Tristin Heald

Assistant Store Manager at Divers Direct
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Contact Information
Location
Fort Lauderdale, Florida, United States, US

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Store Manager
      • Oct 2021 - Present

      Creates social media posts to highlight products and inform patrons of new items to increase traffic and maintain 36% conversion rate Tracks sales staff training to help associates in reaching their sales goals while also ensuring our guests have a memorable experience, leading to positive customer feedback through reviews and feedback Refreshes retail displays to create a cohesive advertisement and promote add-ons increasing units per transaction to meet sales plan of 3.6 units/transaction daily Achieved top 3 producer by listening to each customers needs and achieving nearly $200,000 in sales this year thus far Show less

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Server
      • Mar 2021 - Mar 2022

      Demonstrates time management skills and ability to work under pressure while creating an excellent dining experience for the guest. Increases restaurant ratings through positive guest reviews and feedback. Demonstrates time management skills and ability to work under pressure while creating an excellent dining experience for the guest. Increases restaurant ratings through positive guest reviews and feedback.

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Lead Instructor
      • Apr 2021 - Jan 2022

      Creates tailored marine biology curriculum targeted for children ranging 4 to14 years old. Increased enrollment through excellent customer service skills at partnered hotel, resulting in the camp reaching full capacity enrollment. Implemented a conflict resolution system which resulted in efficient communication and positive engagement with the children. Creates tailored marine biology curriculum targeted for children ranging 4 to14 years old. Increased enrollment through excellent customer service skills at partnered hotel, resulting in the camp reaching full capacity enrollment. Implemented a conflict resolution system which resulted in efficient communication and positive engagement with the children.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Food Server
      • Aug 2018 - Mar 2021

      Quickly progressed from hostess to server through the ability to handle a heavy workload, while resolving difficult customer service scenarios in a fast-pace restaurant with grace and professionalism. Quickly progressed from hostess to server through the ability to handle a heavy workload, while resolving difficult customer service scenarios in a fast-pace restaurant with grace and professionalism.

    • United States
    • Civic and Social Organizations
    • Intern, Marketing Management
      • Jun 2019 - Aug 2019

      Created and executed marketing plan in order to promote the market to younger audience resulting in established social media presence and patron number increase. Created awareness by promoting the organizations’ products and services at Douglas County Fair resulting in increased community involvement. Created and executed marketing plan in order to promote the market to younger audience resulting in established social media presence and patron number increase. Created awareness by promoting the organizations’ products and services at Douglas County Fair resulting in increased community involvement.

    • United States
    • Libraries
    • 1 - 100 Employee
    • Circulation Assistant
      • Aug 2017 - Aug 2018

      Assisted in arranging books and shelf reading 500 books at a time to ensure consistency within the library Addressed patrons questions and checked in and out library materials Assisted in arranging books and shelf reading 500 books at a time to ensure consistency within the library Addressed patrons questions and checked in and out library materials

    • Manager
      • May 2014 - Aug 2018

      Managed and trained in new employees to ensure order within bakery, gift shop, and outdoor activities like the corn maze Worked outside completing many farm-related tasks such as weeding, pruning, and general upkeep of the orchard Managed and trained in new employees to ensure order within bakery, gift shop, and outdoor activities like the corn maze Worked outside completing many farm-related tasks such as weeding, pruning, and general upkeep of the orchard

Education

  • Nova Southeastern University
    2017 - 2020
  • Alexandria
    High School Diploma
    2013 - 2017

Community

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