Trisha Allicock

Front Desk Team Lead at Performance Auto Group
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Contact Information
us****@****om
(386) 825-5501
Location
Brampton, Ontario, Canada, CA
Languages
  • English -

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Credentials

  • Coaching and Developing Employees
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Emerging Leader Foundations
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Leadership Foundations
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Leadership Foundations: Leadership Styles and Models
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Leading Yourself (2017)
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Lessons in Enlightened Leadership
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Transitioning from Manager to Leader
    LinkedIn
    Jul, 2021
    - Nov, 2024

Experience

    • Canada
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Front Desk Team Lead
      • Oct 2018 - Present

      • Oversee day-to-day operation.• Monitor team performance.• Discover training needs and provide coaching.• Listen to team members’ feedback and resolve any issues or conflicts.• Create an inspiring team environment with an open communication culture.• Set clear team goals.• Handling of schedule and finding coverage. • Oversee day-to-day operation.• Monitor team performance.• Discover training needs and provide coaching.• Listen to team members’ feedback and resolve any issues or conflicts.• Create an inspiring team environment with an open communication culture.• Set clear team goals.• Handling of schedule and finding coverage.

    • Canada
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Jr. Finance Manager
      • Feb 2016 - Oct 2018

      • Providing and interpreting financial information to bank lenders on prime and non-prime deals.• Developing strategies and plans to the customer for a long-term financial goal.• Prepared and delivered credit agreements to customers.• Informed customers in regards to warranties and life insurances to better assist them to protect their asset.

    • Customer Retention Specialist
      • Sep 2015 - Feb 2016

      • Promote sales growth by providing excellent customer service and creating longstanding relationships with customers in-person and over the phone.• Work closely with the sales management team and all other sales professionals to retain targeted accounts and stream of business through Auto Alert.• Making and receiving phone calls to existing customers and setting appointments.

    • Financial Services Assistant
      • Apr 2014 - Sep 2015

      • Presented customers credit agreements upon delivery.• Worked with Ebiz, Emate, Dealers Lounge, Dealertrack, C/T Wizard and NNANET programs.• Licensed new and pre-owned vehicles and created dealer trade checks.

    • P/T RECEPTION
      • Aug 2013 - Apr 2014

      • Performed receptionist duties answering phone calls and greeting customers.• Stocked IN and OUT inventory cars including dealer trades.• Calculated preparation costs on factory invoices for new inventory vehicles.• Licensed new and pre-owned vehicles and created dealer trade checks. • Performed receptionist duties answering phone calls and greeting customers.• Stocked IN and OUT inventory cars including dealer trades.• Calculated preparation costs on factory invoices for new inventory vehicles.• Licensed new and pre-owned vehicles and created dealer trade checks.

Education

  • Georgian College
    Automotive Certification Course
    2015 - 2015
  • SENECA COLLEGE
    Marketing
    2013 - 2014
  • ST. THOMAS AQUINAS SECONDARY SCHOOL
    High School
    1999 - 2003

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