Senior Account Manager

• Dec 2014 - Present

Sedona Staffing Services Open Career Opportunities: www.careerpros.com Apply Today! Sedona Staffing Services Helps Companies Succeed and People Achieve! We do this by: • Being honest, ethical and professional • Giving back to the communities • Providing the best technology for our people • Customizing solutions for our clients’ needs • Providing extreme customer service • Having the “ What Ever it Takes” Attitude Office Locations: - Dubuque, IA 563.556.3040 - Cedar Falls, IA 319.268.9204 - Cedar Rapids, IA 319.826.1954 - Dyersville, IA 563.875.7030 - Independence, IA 319.332.1070 - Manchester, IA 563.927.2585 - Monticello, IA 319.465.3653 - Platteville, WI 608.348.6300 - Peosta, IA 563.845.0553 - Monroe, WI 608.325.5100 Follow Sedona Staffing Services on: Twitter: @staffingsedona Facebook: https://www.facebook.com/SedonaJobs Show less

Activity Coordinator/ Volunteer Coordinator

• Apr 2011 - Sep 2014

Customer Service Representative

• Dec 1999 - Jun 2008

Efficiently and effectively handle incoming telephone calls from credit union members, with the ability to follow CUNA Mutual’s sales process to assess and identify insurance needs for credit union members. Specific focus on needs base selling practices. Provide technical sales insight and explain complex insurance product information to consumers. Use problem solving skills to identify problems or situations and recommendations for resolution. Track member inquiries and follow-up timely to credit union member requests for information. This may include the creation of product quotes and applications. Provide product information, product coverage, and premium quotes with a high degree of accuracy. Assist with other projects or other assignments as needed. Show less