Experience

ACM - Academy of Contemporary Music

• United Kingdom
• Higher Education
• 100 - 200 Employee

• • Dec 2022 - Present

  As an IT support specialist with experience working on various projects, I have recently taken on the role of IT Project Manager and ClickUp Manager. In this capacity, I have successfully led cross-functional teams in delivering high-value projects on time and within budget. By leveraging my expertise in IT support and project management, I have been able to streamline processes, improve collaboration, and boost productivity.One of my notable accomplishments as a ClickUp Manager was creating business-critical systems within the platform, which significantly improved the efficiency of business operations. Drawing on my experience in IT support, I was able to identify key pain points and design workflows that met the specific needs of the organization.As an IT Project Manager, I have successfully managed several projects, including the rollout of laptops to students in a high-profile educational institution. Overall, my experience in IT support and project management has equipped me with the skills and knowledge needed to drive business transformation through effective project management and technology solutions. Show less

• • Nov 2019 - Present

  As an IT Support Specialist, I have developed a broad range of technical skills and abilities through both on-the-job experience and self-study. I have studied for and gained knowledge in CompTIA A+, Network+, ITIL, and Ethical Hacking.In my role, I have acted as the main support agent, managing requests from our Helpdesk and providing support to staff, students, and engineers at Metropolis Studios. I am proficient in using a wide variety of software, including software distribution via tools such as Jamf. I have also managed and maintained networks, and am comfortable working with PC's, Macs, Linux systems, iOS and Android devices.During times when the manager was absent, I have even managed the IT department, demonstrating my ability to work independently and take on leadership responsibilities.Overall, I am a highly skilled and experienced IT Support Specialist, with a strong track record of providing excellent technical support and leadership to my colleagues and clients. My self-study and hands-on experience have given me a solid foundation in IT support, and I am committed to continuous learning and professional development. Show less

• • Nov 2018 - Nov 2019

  As an interim Registry Officer, I utilised my skills from my previous role as a coordinator to efficiently manage aspects of data management. My main responsibilities included maintaining and updating accurate student records and ensuring compliance with official institutes such as HESA. Additionally, I was responsible for providing timely and accurate information to academic departments and other internal stakeholders, while also assisting with student enrolment and academic progress monitoring. Despite the challenging nature of the role. Show less

• • Jan 2015 - Nov 2018

  As a Higher Education Coordinator, I played a critical role in the success of our programs by ensuring that students received the support they needed to thrive in their studies. This was a combined teaching and coordination role that required me to be organised, efficient, and adaptable.One of my key responsibilities was marking student work and providing feedback to help them improve their performance. This involved closely following the curriculum set by Wolverhampton University, our partner institution, to ensure that our students were meeting the required academic standards.Another important aspect of my role was supporting student retention. I worked closely with students who were struggling with their studies, offering them guidance and resources to help them stay on track. This involved monitoring student progress and identifying areas where additional support was needed, whether that be through one-on-one meetings or group study sessions.In addition to supporting students, I also managed a team of tutors and worked closely with them to ensure that they were delivering high-quality lessons that met the needs of our students. This involved monitoring their lesson plans, providing feedback and support, and managing any issues that arose.Overall, my role as a Higher Education Coordinator was a dynamic and challenging one that required a wide range of skills and knowledge. I am proud to have been part of a team that was dedicated to helping our students succeed, and I believe that my experience in this role has prepared me well for future challenges in the education sector. Show less



2nd Side Made

• Drummer

  • Mar 2009 - Present

  I'm also a drummer in a rock/alternative/grunge band called '2nd side made'. We'll be playing a gig near you soon, so come check us out! Exciting news: I was endorsed by Slovenian company 'Bone Custom Drums'. My kit includes a Roland Drumpad, Bone Custom Drums Hybrid kit in Maple/Mahogany 'Blue Ocean Mist' finish, Zildjian cymbals, and Gibraltar hardware. I have a degree in music performance from the Academy of Music and Sound, where I studied with renowned tutors such as Neil Bullock, Jason Bowld, and Ash Sheehan. Through these experiences, I have honed my skills and gained a deep understanding of music theory, rhythm, and composition. In addition to playing in my band, I've had the opportunity to engineer masterclasses for a variety of talented artists, including Nathan Curran and Oli Savill of Basement Jaxx, Thomas Leeb, David Guest, Neil Bullock, and legendary Scorpions guitarist Uli Jon Roth. I'm passionate about music and am always looking for new opportunities to collaborate and create. Let's connect and see where our mutual love of music can take us! Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Music Producer, Studio Engineer, Audio Mixer

  • Jan 2011 - Feb 2018

  Pro Tools Certified user with years of in depth use, experience and work. Working with live audio and in a studio. Currently using two studios, the first is setup for live audio recording, the second studio in a different treated environment is setup for Sound Mixing. Other aspects are - Studio engineering, controlling outboard, FX, Mic placement and control. - Recording guitar, adaptable workflow with the use of an Avid Eleven Rack guitar modeller. - Mixing Engineer using a separate studio with nearfield and farfield monitoring for optimum mixing. - Professional equipment microphones, outboard, Apple computer. Show less



ACADEMY OF MUSIC & SOUND (BIRMINGHAM) LTD

• United Kingdom
• Education Administration Programs

• • Aug 2012 - Jan 2016

  As an Avid Pro Tools certified Lecturer in Music Technology, I have a deep passion for sharing my knowledge and experience with students. I cover a range of areas within the field, including DAW use, studio techniques, engineering skills, and live sound. My expertise in these areas enables me to provide students with a comprehensive understanding of music technology and its applications.Throughout my career, I have worked with some of the industry's top professionals, including renowned sound engineers and producers. This has given me a unique perspective on the field, which I am able to impart to my students. As a result, they are able to gain valuable insights into the latest trends and techniques in the industry.In addition to my expertise in Avid Pro Tools, I also have experience working with other popular DAWs, including Logic Pro and Ableton Live. This versatility allows me to provide students with a well-rounded education, tailored to their specific needs and interests.Whether it's in the classroom or in a studio setting, I am committed to providing students with a dynamic and engaging learning experience. Through a combination of lectures, demonstrations, and hands-on practice, I help students develop the skills and knowledge needed to succeed in the music technology field. Show less

• • Apr 2009 - Nov 2013

  As a facilities technician, I provide a wide range of support to ensure the smooth operation of our facilities. My duties include studio/rehearsal setup and clear down, light rigging and stage setup, and maintenance and repair of building and equipment. I have developed basic carpentry skills to help with repairs and modifications to our facilities.In addition to my technical support work, I also assist with filmography of bands and editing of videos for student review. These tasks allow me to showcase my creative side and contribute to the development of our students' skills and knowledge.Overall, I take pride in providing high-quality support and ensuring that our facilities are in top condition for students and staff alike. Show less



Freelance (Self employed)

• Human Resources Services
• 100 - 200 Employee

• Photo & Video Editor

  • Jun 2013 - Feb 2015

  Video editing working with projects. Areas include - Social media profile videos - Broadcast safe colour correction - Editing videos - Filming, use of green screen, backdrops, microphones Video editing working with projects. Areas include - Social media profile videos - Broadcast safe colour correction - Editing videos - Filming, use of green screen, backdrops, microphones