Trisha Allicock
Front Desk Team Lead at Performance Auto Group- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Coaching and Developing Employees
LinkedInJul, 2021- Nov, 2024 -
Emerging Leader Foundations
LinkedInJul, 2021- Nov, 2024 -
Leadership Foundations
LinkedInJul, 2021- Nov, 2024 -
Leadership Foundations: Leadership Styles and Models
LinkedInJul, 2021- Nov, 2024 -
Leading Yourself (2017)
LinkedInJul, 2021- Nov, 2024 -
Lessons in Enlightened Leadership
LinkedInJul, 2021- Nov, 2024 -
Transitioning from Manager to Leader
LinkedInJul, 2021- Nov, 2024
Experience
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Performance Auto Group
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Canada
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Front Desk Team Lead
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Oct 2018 - Present
• Oversee day-to-day operation.• Monitor team performance.• Discover training needs and provide coaching.• Listen to team members’ feedback and resolve any issues or conflicts.• Create an inspiring team environment with an open communication culture.• Set clear team goals.• Handling of schedule and finding coverage. • Oversee day-to-day operation.• Monitor team performance.• Discover training needs and provide coaching.• Listen to team members’ feedback and resolve any issues or conflicts.• Create an inspiring team environment with an open communication culture.• Set clear team goals.• Handling of schedule and finding coverage.
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Mazda Canada Inc
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Canada
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Jr. Finance Manager
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Feb 2016 - Oct 2018
• Providing and interpreting financial information to bank lenders on prime and non-prime deals.• Developing strategies and plans to the customer for a long-term financial goal.• Prepared and delivered credit agreements to customers.• Informed customers in regards to warranties and life insurances to better assist them to protect their asset.
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Customer Retention Specialist
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Sep 2015 - Feb 2016
• Promote sales growth by providing excellent customer service and creating longstanding relationships with customers in-person and over the phone.• Work closely with the sales management team and all other sales professionals to retain targeted accounts and stream of business through Auto Alert.• Making and receiving phone calls to existing customers and setting appointments.
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Financial Services Assistant
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Apr 2014 - Sep 2015
• Presented customers credit agreements upon delivery.• Worked with Ebiz, Emate, Dealers Lounge, Dealertrack, C/T Wizard and NNANET programs.• Licensed new and pre-owned vehicles and created dealer trade checks.
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P/T RECEPTION
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Aug 2013 - Apr 2014
• Performed receptionist duties answering phone calls and greeting customers.• Stocked IN and OUT inventory cars including dealer trades.• Calculated preparation costs on factory invoices for new inventory vehicles.• Licensed new and pre-owned vehicles and created dealer trade checks. • Performed receptionist duties answering phone calls and greeting customers.• Stocked IN and OUT inventory cars including dealer trades.• Calculated preparation costs on factory invoices for new inventory vehicles.• Licensed new and pre-owned vehicles and created dealer trade checks.
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Education
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Georgian College
Automotive Certification Course -
SENECA COLLEGE
Marketing -
ST. THOMAS AQUINAS SECONDARY SCHOOL
High School