Experience

Raytheon Technologies

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Logistics Specialist

  • May 2021 - Present



Micross Components

• United States
• Semiconductor Manufacturing
• 200 - 300 Employee

• Administrative Assistant

  • Dec 2019 - May 2021

  ● Evaluate purchase orders and packing slips to ensure accuracy of shipments to Department of Defense contractors and commercial clients● Generate Certificates of Compliance and Quality Assurance Certificates verifying correct quantities, date codes, lot numbers and part numbers for approximately 500 shipments per month● Create commercial invoices for non-domestic shipments that are compliant with international shipping standards for clients in North America, Europe and Asia● Complete and assemble documentation packets for shipping, utilizing software that ensures clients’ ITAR compliance as well as ensuring traceability for both Micross and the end client.● Primary phone, e-mail and in-person contact for clients and visitors to office● Collect and enter data from process specification reports detailing each step undergone in testing and preparation of devices as they move through production.● Generate, maintain and organize files for each client and job on the production floor and maintain records of past shipments for usage in compliance audits.● Perform other duties as assigned.



Sierra Army Depot

• Armed Forces
• 1 - 100 Employee

• Supervisory Program Specialist

  • Sep 2019 - Oct 2019

  ●Worked in ratio 50% of the time to provide breaks for assigned staff, modeling appropriate behavior and providing program oversight and accountability during all hours of program operation.●Assisted director with requests for recruitments utilizing Army CYS Standard Position descriptions. ●Supervised and evaluated employees based on established performance standards as required.● Prepared work schedules to meet ratio and group size requirements●Tracked child enrollments to ensure maximum occupancy rate using prescribed head count sheets● Ensured children were appropriately supervised at all times.● Worked with trainer and supervisor to plan, coordinate and implement activities and special events that met the physical, social, emotional and cognitive needs of children.



Towson University

• United States
• Higher Education
• 700 & Above Employee

• Financial Aid Advisor

  • Oct 2017 - Jun 2019

  ●Provided customer support by counseling students and families to mitigate aid related concerns via phone, electronic mail, and in-office appointments●Processed federal financial aid applications for approximately 6,000 students per year●Administered federal loans, grants and scholarships based on student enrollment and need ●Used office automation software to retrieve, update and store electronic data and prepare documents●Utilized PeopleSoft and other office automation software to prepare reports to identify and mitigate potential student account issues● Coordinated with Payroll and Career Center to facilitate the university’s Federal Work Study program● Managed and distributed mail to multiple individuals across campus in regard to the university’s federal work study program● Collaborated with a board of several individuals from different departments to create andimplement the university’s financial literacy initiative



Kingdom Photo Booth LLC

• Customer Service Specialist; Logistics Coordinator; Aftermarket Sales

  • Jul 2012 - Oct 2017

  ● Provided customer service via phone and electronic mail; providing general and in-depth technical support and software usage instruction. ● Maintained and organized warehouse production and shipping to approximately 1,200 clients in all 50 states and 14 countries.● Performed pre-shipment quality checks for every shipment before packaging, ensuring products operated correctly, met customer specifications, and were inclusive of all items listed on the purchase order.● Ensured DOT compliance of both drivers and fleet vehicles for interstate and intrastate travel● Maintained and filed both electronic and hard-copy profiles for each individual client● Kept inventory of various materials and office supplies; anticipating the need for and placingorders when necessary● Prepared reports to consolidate and present relevant information● Completed online research projects, often requiring summarization and data entry● Proofread and edited electronic mail communications to be sent to a world-wide client base● Maintained the calendar for projected ship dates of product, DOT renewal dates and inspections and events and meetings for the company president and other employees