the project solution was holistic. Ensured the project had a well-defined implementation approach.

Manager II (Tampa, FL)

• Sep 2004 - May 2006

Responsible for supporting the Infrastructure portfolios in the Internal Firm Services of PricewaterhouseCoopers. Managed a development team of seven full-time staff. Liaison between the Infrastructure business units (Workplace, Travel, Procurement, Meeting and Events Services, Security, and Risk Management) and their external IT vendors. Supported both in-house applications and vendor-supplied solutions. Provided technology advice on projects and products and served as project manager of… Show more Responsible for supporting the Infrastructure portfolios in the Internal Firm Services of PricewaterhouseCoopers. Managed a development team of seven full-time staff. Liaison between the Infrastructure business units (Workplace, Travel, Procurement, Meeting and Events Services, Security, and Risk Management) and their external IT vendors. Supported both in-house applications and vendor-supplied solutions. Provided technology advice on projects and products and served as project manager of development and integration projects. Coached and mentored staff, helped them set goals and objectives and ensured that they got the opportunity and/or training necessary to reach their goals. Provided performance reviews for staff, status reports and resource requests to upper management and worked with the firm’s human-resources department in hiring, promoting, disciplining and terminating staff. Took part in the support and development work and participated in the team’s pager rotation.

VB Programmer, Manager I (Tampa, FL)

• Aug 2001 - Aug 2004

Technical lead in the Infrastructure Applications Development team. Designed and developed the firm’s hoteling system, a multinational workspace management system with more than 30,000 users. Worked closely with the sponsors to determine and prioritize tasks related to developing and maintaining the system. Worked with other project leaders within the IT organization to determine availability and assign resources. Assigned tasks to developers and mentored them through the software development… Show more Technical lead in the Infrastructure Applications Development team. Designed and developed the firm’s hoteling system, a multinational workspace management system with more than 30,000 users. Worked closely with the sponsors to determine and prioritize tasks related to developing and maintaining the system. Worked with other project leaders within the IT organization to determine availability and assign resources. Assigned tasks to developers and mentored them through the software development life cycle. Tools and technologies used include SQL Server, ASP/ASP.NET, Visual Basic/VB.NET, C#.NET, Visual SourceSafe, COM+, and Web Services.

Senior Systems Developer

• May 1999 - Aug 2001

Led a team dedicated to developing and supporting an intranet product called Traffic. Responsible for staffing on projects (new project for each release) and the technology choices made. Actively participated in the development, using tools and technologies such as Microsoft Visual Interdev, Microsoft Visual SourceSafe, SQL Server, Oracle, XML and Visio. Led a team dedicated to developing and supporting an intranet product called Traffic. Responsible for staffing on projects (new project for each release) and the technology choices made. Actively participated in the development, using tools and technologies such as Microsoft Visual Interdev, Microsoft Visual SourceSafe, SQL Server, Oracle, XML and Visio.

Consultant (Tallahassee, FL)

• Oct 1998 - Apr 1999

Performed on-site development for a health-care company, assisting with the design and implementation of a data warehouse. Developed the data structures for the warehouse database and created data flows and conversion programs to migrate information from various internal and external sources into these structures. Designed and developed client/server applications to query the data warehouse. Primary development tools were Visual Basic and SQL Server. Performed on-site development for a health-care company, assisting with the design and implementation of a data warehouse. Developed the data structures for the warehouse database and created data flows and conversion programs to migrate information from various internal and external sources into these structures. Designed and developed client/server applications to query the data warehouse. Primary development tools were Visual Basic and SQL Server.

Software Engineer

• Feb 1996 - Oct 1998

Provided solutions to large state agencies and organizations. Worked on several large development projects, including a fully automated attendance and leave system for Florida Department of Law Enforcement. Technical resource for clients and other consultants. Typical projects included relational database designs in SQL Server and front-end application development using Visual Basic for client/server or Active Server Pages for Web implementations. Provided solutions to large state agencies and organizations. Worked on several large development projects, including a fully automated attendance and leave system for Florida Department of Law Enforcement. Technical resource for clients and other consultants. Typical projects included relational database designs in SQL Server and front-end application development using Visual Basic for client/server or Active Server Pages for Web implementations.

Computer Progammer Analyst II (Tallahassee, FL)

• Jul 1995 - Feb 1996

Designed, developed and maintained software applications to automate office procedures. Used Visual Basic, FoxPro and Lotus Notes.

Government Analyst II

• Oct 1994 - Jul 1995

Developed software applications to track and analyze federal-assistance transactions received by Florida. The applications were developed in FoxPro for DOS or Windows.

Programmer Analyst

• Nov 1993 - Oct 1994

Designed and implemented database applications for the Merchant Processing Center in Sioux Falls. Development tool was FoxPro for DOS. Designed and implemented database applications for the Merchant Processing Center in Sioux Falls. Development tool was FoxPro for DOS.

Computer Programmer, Institute of Agriculture and Natural Resources

• Feb 1993 - Oct 1993

Designed and implemented enhancements to the institute's accounting/requisition system using Clipper for DOS.

Computer Programmer, Department of Production Scheduling

• Oct 1990 - Jun 1993

Assisted with implementation of purchased automated packages, worked with clients and computer-center staff, enhanced, tested and debugged vendor-supplied software packages, wrote application programs to access data, provided user training, wrote and maintained documents on specific application packages. Most applications were developed on the IBM 3084QX (MVS system) mainframe using COBOL, Easytrieve and JCL.