Test Lead

• May 2021 - Present

Automation Test Lead

• Dec 2019 - May 2021

• Lead the implementation of automation across the QA team• Implementing processes and standards to uphold quality and integrity of automation• Manage and define the work to be undertaken as part of the automation project• Liase with CTO and other stakeholders regarding progress of the automation project• Lead the training efforts of the QA team• Implement bespoke automated functions for wider team to use in automated tests• Mange knowledge base of automation knowledge• Engage with QA team to help refine automation processes to assist in efficiency of test automation• Setup and manage virtual environments to execute automation tests against• Collaborate with development team for assistance where required and to assist in implementing development standards to make systems easier to automate• Work with third-parties to collaborate, manage and measure work• Recruiting staff for automation testing roles – implementing a new recruitment process

Test Engineer

• May 2018 - Dec 2019

Working in part of the ASSA ABLOY Group (Traka), testing software integration with various key and asset management hardware products which are used throughout various industries and applications.Role description• Reviewing project specifications and working with R&D to understand the system requirements, including the system software architecture, design, internal and external interfaces, use cases, etc.• Generating and presenting test plans to validate the requirements and functionality as per the project specifications. • Developing test scenarios and generating detailed test procedures to properly and rigorously test the system requirements and functionality. • Executing tests and validating test results as detailed in the test procedures. • Identifying, analysing, and documenting any defects discovered during testing, including investigating/debugging code of systems involved• Working with the development teams to troubleshoot and resolve issues.• Generating test reports to document all test results. • Duties include defining and developing software test tools, automated test scripts and simulators as necessary.• Working with the training and documentation teams to handover knowledge of product functionality. • To take full responsibility for all of the testing of Traka products, ensuring effective problem solving and resolution actions are implemented effectively. • Liaise with all relevant departments. • To manage all processes associated with effective testing, ensuring that they are continuously monitored and that changes to improve quality and efficiency are identified and implemented.• Automation with TestComplete & JavaScript

Test Analyst (IT Delivery)

• Aug 2015 - May 2018

Role Purpose: Develop and apply test analysis, execution and related skills and techniques. The role requires an aptitude for formal, structured testing and includes, but not limited to, the following:• Analysis of functional and non-functional requirements for a given project and best approach to testing• Liaising with other project members (including business partners) and developers to ensure work is progressing to schedule and to clarify requirements• Advising product owners with regards to user acceptance testing or other testing related queries where required• Ensuring that products delivered are designed to specifications and business needs• Raising defects where necessary and ensure test evidence is supplied to the development team • Reporting test progress and product quality to respective partners • Provide test sign off documentation for senior management, IT executives and business partners. • Analysis of data, databases, services and work flows• Manual and automation testing (Selenium, C#)• Working in various methodologies, such as; agile, waterfall, DevOps• Working with both on-shore and off-shore third parties and third party systems• Working across various projects, systems and applications• Upskilling various resources, including third parties on systems and ways of working• Tracking defects raised to ensure they are resolved within specified times• Utilising various testing techniques to provide sufficient test coverage (e.g white/black box testing)• User Acceptance Testing• Undertaking test preparation and test execution

Team Leader (Student Recruitment - Temporary)

• Jun 2015 - Aug 2015

Role Purpose: Supervise and monitor a team of student advisors to ensure first class advice and guidance was being delivered to both new and existing students. This included being point of contact for any complex inquiries for the team and also ensuring calls and emails were monitored to ensure high standards were being maintained. The role also included, but was not limited to:• Training new staff on various in-house systems and programs • Ensuring staff were meeting KPI's • Managing staff working patterns and absence • Reacting to service levels adapting staff tasking appropriately• Ensuring Data Protection law was being abided within my team• Keeping the team updated with any changes to processes and proceduresNote: I vacated this temporary role early, as I was successful in another role within the company as a Test Analyst.

Student Advisor (Student Recruitment)

• May 2013 - May 2015

• Includes secondment testing IT products/systems for the buiness (User Acceptance Testing and Systems Integration Testing) • Advising students on study options at both undergraduate and postgraduate level• Keeping current with policies and procedures of the university and higher education knowledge• Liaising with other departments within the University to resolve issues• Project work across both product and IT fields• Training staff in new systems and procedures• Assisting in implementing change in business practises• Working with a variety of systems and databases to amend student records

UAT Tester (Secondment)

• Oct 2014 - Apr 2015

Health Advisor

• Sep 2012 - May 2013

• Being responsible for ensuring patients receive the correct level of health care• Listening to patients to asses key information• Providing excellent customer service, by showing understanding and compassion in times of need• Dealing with sensitive information under data protection laws• Dealing with vulnerable adults and children (Certified Jan. 2013), to safeguard concerns when necessary • Being responsible for ensuring patients receive the correct level of health care• Listening to patients to asses key information• Providing excellent customer service, by showing understanding and compassion in times of need• Dealing with sensitive information under data protection laws• Dealing with vulnerable adults and children (Certified Jan. 2013), to safeguard concerns when necessary

Infantry Soldier (Reservist)

• May 2010 - Apr 2013

• Motivating a team to achieve a common goal• Being able to react to change• Making decisions under pressure• Working in a highly professional environment• Being able to work together as a team or alone to a high standard • Motivating a team to achieve a common goal• Being able to react to change• Making decisions under pressure• Working in a highly professional environment• Being able to work together as a team or alone to a high standard

Customer Service Assistant (Full-Time)

• Mar 2008 - Aug 2012

Stock Controller (Part-Time)

• Sep 2006 - Mar 2008