Experience

F8 Consulting

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager of Information Systems

  • Oct 2021 - Present

  • Responsible for managing a team of several network engineers and helpdesk specialists. • Manage IT needs of over 30 corporate clients ranging from 5 to 100 employees. • Manage corporate clients systems including Office 365, Google Workspace, Spam filtering services (Appriver), Cloud Backup services (Baracuda), Datto RMM and Autotask PSA, Active Directory and Group Policy, SharePoint and Google Workspace Cloud Storage • Responsible for design, setup, implementation and maintenance of… Show more • Responsible for managing a team of several network engineers and helpdesk specialists. • Manage IT needs of over 30 corporate clients ranging from 5 to 100 employees. • Manage corporate clients systems including Office 365, Google Workspace, Spam filtering services (Appriver), Cloud Backup services (Baracuda), Datto RMM and Autotask PSA, Active Directory and Group Policy, SharePoint and Google Workspace Cloud Storage • Responsible for design, setup, implementation and maintenance of all network and system upgrades including but not limited to: Physical to Cloud Migration, Cloud email (Office 365 and Google Workspace), New Server implementation (DC, FS, PS etc), Setup and configuration of firewalls, switches and WAP’s onto the network in separate VLAN environments. • Assisted with coworkers in need of technical help on other projects • Conducted regular network assessments and audits to identify potential vulnerabilities and implement remediation strategies. SKILLS: Windows Server – Networking – Office 365 – Google Workspace – VPN – Appriver Spam Filter – Baracuda Backup – SharePoint

• Network Engineer

  • May 2016 - Nov 2021

  • Assist and manage IT needs of over 25 corporate clients ranging from 5 to 100 employees. o Created and updated network diagrams for each of the clients. • Manage ticketing system and work with network engineers to confirm tickets and ensure regular updates to clients. • Perform monthly maintenance of Office workstations for all clients. • Facilitate completion of projects outside scope of company contracts through external vendors. • Perform research on new technology to add to… Show more • Assist and manage IT needs of over 25 corporate clients ranging from 5 to 100 employees. o Created and updated network diagrams for each of the clients. • Manage ticketing system and work with network engineers to confirm tickets and ensure regular updates to clients. • Perform monthly maintenance of Office workstations for all clients. • Facilitate completion of projects outside scope of company contracts through external vendors. • Perform research on new technology to add to our company and provide clients quicker resolution with less downtime. • Executed the following projects for various clients: o Windows 10 upgrades. o Workstation rollouts. o Server Installs. o Network Equipment Install. o Office-Wide software Install/Migration. o Email migration.

• Help Desk Specialist

  • May 2015 - Apr 2016

  • Worked within ticketing system to troubleshoot and resolve client requests. • Performed Windows and Mac workstation installs and upgrades. • Performed regular maintenance of Office workstations. • Assisted Network Engineers with various projects: o Server Installs. o Network Equipment Install. o Office-Wide software Install. o Email migration. • Liaised with vendors and clients for projects outside scope of company contracts. • Helped with research on new technology… Show more • Worked within ticketing system to troubleshoot and resolve client requests. • Performed Windows and Mac workstation installs and upgrades. • Performed regular maintenance of Office workstations. • Assisted Network Engineers with various projects: o Server Installs. o Network Equipment Install. o Office-Wide software Install. o Email migration. • Liaised with vendors and clients for projects outside scope of company contracts. • Helped with research on new technology to add to our company and provide clientele with quicker resolutions and less downtime.



Central Business Solutions Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Project Manager

  • Nov 2014 - Jan 2015

  • Facilitated meetings with client about size and scope of project. • Led and worked with team through the various stages of project. • Liaised between Technology Consultant and Client to achieve desired goal within an acceptable time frame.



Wavelength Innovations

• Technical Assistant

  • Jun 2014 - Nov 2014

  • Assisted Lead Technician with set-up and completion of on-site project. • Tasks includes running of network cables throughout building and crimping connections to patch panel in dedicated server room. • Performed installation of televisions, surround sound systems, and wireless access points.