Office Administrator

• Sep 2021 - Present

Accounting

• Jul 2017 - Sep 2021

• Monthly bank reconciliation• Manage and analyze monthly aging report • AR/AP• Collections• Manage and communicate daily bookings/sales report • Daily banking deposits• Run open order reports weekly • Facilitate new customer/ new vendor setup • Order entry• Code and process employee expense reports• Assist with new employee onboarding • Negotiate and schedule freight for domestic shipments• Manage damaged shipment claims • Facilitate inbound and outbound tracking• Inventory analysis and management

Sales Coordinator/ Office Manager

• Jun 2015 - Aug 2017

• Analyze product trends and communicate data to sales force• Work directly with accounts to submit and track preseason and in-season orders• Facilitated product line showings for accounts• Prepared and proposed orders for accounts• Track progress towards sales goals during each sales season • Manage the company’s CRM• Manage data input and analysis for Zoho Reporting System• Coordinate between marketing directors, sales managers, and their respective vendors at Black Diamond, Johnson Outdoor Group, Meridian Line, Bigtruck, Alpine Start Foods, Vasque Footwear, and Petzl.• Sample management and resource coordination with field reps• Social Media management• Conduct product clinics at REI stores in Colorado• Coordinate and support company sponsored events and trade shows• Kept daily tracking of orders • Completed 7 week backend coding course at Turing School

Business Development Manager

• Jan 2014 - Jun 2015

• Ambitiously pursued business opportunities to support the sustained growth of Optimus, Katadyn and AlpineAire Foods product lines. • Collaborated closely with regional sales rep groups. Communicated new leads for business opportunities weekly. Provided sales reps with materials as requested.• Built and maintained relationships with potential vendors through energetic and personable communication. • Key member of the rebranding team for Natural High and AlpineAire Foods. • Member of the sales and marketing team.• Developed procedure for processing and tracking new business opportunities.• Managed new vendor inquiries and transitioned to regional sales teams.• Processed and reviewed credit reports for new vendors to determine terms.• Managed all government bidding and provided quotes.• Represented Katadyn Group and Katadyn Foods at Outdoor Retailer (Summer 2014, Winter 2014 and 2015), Mid-States Trade Show (Fall 2014 and Winter 2015), and Midwest Mountaineering Expo (Spring 2014).• Organized event at Outdoor Retailer for product launch. (Summer 2014).• Conducted product clinics at Philmont Scout Ranch to over 400 seasonal employees. Included elements of product sale, use, maintenance and repair.• Reported directly to the President of Katadyn Group.

Process Manager

• Nov 2012 - Dec 2013

• In October 2012, Katadyn Group purchased TyRy Inc. Product lines included AlpineAire Foods, Natural High, Richmoor and Gourmet Reserves. • Provided onsite leadership to the transition of TyRy Inc. to Katadyn’s philosophy, methods and business culture.• Implemented Kaizen philosophy. • Trained employees in 5 S methodologies.• Reorganized the production floor to reflect Kaizen philosophy and eliminated excess waste. • Developed standard operating procedures for every employee work station to include receiving, blending, production line, labeling, pack out and shipping.• Provided leadership to a production team of 40 people.• Created a Kanban system to account for and track inventory levels of raw and finished goods.• Collaboratively planned production.• Key member of the rebranding team for Natural High and AlpineAire Foods.• Analyzed existing historicals on all products to determine core product line.• Reviewed weekly accounting reports to track accounts receivable and accounts payable.• Communicated daily progress directly to the Vice President of Operations. Provided written weekly updates on the state of the business to the President of Katadyn Group. • Represented Katadyn North America Foods at Outdoor Retailer (Winter 2013 and Summer 2013).• Conducted product clinics at Philmont Scout Ranch to over 400 seasonal employees. Included elements of product sale, use, maintenance and repair.

Customer Service

• Jun 2011 - Oct 2012

• Provided friendly and knowledgeable assistance to customers with questions, orders, returns, and exchanges. • Ensured timely response to both written and verbal requests. • Assisted in the warehouse. Picked, packed, and shipped orders. Ensured detailed customer specifications were met. • Repaired stoves and water filters. • Developed a process for testing and returning products to customers.• Reworked products as needed before shipment to customers.• Facilitated and tracked product recalls.• Facilitated product testing and analysis for current and future products.• Represented Katadyn Group at Outdoor Retailer (Summer 2011 and 2012).• Conducted product clinics at Philmont Scout Ranch to over 400 seasonal employees. Included elements of product sale, use, maintenance and repair.

Tooth of Time Traders Summer Store Manager

• May 2006 - Aug 2010

• Scheduled 50 clerks and 6 assistant managers. • Trained staff on day to day store operations and scheduled product knowledge clinics with vendors. • Developed training manuals, customer service seminars, and sales staff training. • Attended Outdoor Retailer, participated in product meetings with vendors and facilitated buying for the store. • Annual sales were $2,487,000 in 2005 and increased to $3,227,000 by 2008 • Scheduled 50 clerks and 6 assistant managers. • Trained staff on day to day store operations and scheduled product knowledge clinics with vendors. • Developed training manuals, customer service seminars, and sales staff training. • Attended Outdoor Retailer, participated in product meetings with vendors and facilitated buying for the store. • Annual sales were $2,487,000 in 2005 and increased to $3,227,000 by 2008