Trista Hood
Office Assistant at Etowah Insurance Group, Inc.- Claim this Profile
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Bio
Credentials
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Basic Life Support
-Feb, 2013- Sep, 2024
Experience
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Etowah Insurance Group, Inc.
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United States
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Insurance
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1 - 100 Employee
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Office Assistant
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May 2014 - Present
Send and receive faxes; Answer phone calls; Receive and process payments; Create client profiles; Send and receive faxes; Answer phone calls; Receive and process payments; Create client profiles;
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Heaven Scent Cupcakes
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United States
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Food and Beverage Manufacturing
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Customer Service
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May 2012 - May 2014
Decorate specialty cupcakes; Assist with custom cupcake orders; Greeted customers entering the store; Opened and/or closed cash register, and managed cash box; Answered an average of 10 calls per day by addressing customer inquiries, taking orders, solving problems, and providing product information; Earned management trust by serving as key holder, responsibly opening and closing store; Routinely answered customer questions regarding merchandise and pricing; Organized store merchandise racks by size, style and color to promote visually appealing environment
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Carmike Cinemas
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United States
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Entertainment Providers
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400 - 500 Employee
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Staff Leader/Cashier
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May 2010 - May 2012
Answered an average of 15 calls per day by addressing customer inquiries, solving problems, and providing new product information. Conducted base level interviews to determine if candidates were qualified for employment. Opened and closed company safe; Opened and closed employee cash registers. Earned management trust by serving as key holder, responsibly opening and closing store. Investigated and resolved customer inquiries and complaints in a timely manner. Served as the main liaison between customers, management. Built long-term customer relationships and advised customers on purchases and promotions. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
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Education
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2005 - 2009
Woodland High School
High School Diploma, Early Childhood Education and Teaching
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