Experience

GoHealth Insurance

• Insurance
• 1 - 100 Employee

• Senior Benefits Consultant

  • Mar 2021 - Present

  Work individually with Medicare eligible beneficiaries to assess health care needs and wants. Sort through all plan options in the members area to find the plan that best fits their needs. Enroll beneficiaries into their newly found plan, deep track of application statuses, and update member when plans have been approved. Work individually with Medicare eligible beneficiaries to assess health care needs and wants. Sort through all plan options in the members area to find the plan that best fits their needs. Enroll beneficiaries into their newly found plan, deep track of application statuses, and update member when plans have been approved.



SoFi

• Information Technology & Services

• Customer Loan Reviewer

  • Sep 2020 - Feb 2021

  Review personal and student loans, advise borrowers of what documentation is needed, build offers for borrowers, ensure all regulations are met. Review personal and student loans, advise borrowers of what documentation is needed, build offers for borrowers, ensure all regulations are met.



Via Benefits Insurance Services

• Escalations Specialist

  • Apr 2019 - Sep 2020

  Handle escalated accounts, review customer surveys, assist members with website issues. Provide excellent customer service, dive deep in researching account issues.

• Customer Service Representative

  • Jun 2018 - Apr 2019

  Provide exceptional customer service to participants in accessing retiree benefits. Review funding accounts, documentation, and assist with unitizing all benefits of the services provided.



Summit Home Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Community Liaison

  • Mar 2018 - May 2018

  Build Relationships with different health service administration. Create marketing plan for possibility of new accounts. Present the company in health fairs; show strengths and accomplishment of company. Build Relationships with different health service administration. Create marketing plan for possibility of new accounts. Present the company in health fairs; show strengths and accomplishment of company.



Dillard's Inc.

• United States
• Retail
• 700 & Above Employee

• Retail Sales Representative

  • Apr 2017 - Mar 2018

  Created a proactive working environment by keeping items organized and a clean working space. Drove and created sales in the women's shoe department. Presented myself in a professional manner, created a welcoming atmosphere, and built my clientele. Unboxed and organized new inventory to be displayed and sold. Created a proactive working environment by keeping items organized and a clean working space. Drove and created sales in the women's shoe department. Presented myself in a professional manner, created a welcoming atmosphere, and built my clientele. Unboxed and organized new inventory to be displayed and sold.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Retail Sales Associate

  • Aug 2014 - Aug 2016

  Build a long lasting professional relationship with customers, providing the best customer service and the best experience as possible. Maintain a clean and safe working environment, organize and file back stock. Suggest best products to fit customer needs. Build a long lasting professional relationship with customers, providing the best customer service and the best experience as possible. Maintain a clean and safe working environment, organize and file back stock. Suggest best products to fit customer needs.