Experience

Cazarin Interactive

• United States
• Advertising Services
• 1 - 100 Employee

• Director Of Operations

  • Dec 2019 - Present

  Overseeing all operations within the company. Working with fellow directors to improve efficiencies and grow functionality. Continuing to improve employee morale and all client relations. Enhancing capital by implementing sales as well as re-engaging dormant clients. ● Oversaw financial management activities, including budget management, accounting and payroll. Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.● Project management and marketing coordinator for multiple clients across various industries, creating and fostering cross functional collaborative team development. ● Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team and client objectives. ● Mitigated risk by ensuring regulatory compliance for representative licensing and contracting protocol.● Fostered strong relationships with customers and suppliers by reducing redundancies and optimizing communication.● Assisted in refining procedures, defining best practices and correcting reported audit issues. Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.● Assessed upcoming projects to forecast projected resource requirements.● Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.● Managed profit and loss by following cash control procedures, managing labor and reviewing financial reports.● Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.● Planning procurement and execution of various projects including Branding & Identity, Building Web Sites, Marketing Campaigns and SEO/SEM best practices, Email, Social Media, Analyzing Metrics, Print Design and Sales Driven results.● Marketing Automation Certified with SharpSpring. Show less

• Marketing Coordinator & Office Manager

  • Apr 2019 - Dec 2019

  Working directly with project managers, sales managers, and the president of the company on a daily basis to manage the office efficiently. Manage specific projects/campaigns for the president. Create and implement new channels of business to expand the Cazarin brand. Communicate will all customers; current and prospects, to ensure excellent customer satisfaction. Event planning monthly, quarterly, and annually for clients and employees. Using Quick Books, goldmine, share file, slack, in house intranet, bWell and other various applications to track daily results. Show less



The Buckle, Inc.

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Oct 2016 - Mar 2019

  Working directly with the store manager with all day to day store activities. Including but not limited to using my skills to develop growth in store sales, helping with staff recruiting, continuing my fashion education, and enhancing my merchandising skills to help lead the team. This position holds a strong focus on guest experience coupled with enhanced communication. Business operations focused in sales generation as well as knowledge point of sales systems by computing sales prices, total purchases, and receive and process cash or credit payment. Additional responsibilities involve arranging merchandising displays and assembling advertising displays to store specifications. Show less



Bull Run Coffee Roasters

• General Manager

  • May 2016 - Aug 2016

  Was initially hired as a contract employee to re-introduce and expand the Bull Run coffee brand which had recently been purchased back by its original owner. I began by conducting a comprehensive research project to determine product niche by identifying competition in a 3-state contiguous area. Was then hired as General Manager and tasked with bringing the new warehouse facility up to standards, which required new construction and city certification. Was the liaison between each business unit — marketing, production and distribution — identifying redundancies and creating efficiencies between them through the development and implementation of operational process. I also created quality service relations with all customers and venders with the use of effective management of our organizational change, while simultaneously managing profit and loss, payroll and inventory via QuickBooks. Additionally I contributed to our team effort by accomplishing related results as needed. Position was eliminated when investing partners determined ROI was not likely in the near future. Show less



Caribou Coffee

• United States
• Food and Beverage Services
• 700 & Above Employee

• Store Manager

  • Mar 2004 - Jun 2007

  Delegated a diverse workforce of 15 to 60 employees while also contributing to other stores. Weekly management of p&l reports, inventory specifications, as well as successfully communicated an organized structure while continuously looking for ways to improve store and personal performance. Also held a strong focus on meeting and exceeding sales goals while growing sales by delivering top-quality products through timely and friendly service in clean and pleasant surroundings. Recruited, hired, and trained efficient and friendly team members as well as shift supervisors. Trained and developed my teams to deliver excellent guest service each day, additionally providing regular feedback and coaching. Lead by example, dividing time equally among employees and guests. Channeled successful sales and marketing efforts as well as started new ventures within my local communities. Developed and maintained relationships with vendors and suppliers. I also made a positive influence on my staff as well as fellow store managers within my district, and communities that my stores operated in. Show less



Fantasia Together

• United States
• Medical Equipment Manufacturing

• Cosmetologist

  • Jan 2001 - Jan 2004

  Licensed cosmetologist and nail technician that developed and maintained a strong customer base. Commission based operator who also performed wig consultations. Took initiative to meet personal needs of my customers, making house calls if needed. Vigorously looked for any opportunities to further my education in areas of technique, marketing, and customer service skills. Actively sought out any new areas and/or skills within the salon to expand my abilities and knowledge of the business, additionally took on extra responsibilities within the salon as they arose. Show less