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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Back-Up Head Teller/Member Services
      • Nov 2013 - Present

      Jackson, TN In this position I have responsibilities that include processing over 2,000 plus customer transactions and requests quickly and accurately on a monthly basis, accurately auditing ATM and cash vault daily which hold excess money for credit union operations, assisting with the daily opening and closing operations on teller row and helping resolve customer issues, and also, helping others co-workers with decisions regarding check holds for members.

    • United States
    • Banking
    • 1 - 100 Employee
    • Operations Supervisor
      • Oct 2012 - Nov 2013

      Jackson, TN While working for Fort Sill National Bank my responsibilities included effectively assisting team members with their selling techniques and implementing new policies and procedures for both seasoned and new employees, making edits and approving payroll for each pay period, helping with the process of interviewing and hiring employees, ordering money from the Federal Reserve on a weekly basis, and developing weekly schedules for employees and ensuring time of requested is processed.

    • Staff Accountant/Executve Assistant
      • 2010 - 2012

      Jackson, TN While obtaining my Masters Degree and working here I was responsible for performing a variety of administrative and financial-related tasks for this non-profit organization, working closely with human resources and payroll to allocate proper funds to all workgroups, tabulating data for reports of appropriation, expenditures and cost of maintenance and operations and analyzing special fund allocations and expenditures.

Education

  • Bethel University, College of Professional Studies
    Master of Business Administration (M.B.A.), Business Administration, Management and Operations
    2011 - 2012
  • Bethel University
    Bachelor’s Degree, Business Administration and Management, General
    2007 - 2010

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