Tristen Isaacs

Desktop Support Specialist at Consulting Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Jacksonville

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5.0

/5.0
/ Based on 2 ratings
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Ardy Isma

Tristen is very smart and intelligent on everything he does that revolve around IT. He’s a good person to work with and to reach out to especially when it comes to solving complexed problems.

Shlomo Miller

Proven trustworthy, was able to give Tristen assignments at remote locations requiring detailed analyst of data. An Tristen was not only able to receive said information but was able to accomplish tasks in record time with accuracy. Tristen was a reliable member of my team and I am honored to be able to recommend him.

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Credentials

  • IT Help Desk for Beginners
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • MTA: Security Fundamentals - Certified 2020
    Microsoft
    Nov, 2020
    - Nov, 2024
  • MTA: Windows Operating System Fundamentals - Certified 2020
    Microsoft
    Nov, 2020
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    Aug, 2020
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Aug, 2019
    - Nov, 2024
  • EC-Council Certified Ethical Hacker (CEH)
    LeaderQuest HQ
    Jul, 2019
    - Nov, 2024
  • EC-Council Certified Ethical Hacker (CEH)
    LeaderQuest HQ
    Jul, 2019
    - Nov, 2024
  • EC-Council Certified Ethical Hacker (CEH)
    LeaderQuest HQ
    Jul, 2019
    - Nov, 2024
  • ITIL Foundation
    LeaderQuest HQ
    May, 2019
    - Nov, 2024
  • ITIL Foundation
    LeaderQuest HQ
    May, 2019
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Aug, 2019
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Aug, 2020
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Desktop Support Specialist
      • Apr 2021 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Analyst
      • Jan 2021 - Present

  • IV Kings Investment Group
    • Jacksonville, Florida, United States
    • Chief Information Officer
      • Jun 2019 - Present

      This company was formed in July of 2019. IV King's Investment Group is a small real estate company that specialized in buying, renovating, and the selling of properties. This included residential as well as some smaller commercial properties. They were in need of IT personnel and asked me to come aboard the team to be the CIO of the company. My main role was to manage the cloud infrastructure, user accounts, and maintain training on social engineering principles. I also did financial assessments as it pertained to the servers and different technology infrastructures we were using. I was able to save the company $10,000+. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • 74D CBRN (Chemical Biological Radiological and Nuclear) Specialist
      • Jun 2015 - Nov 2018

      During my time in the army, I was a CBRN Specialist. This was a job that I liked and that I grew to love. My last unit was a dental unit and I was able to cross train with other professions such as; dental assistants, vet techs, dog handlers, supply, auditor, communication, .50cal gunner, and armor. I did my job so amazingly as a private coming in, my leadership made me in charge of some of the teams we had such as our transload team and our hazmat team. I will never change my experience in the military for anything. I have lifelong friends and I've gathered numerous countless skills. Some of the skills I gathered included IT Support, troubleshooting, and securing networks. Show less

    • CBRN Specialist/Safety Manager
      • Jun 2015 - Nov 2018

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Inside Sales Representative
      • Jan 2014 - Apr 2015

      Frankly, some people can do sales and some people can not. I happened to be one of those people that excelled at sales. My time with AT&T was an amazing opportunity for me. I was able to sharpen up on my technical skills as well. I was able to hold the position of top sales representative for 7 months in a row. Customer service, product knowledge, and technical skills were my forte. The retailer I worked for actually sent me to several stores to help train new employees on my tactics. My experience with the company gave me great confidence to enter into the United States Army. Show less

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Assistant Store Manager
      • Jun 2010 - Mar 2014

      Guess was my first job out of high school and I am so thankful for the opportunity it gave me. I didn't know much coming straight out of high school, but I knew how to work hard and about 5 months after being there, I was promoted to assistant manager. This was my first experience in the job force actually being able to lead a team. Little did I know the very skills I learned here at my first job would carry me throughout life and all other jobs and careers I had. Guess laid the foundation down for me in customer service, loss prevention, auditing, payroll, supply, and owning the customer experience. Being with this company I learned all of these skills and took this opportunity to become an even better employee within this company. This was the first company where I saw that I was being rewarded for working hard which only pushed me to work even harder. I constantly spoke with the General Manager about ideas in marketing and those were eventually pushed even further up. The company eventually paid for me to fly to the headquarters to see how some of the clothing was made. I will forever be thankful of the experiences and opportunities Guess has given to me. Show less

Education

  • Allen D. Nease High School
    High School/Secondary Diplomas and Certificates
    2006 - 2010
  • Florida State College at Jacksonville
    2010 -

Community

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