Server Supervisor

• Sep 2020 - Present

• Oversees all staff activities• Manages bar inventory• Manages accurate guest reservation logs• Conducts regular inspections to maintain the restaurant health and safety regulations standards• Drives restaurant sales revenue growth alongside the General Manager

Server

• Aug 2020 - Present

Server Assistant

• Feb 2020 - Aug 2020

• Provided assistance to servers and acted as a floater to fill in necessary designations such as hostess, barista, bartender, and busser

Supervisor / Manager-in-Training

• Sep 2020 - Dec 2020

• Managed team members to ensure that performance is beyond expectations • Led the team members as the General Manager of our hotel project • Managed the social media account of the Local Café and Restaurant • Managed team members to ensure that performance is beyond expectations • Led the team members as the General Manager of our hotel project • Managed the social media account of the Local Café and Restaurant

Customer Service Specialist – Teller, Associate – Supervisory Level

• Jul 2018 - Jan 2020

• Increased bancassurance investment sales by Php 5 Million• Trained for Branch Service Officer (Junior Assistant Manager)

Customer Service Specialist - Teller, Rank V

• Jul 2017 - Jun 2018

• Increased the number of over-the-counter transactions by 30% per day• Gold member clients’ most preferred and trusted teller

Customer Service Specialist - Teller Rank IV

• Dec 2014 - Jun 2017

Job Summary• Responsible for daily servicing of monetary deposit requirements of all bank customers. This shall include processing of payment, receipts, deposits, withdrawals, encashments, and other financial transactions• Ensures prompt and efficient service delivery in compliance with service standards of the Bank

Sales Coordinator

• Apr 2014 - Oct 2014

Web Chat Sales agent under Globe Telecom • Received Inbound chats from prospective customers on website • Worked with the customer in trying to find whether they would benefit from purchasing a phone and becoming a customer Web Chat Sales agent under Globe Telecom • Received Inbound chats from prospective customers on website • Worked with the customer in trying to find whether they would benefit from purchasing a phone and becoming a customer

Server Assistant

• Jun 2013 - Dec 2013

AAA Five-Diamond and Forbes Five-Star luxury resort • Assist the restaurant servers in shaping the guests’ dining experience and in delivering food to guest tables and ensuring timely service AAA Five-Diamond and Forbes Five-Star luxury resort • Assist the restaurant servers in shaping the guests’ dining experience and in delivering food to guest tables and ensuring timely service

Server

• Apr 2012 - Oct 2012

Server/Food Runner, Slammin Sammy’s and Sam Snead’s at the Golf Club, Internship Banquet Server, PGA Tour AAA Five-Diamond and Forbes Four-Star luxury resort • Responsible for staking guests’ orders and presenting food and beverage items • Responsible for replenishing the buffet spread during PGA Tour 2012 Server/Food Runner, Slammin Sammy’s and Sam Snead’s at the Golf Club, Internship Banquet Server, PGA Tour AAA Five-Diamond and Forbes Four-Star luxury resort • Responsible for staking guests’ orders and presenting food and beverage items • Responsible for replenishing the buffet spread during PGA Tour 2012

Barista

• Jan 2012 - Mar 2012

Barista | Hostess • Responsible primarily for making both alcoholic and non-alcoholic beverage orders • Greet and escort guests to the dining and bar areas • Handle phone calls and take reservation Barista | Hostess • Responsible primarily for making both alcoholic and non-alcoholic beverage orders • Greet and escort guests to the dining and bar areas • Handle phone calls and take reservation