Experience

Square-1 Engineering

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Director, Delivery & Operations

  • Jun 2021 - Present

• Operations Manager

  • Jan 2019 - Jun 2021

  Lead and perform all activities related to company operations and programs with primary concern for customer project deployment, recruitment, client and consultant customer service and internal initiative/program development and implementation. Responsible for staff development and supervision of assigned staff and facilities.

• Sr Project Manager

  • Jul 2018 - Dec 2018



DeviceAlliance

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Chair, Membership Committee

  • Jan 2019 - Present

  DeviceAlliance is the only non-profit professional association focused exclusively on promoting the vitality of southern California’s medical device community. We are committed to building lasting relationships, sharing information, and gaining insight into the key issues and opportunities within the medical device industry. For more information please visit us at www.devicealliance.org. DeviceAlliance is the only non-profit professional association focused exclusively on promoting the vitality of southern California’s medical device community. We are committed to building lasting relationships, sharing information, and gaining insight into the key issues and opportunities within the medical device industry. For more information please visit us at www.devicealliance.org.



alliantgroup

• United States
• Business Consulting and Services
• 700 & Above Employee

• Executive Associate

  • Dec 2016 - Jun 2018

  alliantgroup, LP is the nation's leading tax specialty services provider, working with CPA firms and their clients to ensure companies receive the full benefit of federal and state tax incentives aimed at creating jobs and spurring American innovation. alliantgroup has helped more than 20,000 businesses claim over $5 billion in tax incentives. alliantgroup, LP is the nation's leading tax specialty services provider, working with CPA firms and their clients to ensure companies receive the full benefit of federal and state tax incentives aimed at creating jobs and spurring American innovation. alliantgroup has helped more than 20,000 businesses claim over $5 billion in tax incentives.



Aerotek Engineering

• Account Manager

  • Aug 2014 - Dec 2016

  Responsible for all steps of the sales process including: prospecting and pipeline development, engaging and initiating contact with potential customers, identifying needs and selling appropriate services, contract negotiations and closing the deal, turning target accounts into long-term business relationships. Consultative selling to C-Level Executives and Human Resources of new and existing clients. Make suggestions to allow for greater productivity and reduced costs, by explaining labor market trends and recommending effective hiring strategies. Perform successful and cost-effective contract negotiations and develop strategic alliances with Aerospace and Defense, Manufacturing, Medical Device and Electronics companies. Identify opportunities for new business through internet research, attending networking events and referrals from current clients. Make initial contact with target accounts via cold call and set introduction meeting to sell appropriate services based on customers’ needs. I also directly manage, mentor and train a team of Technical Recruiters on a daily basis. Responsible for Recruiter’s overall production and motivation by teaching the essential skills required to outperform the competition. Assign each Recruiter goals and expected business results and hold them accountable to hitting activity numbers, while continuing to build loyalty. Show less

• Technical Recruiter

  • May 2013 - Aug 2014

  Responsibilities encompass the overall recruitment of technical personnel, from initial screening of candidates to final confirmation of hire, for placement into various Aerospace and Defense, Medical Device, Manufacturing and Electronics companies. Strong emphasis on customer service and relationship building with contractors and clients in the Southern California area.Develop daily recruiting strategies based on priority of open requisitions.Source candidates from networking events, referrals, job fairs, online job boards or Aerotek’s internal database. Conduct phone and in-person interviews with prospective candidates to match client’s technical specifications.Negotiate wage rates and other terms and conditions of employment with candidates, and gain commitment for current and future job requirements.Attend networking events and career fairs to gain contractor referrals and client leads.Manage and maintain relationships with contractors, assess and investigate contractor related issues, and administer performance counseling, coaching, and disciplinary measures when necessary. Show less



Enterprise Holdings

• Orange County/Inland Empire

• Account Executive/Branch Manager

  • Oct 2005 - Apr 2013

  Account Executive (Nov 11– Apr 13) Generate sales of company services through territory development, cold calling, marketing, relationship development and account management, with responsibility for meeting company performance targets. Liaise with clients to ascertain requirements, recommend appropriate services, deliver presentations, close sales and provide exemplary customer service. Coordinate service delivery, and communicate with senior management regarding ongoing sales operations and goal definition.  Received Iron Man Award 6 out of 6 quarters.  Succeeded in maintaining 100% Customer Satisfaction Index.  Consistently top 2 in branch in sales. Branch Manager (2005-2011) Directed operations for entire branch, including hiring, training, and supervision of (10) employees, customer service, marketing, human resources, financial management, and sales. Held responsibility for meeting and exceeding performance targets, adhering to company policies and procedures, and maintaining optimal levels of customer service and satisfaction. Delivered training to new and existing employees in all aspects of branch operations, sales, and customer service. Analyzed key business / sales metrics and results to identify branch performance trends and opportunities, and prepared budgets and solutions to maximize profitability. Maintained comprehensive knowledge of retail products and services to provide thorough training, and maximize levels of sales and customer service.  Increased revenue by increasing the sales expectation in the office.  Developed employees for the next step in their careers.  Instrumental in growing revenue days.  Consistently maintained above corporate average numbers in customer service index, monthly income, sales of collision damage waiver, employee retention and bad debt numbers.  Received multiple awards and commendations for superior performance in customer service and sales. Show less