Trainee Teacher of Geograph

• Sep 2020 - Present

PGCE school training placement

Senior Air Product Trading Executive

• Jul 2018 - Sep 2020

Account managing a portfolio of airlines: Building, managing and developing relationships to negotiate contracts & hit override targets for the growth of the UK market.Development of internal staff training programmes to train and coach product knowledge and sales techniques in order to increase sales across 50+ UK stores. Carried out at small store level as well as larger regional and national scales. A focus on external marketing & product negotiation to achieve goals. A fast paced role across a large team of multi-talented colleagues which keeps every day different & new challenges to face.

Branch Manager

• Jan 2016 - Jul 2018

Having the opportunity to manage in both Melbourne & London has given me the fantastic chance to experience how the business varies across the world with a few different & brilliant teams.Drive and manage the team through motivation and sales training/coaching to grow the store budget. Monthly/weekly/daily incentives, 1-2-1's & feedback to monitor goals and provide growth & development.Continual inspiration and creativity to provide a positive work environment - including product and customer experience training for staff.Recruitment of new employees from application through to interview stages to fit within and grow the existing team.Providing outstanding customer experience in order to reach personal and store targets.

Assistant Branch Manager

• Aug 2014 - Jan 2016

Travel Expert

• Sep 2012 - Aug 2014

A focus on round the world travel to provide air or land product that suits each clients needs. With a focus on hitting monthly targets, progressing through the tier levels in my first 12 months to progress to one of top sellers in the London region.Listening to clients needs and delivering the trip of a lifetime is integral to building a repeat customer portfolio and maximising on profit making potential.Networking within the industry to build up contacts and attend various events and familiarisation trips in order to visit, understand and appreciate different countries and product.