Experience

MedMisr

• Egypt
• Insurance
• 1 - 100 Employee

• Business Development Manager

  • Mar 2020 - Present

  Job Summary Able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. My goal is to contribute in sustaining and growing our business to achieve long-term success Job functions are: HR Function: 1.Identify multiple recruitment sources and channels (walk-ins, referrals, online job posting, existing database of candidates, headhunting, employment fairs.etc) 2.Manage the overall interview, selection, and closing process by send the final proposed offer to the candidate. 3.Support the GM for creating the company Job descriptions 4.Calculating and revising the call center team pay-roll transactions, timesheet and their vacations. 5.Implement the monthly shifts for the call center team to cover 24/7. 6.Preparing form (1), (6) for the social insurance. 7.Tracking the newly hired contract renewal dates 8.Issuing HR, Experience discharge and Warning letters. 10.Opening staff account for the new hires on the system and their banks accounts 11.Follow-up the medical issue such as, medical approval with the consultant company and calculating the claim refund to add on employees' monthly salaries Business Development: 1.Participate in achieving the company’s objective by present and sells applications related to medical insurance Develop a growth strategy focused both on financial gain and customer satisfaction. 2.Conduct research to identify new markets and customer needs 3.Arrange business meetings with prospective clients, also preparing the presentation material which used for the meeting to be useful for the client. 4.Promote the company’s products/services addressing or predicting clients’ objectives 5.Prepare sales contracts ensuring adherence to law-established rules and guidelines 6.Keep records of sales, revenue, invoices etc. Customer Services: 1.Managing the call center Team by supporting in solving the medical inquiry. 2.To train the team to using MEDMISR Direct App. Show less



Arope Insurance Egypt

• Insurance
• 100 - 200 Employee

• Underwriting Supervisor at AROP Insurance Egypt

  • Aug 2014 - Mar 2020

  Responsibilities for Group and Individual Medical Product: Report directly to the head of the medical insurance sector Manager 1.Managing and supervision the Policy Admin (Addition, Deletion) Pricing and Claims Departments. 2.Issuing the new and renewal policies by using IMS system also calculate the policy loss ratio for each policy at renewal 3.Startup the individual medical section creating its policies and procedures also issuing calculating and issuing the invoices for the participation 4.Preparing the invoices required for the new policies and following up the collation 5.Following and review with the TPA’s department with all financials Payments, printing cards and the chronic medication Reports. 6.Contact Brokers to handle any issue after policy submission. 7.Handling and answer all client's queries and solving any problem they have with medical services. 8.Supporting the department's head in any other tasks/projects as needed such as Auditing from abroad. 9.A supervision role by checking my colleague’s performance and make sure everything is going on the right way as planned 10.Preparing some monthly and quarterly statistics reports for group and individual policies such as; a)Outstanding Reports b)Settlement Reports c)Paid Report d)Collection Monthly Report Show less



Prime Health (Medgulf Group)

• Maadi

• Underwriting Manager at Prime Health

  • Feb 2009 - Aug 2014

  -As for Group Product: a.Sending E-mail with quotation application for the HR department to the new companies which ask for a medical offer. b.After receiving the quotation application, start in Calculate the new offer for giving the results of payments by using ORECAL actuarial methods, ( prime model) c.Give the prospect results as a report to my manager for suggest. [Accept or Reject] d.Building the new employee, the main information on the ORECAL system after that printing the medical cards. e.Sending the new cards with the network to the Company. -As for Individual Product: a.My Responsibilities are doing renewals for the clients are more than one year, check the balance if it debit or not then follow-up with the client asking if need to renew his insurance and if his balance is debit arrange with him Date and Time for payment b.Receiving Calls for supporting the call center, Such as: Giving the offers and give answers for the non suitable question e.g., (Payments levels and what is covered)-by using phoenix system. c.Send an E-mail for the new customer the offer and application for registration. d.Build the new application by using ORECAL System e.Calculate his invoice statement f.Issue the new medical card by using Scanner to scan photo and photo editor program to print the card g.Collecting money from the client and put as deposits to the finance and giving a receipt to the customer. h.Dealing with brokers for the international and local offers. By using currency calculation for international. Show less



MetLife Alico

• Egypt

• Underwriting Administrator

  • Feb 2008 - Mar 2009

  1.Building new polices using GMD system. 2.Typing new applications submitted by Agencies and make sure that all needed info is complete on application. 3.Typing the policy including policy specification schedule, riders, policy receipts, UND6, exclusion……etc. 4.Check the daily transmittal and ensure that contents comply with the sheet. 5.Follow up with the field force on requirements and delivery of the policies issued or under processing. 6.Premium clearance on the system including filing working sheet and transaction, also process the clearance reconciliation. 7.Register the receiving medicals from hospitals in special log and distribute it. 8.Calculate and order the accounting to pay the medical fees to hospitals. 9.Data entry using excel sheets and word documents, filing and packaging and handling in and out mails 10.Prepare monthly and quarterly reports and prepare the declined and postponed reports to be send to our Regional Head office. Show less



Care with love-Social organization

• Egypt

• Secretary and Customer Services

  • Jan 2007 - Feb 2008

  1.Receiving Phones from customers giving full answer about our organization and the main aim. 2.Enables people to stay at home to provide support for careers alongside the older healthcare. 3.Databases, including mailing and distribution lists. (List by the name of costumer and his main information and the one who provide. 4.Sending mails and writing reports to the manager.Using (outlook, word and Excel) 5.File, copy, and/or deliver or mail documents. 1.Receiving Phones from customers giving full answer about our organization and the main aim. 2.Enables people to stay at home to provide support for careers alongside the older healthcare. 3.Databases, including mailing and distribution lists. (List by the name of costumer and his main information and the one who provide. 4.Sending mails and writing reports to the manager.Using (outlook, word and Excel) 5.File, copy, and/or deliver or mail documents.