Experience

Computer Union Co.,Ltd.

• IT Services and IT Consulting
• 1 - 100 Employee

• Presales Specialist

  • Mar 2022 - Present



FUJIFILM Business Innovation Thailand

• Thailand
• Information Technology & Services
• 1 - 100 Employee

• Solutions Architect

  • Jul 2020 - Mar 2022



Absolute Solutions Co.,LTD

• Bangkok City, Thailand

• Business Development

  • Nov 2019 - Jul 2020

  - Meeting existing clients as well as mew potential clientsto find thier requirements. - Training personel and helping team members develop thier skills - Learning and training on company products for customer and team training. - Problem resolution process to support customers. - Able to create conceptual of products / services as request by customer or business's requirement for pre-sale support process. - System design skill with strong ability to collect business requirements. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• • Mar 2018 - Nov 2019

  - Clarify customer requirements; probe for understanding, use decision support tools and resources to resolve customer issues.- Control and analyze dispatch rate to meet the goal and create the action plan for weekly and monthly.- Learning and training for new knowledge or technology on Dell product Laptop and Workstation- Provide remote troubleshooting and fault nding if issues occur upon operating.

• • Jun 2016 - Mar 2018

  - Analyze problem with hardware and software of Dell product.- Participate in activities designed to improve customer satisfaction and business performance.- Handling inbound call and email.- Researching, diagnosing, troubleshooting and identifying solutions to resolve problem.- Advises/educates customers within procedural guidelines to ensure a complete.