Experience

Edison State Community College

• United States
• Higher Education
• 100 - 200 Employee

• Coordinator of Workforce Development - Client Relations and Program Outreach

  • Jul 2021 - Present

• Project Specialist

  • Aug 2019 - Jul 2021

  Help to manage meetings for the Director of Workforce Development and Education, provide customer service to students, staff, faculty, and external customers, prepare purchase requisitions and assist with budget details, general secretarial duties as requested including, but not limited to, duplication, filing, typing, mailing, reports, proofreading, faxing, phone calls, and document preparation, disseminate information via phone, email or drop-in visit on offerings of the college and department as well as taking orders, fielding customer concerns, providing product information, resolving billing/accounting issues, and being a customer advocate, process sales leads and support for salespeople, keep up-to-date contract training files and open enrollment files, prepare contract training, open enrollment, invoice reports, serve as secretary for departmental meetings, supports open enrollment course schedule by creating sections, assigning rooms, registering students, and canceling courses if necessary,point of contact for open enrollment and contract instructors for rosters, course materials, pay forms and evaluations, assist with course/student information in Colleague, create student certificates for contract training and open enrollment sections, summarize training evaluations for the department,plan events which include securing room or location, ordering refreshments, and providing set-up information as appropriate, proof-read and support marketing efforts of the center, generate invoices and maintain records for training provided to students and area employers, duplicate and distribute materials, order books, and materials Show less



Miami County Farm Bureau

• Troy, Ohio

• Marketing and Media Associate

  • Jan 2018 - Aug 2019

  Receive office visitors and answer calls with a helpful and positive attitude. Promote activities, member services, benefits, etc. during office hours. Maintain accurate membership records through an online membership database. Maintain each county’s website and Facebook pages. Assist Organization Director with county newsletters, preparing board packets, and typing meeting minutes. Assist with membership in an effort to grow our region by prospecting local businesses, doing mailings, making phone calls, and using social media. Maintain a good working relationship with Farm Bureau volunteers, Nationwide agents, and Ohio Farm Bureau staff. Attend special meetings or training to improve job performance Show less



Premier Health - Upper Valley Medical Center

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Pre-admission specialist

  • 2006 - 2013

  Responsibilities include management of outgoing and incoming patient calls for the purposes of pre-registration, scheduling of appointments, verification of insurance as well as calculating and collecting co-pays and estimated coinsurance payments. Duties also include experience with scheduling and verifying pre-certification for patient services. Software experience includes AS400, EPIC, Lotus notes, PC Charge, and USA Scheduling. Member of UVMC Communications Committee and Caring Plus Council. Show less