Trois R Copeland

Help Desk Support Specialist at Sisters of Mercy of the Americas
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, US
Skills

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Bio

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Credentials

  • Certified Information Technology Professional (CITP)
    University of Phoenix
    Jul, 2020
    - Oct, 2024
  • • City and County of Denver Merchant Guard ID# (2014-BFN-0003248)
    -
    Aug, 2015
    - Oct, 2024
  • Fire Safety Officer (FSO).
    Allied Universal
    Apr, 2014
    - Oct, 2024
  • Introduction to C- TPAT.
    Allied Universal
    Apr, 2014
    - Oct, 2024
  • Defensive Driving
    Walden Security
    Jul, 2020
    - Oct, 2024
  • South Carolina Guard License
    Allied Universal
    May, 2019
    - Oct, 2024
  • North Carolina Guard License
    Allied Universal
    Feb, 2019
    - Oct, 2024
  • Bloodborne and Airborne Pathogens
    Walden Security
  • CTPAT Training
    Walden Security
  • Critical Response (SSO).
    HSS
  • Customer Service.
    St. Joseph Regional Medical Center, Inc.
  • Emergency Preparedness.
    HSS
  • Introduction to Supervisor Course
    Walden Security
  • Learning Ehub
    Walden Security

Experience

  • Sisters of Mercy of the Americas
    • United States
    • Religious Institutions
    • 200 - 300 Employee
    • Help Desk Support Specialist
      • Nov 2022 - Present

    • Technical Support Specialist
      • Nov 2022 - Present

  • Atrium Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Information Technology Analyst
      • Mar 2022 - Nov 2022

    • Information Technology Analyst
      • Mar 2022 - Nov 2022

  • Walden Security
    • United States
    • Security and Investigations
    • 700 & Above Employee
    • Information Technology Security Specialist
      • Feb 2020 - Nov 2022

    • Site Supervisor
      • Jan 2020 - Nov 2022

  • Image-Line Software
    • Belgium
    • Software Development
    • 1 - 100 Employee
    • Media Producer
      • Jan 2022 - Mar 2022
  • Allied Universal
    • United States
    • Professional Services
    • 700 & Above Employee
    • 3rd Shift Rover for American Airlines Training Center
      • Feb 2019 - Jan 2020
  • Proffesional Security Services
    • United Kingdom
    • 1 - 100 Employee
    • Patrol Officer/Armed Security Officer
      • Aug 2018 - Feb 2019
  • Greenwood & Myers Mortuary
    • United States
    • Individual and Family Services
    • Former Trade Embalmer
      • Aug 2017 - Oct 2018
  • US Security Association Inc
    • United States
    • Law Enforcement
    • 500 - 600 Employee
    • Site Supervisor for Conduent
      • Jun 2018 - Jul 2018

      • Patrol interior and exterior of the hospital. • Unlock offices and conference rooms. • Perform customer service to the public and staff. • Performs patient assist and watch for the mentally ill. • Escorting the public and staff to vehicles after hours. • Patrol interior and exterior of the hospital. • Unlock offices and conference rooms. • Perform customer service to the public and staff. • Performs patient assist and watch for the mentally ill. • Escorting the public and staff to vehicles after hours.

    • Wells Fargo CDC Security Officer (S7)
      • Nov 2017 - Jun 2018
  • Andy Frain Services
    • United States
    • Security and Investigations
    • 700 & Above Employee
    • 2nd Shift Security Supervisor for UPS Hub
      • Jul 2017 - Nov 2017

      Shift Supervisor of 8 security officers in UPS HUB Shift Supervisor of 8 security officers in UPS HUB

  • HSS
    • United States
    • Security and Investigations
    • 700 & Above Employee
    • Security Officer/3rd Shift/2nd Shift Superviso Good Samaritain Medical Center
      • Aug 2013 - Jul 2017

      Completed Rounds by foot in the facility Checked in daily with House Supervisor Completed lock up's and unlocks Checked security officer reports though 3rd party software Completed Rounds by foot in the facility Checked in daily with House Supervisor Completed lock up's and unlocks Checked security officer reports though 3rd party software

  • Caldwell Kirk Mortuary
    • Former Trade Embalmer
      • Oct 2014 - May 2017

    • Former Mortuary Technician/Embalmer
      • Dec 2015 - Apr 2017

  • TAYLOR MORTUARY, INC
    • United States
    • Individual and Family Services
    • Former Trade Embalmer
      • Jul 2014 - Aug 2014
  • Allied Barton Security Services. The University of Colorado Medical Center
    • Ambassador/Patient Assist Officer
      • Apr 2014 - Aug 2014

      • Patrol interior and exterior of the hospital. • Unlock offices and conference rooms. • Perform customer service to the public and staff. • Performs patient assist and watch for the mentally ill. • Patrol interior and exterior of the hospital. • Unlock offices and conference rooms. • Perform customer service to the public and staff. • Performs patient assist and watch for the mentally ill.

  • Allied Barton Security Services. Connextions Inc
    • Security Officer
      • Dec 2013 - Apr 2014

      • Enforced employee’s to use swipe card entry • Enforced rules and regulations for the HIPPA policy • Enforced rules and completed write up’s for non compliant employee’s • Patrolled 2 buildings and checked for intruders and vandalisms • Enforced employee’s to use swipe card entry • Enforced rules and regulations for the HIPPA policy • Enforced rules and completed write up’s for non compliant employee’s • Patrolled 2 buildings and checked for intruders and vandalisms

  • Metro Special Police Inc
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Vehicle Patrol Officer
      • Aug 2013 - Dec 2013

      Patrolled properties and buildings Hit Check Points with Sentex Wand Wrote DARS and Incident Reports Patrolled properties and buildings Hit Check Points with Sentex Wand Wrote DARS and Incident Reports

  • Guard-One Protective Services, Inc.
    • Secueity Officer
      • Apr 2013 - Aug 2013

      Protected Movie Studio Equipment For Showtime Inc and Home Box Office Protected Movie Studio Equipment For Showtime Inc and Home Box Office

Education

  • University of Phoenix
    Asurence Information Security, Information Technology
    2018 - 2020
  • Reading High School
    High School, General Studies
    1990 - 1993
  • ETI International
    OSHA 40 Fundamentals, OSHA 40 HazMat Supervisor
    2000 - 2001
  • University of Phoenix
    Certification, Computer and Information Systems Security/Information Assurance
    2018 - 2020
  • University of Phoenix
    Computer and Information Sciences and Support Services, A-
    2018 - 2020
  • University of Phoenix
    Undergraduate Assurence Information Technology, Computer and Information Sciences and Support Services
    2018 - 2020
  • University of Phoenix
    Certificate Assurance Information Technology, Computer and Information Sciences and Support Services
    2018 - 2020
  • University of Phoenix
    Computer and Information Systems Security/Information Assurance, A-
    2018 - 2019

Community

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